Troubleshooting
WorkCentre 6400 Multifunction Printer
User Guide
200
Media Misfeeds
The documents loaded in the document feeder
exceed the maximum capacity allowed.
Place fewer documents in the document feeder.
The document feeder guides are improperly adjusted.
Ensure the media guides fit snugly against the media
loaded in the document feeder.
Probable Causes
Solutions
The media is not correctly positioned in the tray.
Remove the misfed media and reposition the media
properly in the tray. Ensure that the media guides in
the tray are set correctly.
The number of sheets in the tray exceeds the
maximum sheets allowed.
Remove the excess media and load media below the
fill line.
The media guides are not correctly adjusted to the
media size.
Adjust the media guides in the tray to match the size
of the media.
Warped or wrinkled media is loaded in the tray.
Remove the media, smooth it out, and reload it. If it
still misfeeds, do not use that media.
The media is moist from humidity.
Remove the moist media and replace it with new, dry
media.
Unsupported media (wrong size, thickness, type, etc.)
is being used.
Custom-sized media, envelopes, labels, heavyweight
stock, or transparencies are loaded in Tray 2, Tray 3 or
Tray 4.
Special media must be loaded in Tray 1 only.
Use Xerox-approved media. See
Supported Media
on
page 41.
The recommended transparency or label sheet is
facing the wrong way in Tray 1.
Load the transparencies or label sheets according to
the manufacturer’s instructions.
Envelopes are facing the wrong way in Tray 1.
Load the envelopes in Tray 1 with the flaps facing up.
If the flaps are on the long edge, load the envelopes
with the flap toward the left of the printer with the
flaps facing up.
The media feed roller is dirty.
Clean the media feed roller. For more details, see
Maintenance and Cleaning
on page 154.
Probable Causes
Solutions
Содержание WorkCentre 6400
Страница 10: ...WorkCentre 6400 Multifunction Printer User Guide 10 ...
Страница 82: ...Printing WorkCentre 6400 Multifunction Printer User Guide 82 ...
Страница 152: ...Scanning WorkCentre 6400 Multifunction Printer User Guide 152 ...
Страница 165: ...Maintenance WorkCentre 6400 Multifunction Printer User Guide 165 6 Close the front door 6400 089 ...
Страница 174: ...Maintenance WorkCentre 6400 Multifunction Printer User Guide 174 ...
Страница 238: ...Regulatory Information WorkCentre 6400 Multifunction Printer User Guide 238 ...
Страница 248: ...Index WorkCentre 6400 Multifunction Printer User Guide 248 ...