XTM40
Guarantee
21
8
Guarantee
The XTM40 portable refrigerator comes with a Two (2) year warranty which is cov-
ered by Dometic Australia Pty Ltd as per Dometic Australia‘s standard warranty terms
and conditions and supported by Dometic Australia‘s service network.
If the product is defective, call the number below or a Dometic service agent directly
(see how to find your nearest service agent in the separate warranty card). Alterna-
tively, call your retailer.
For repair and warranty processing, please include the following documents when
you send in the device:
•
A copy of the receipt with purchase date
•
A reason for the claim or description of the fault
For service/technical enquiries:
1800 212121
9
Troubleshooting
* contact details above
Fault
Possible cause
Suggested remedy
Device does not
function, LED does
not glow.
No voltage was
detected in the DC
power outlet.
In most vehicles the ignition must be
turned on before power will be supplied
to the DC power outlet.
No voltage present in
the AC voltage outlet.
Try using another plug outlet.
The device fuse is
defective.
Replace the device fuse, see chapter
“Replacing the AC fuse” on page 18.
The integrated power
supply adapter is
defective.
This can only be repaired by an
authorized service agent*.
The device does not
cool (plug is inserted,
“POWER” LED is lit).
Defective compressor.
This can only be repaired by an
authorized service agent*.
The device does not
cool (plug is inserted,
“POWER” LED flashes
orange, display is
switched off).
Battery monitor is set
too high.
Select a lower battery monitor setting.
Battery voltage is too
low.
Test the battery and charge it as needed.
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