20/23
©
PHANTOS
®
Distributed in Australia by PHANTOS www.phantos.com.au
6 WARRANTY
Phantos Lighting hereby warrants, to the original purchaser, distributed products
to be free of manufacturing defects in material and workmanship for a prescribed
period from the date of purchase. This warranty shall be valid only if the product
is purchased in Australia through distributor/dealers. It is the owner’s
responsibility to establish the date and place of purchase by acceptable evidence,
at the time service is sought.
For warranty service you must obtain a Return Authorization Code (RAC) via
email before sending back the product.
Please include the following information on a piece of paper inside the box:
1) Your name
2) Your address
3) Your phone number
4) A brief description of the symptoms
All shipping charges must be pre-paid. If the requested repairs or service
(including parts replacement) are within the terms of this warranty, Phantos
Lighting will pay return shipping charges only to a designated point within
Australia. No accessories should be shipped with the product. If any accessories
are shipped with the product, Phantos Lighting shall have no liability whatsoever
for loss of or damage to any such accessories, nor for the safe return thereof.
This warranty is void if:
the serial number (if applied) has been altered or removed;
the product is modified in any manner which Phantos Lighting concludes,
after inspection, affects the reliability of the product;
the product has been repaired or serviced by anyone other than Phantos
Lighting unless prior written authorization was issued to purchaser by
Phantos Lighting;
the product is damaged because not properly maintained as set forth in
the instruction manual.
