Print-Quality Problems
Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems, use the
information in this section to troubleshoot the problem. For more information, go to
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The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover
damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is
available in the United States and Canada. Coverage could vary outside these areas. Contact your local
Xerox representative for details.
Note: To ensure consistent print quality, the toner, print, and drum cartridge for many devices are designed
to cease functioning at a predetermined point.
C O N T R OL L I N G P R I N T Q UA L I T Y
Various factors can affect the quality of the output of your printer. For consistent and optimum print quality, use
paper designed for your printer, and correctly set the Print-Quality Mode. Follow the guidelines in this section to
maintain optimum print quality from your printer.
Temperature and humidity affect the quality of the printed output. The range for optimal print quality is 15–28ºC
(59–82ºF) and 20–70% relative humidity. However, print quality can be affected when operating near the limits for
both temperature and humidity.
PA P E R A N D M E D I A
Your printer is designed to use various paper and other media types. Follow the guidelines in this section for the best
print quality and to avoid jams:
• Use only Xerox-approved paper. For more information, refer to
• Use only dry, undamaged paper.
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Some paper and other media types can cause poor output quality, increased paper jams,
or damage your printer. Do not use the following:
• Rough or porous paper
• Inkjet paper
• Paper that is photocopied
• Paper that is folded or wrinkled
• Paper with cutouts or perforations
• Stapled paper
• Envelopes with windows, metal clasps, side seams, or adhesives with release strips
• Padded envelopes
• Plastic media
• Transparencies
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B600/B610 Printer User Guide
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