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Cleaning and Maintenance
7-5
Service Cleaning and Maintenance Procedures
■
Clean dust build-up on the exterior of the system.
■
Inspect the vents on the exterior of the system for excessive dust and build
up. Clean if necessary.
■
Clean the pick rollers as described in this section.
■
Clean the scanner platen with 90% pure isopropyl alcohol.
■
Check the internal components of the system for dust and debris. Clean as
necessary.
Cleaning the system is necessary if the system is having print-quality or paper-feeding
problems. Some cleaning procedures, such as purging the jet nozzles are done
automatically when necessary. Other procedures, such as cleaning the paper-feed and
pick rollers should be done by customers, but only if the rollers are visibly dirty.
Cleaning can be indicated by any of the following:
■
Light stripes or missing colors appear in prints.
■
Ink smears or random streaks appear on the front or back of prints.
■
Oily spots appear along the tops of prints.
■
Mispicks or multiple picks occur at the media tray.
■
Persistent paper jams inside the system, DADF, or at the media tray if the
rollers are visibly dirty.
■
Wiggly vertical stripes caused by too much oil created by a dirty
maintenance kit blade.
■
Most print-quality problems can be corrected by running the cleaning
procedures on the system’s control panel menu.
■
Copy or scan images are displaying print quality problems.
To aid in identifing print quality issues that go beyond cleaning, or for a list of test
prints used in troubleshooting print quality issues, see "Image-Quality
Troubleshooting" on page 5-1.
Supplies Required
Caution
Do not use rubbing alcohol because it can contain water and oils that leave
undesirable residue on the system parts. Never use water to clean the system’s
internal components.
■
90% pure isopropyl alcohol
■
Alcohol-moistened, lint-free wipes
■
Foam swabs
■
Clear packaging tape
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