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Before returning your Rail Brushless Off-Road Buggy for warranty consideration, the status of the unit must be within the terms of
the Warranty Information as stated below. Do not return your model to the place of purchase. They are not authorised nor equipped to
perform warranty work on XTM Racing products. When requesting warranty service, please observe the following:
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Crash damage will not be covered under warranty. Do not request warranty service for a crash-damaged product.
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Always send your model complete with the transmitter. Please unplug and/or remove the batteries both from the transmitter and the
model before returning it. We prefer to have the model complete so it can be thoroughly tested before returning it to you.
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Include a note detailing the problem or service you are requesting. Service cannot be provided without this information. Include your
daytime phone number, shipping address and/or Email address in the event we need more details pertaining to the service requested.
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If your model is out of the warranty period you may request an estimate of services at the time you return it for service. An omission
of this request implies permission for Global Services/Ripmax Ltd. to service your model at our discretion.
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Include a method of payment for any service charges.
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Send the unit to us by United Parcel Service, Federal Express or by Insured Mail. Postage is nonrefundable. Send your package to:
In North America:
Global Services
18480 Bandilier Circle
Fountain Valley, CA 92708
Phone: (714) 963-0329
Fax: (714) 964-6236
Email: [email protected]
In Europe:
Ripmax Ltd.
241 Green Street
Enfield, EN3 7SJ, U.K.
Phone: (0) 20 8282 7500
Fax: (0) 20 8282 7501
Email: [email protected]
RETURNING YOUR PRODUCT fOR WARRANTY REPAIR
In North America
Your XTM Racing Rail Brushless Off-Road Buggy is warranted against manufacturer defects in materials and workmanship for a
period of 90 days from the date of purchase. Warranty service will be provided within 90 days of the date of purchase only if you are able
to provide the original or a copy of the original dated sales receipt.
In the United Kingdom/Europe
Your XTM Racing Rail Brushless Off-Road Buggy is warranted against manufacturer defects in materials and workmanship for a period
of 1 (one) year from the date of purchase. Warranty service will be provided within 1 (one) year of the date of purchase only if you are
able to provide the original or a copy of the original dated sales receipt. This does not affect your statutory rights.
WARRANTY INfORmATION