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Xerox Phaser 6300, Руководство по расширенным функциям

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Windows 2000, Windows XP, and Windows Server 2003

Phaser® 6300/6350 Color Laser Printer

4-9

Windows 2000, Windows XP, and Windows Server 2003 
Troubleshooting

Note:

For Windows XP, select Classic Look or the Windows XP procedures will not match 

the steps below. To select Classic Look, click 

Start

, click 

Settings

, and then 

Taskbar and 

Start Menu

. Select the 

Start Menu

 tab, and then select 

Classic Start menu

. Click 

OK

. 

This Troubleshooting section assumes you have completed the following tasks:

■

Loaded a Phaser printer PCL or PostScript printer driver.

■

Printed and kept a current copy of the Configuration page.

Verifying Settings

To verify settings:

1.

Verify the settings on the Configuration page.

■

IP Address Source

 is set to: 

DHCP

, 

Control Panel

, 

BOOTP

,

 

or Auto IP (depending 

on your network configuration).

■

Current IP Address 

is set correctly. (Note this address if it is assigned by Auto IP, 

DHCP, or BOOTP.)

■

Subnet Mask

 is set correctly (if used).

■

Default Gateway

 is set correctly (if used).

■

LPR

 is enabled. Verify that the LPR and AppSocket settings are set as desired.

■

Interpreters

: 

Auto

, 

PCL

, or 

PostScript

 (depending on your driver).

2.

Verify that the client is logged into the network and printing to the correct print queue. The 
user should also have access to the Phaser printer queue.

Содержание Phaser 6300

Страница 1: ...ties Guia de recursos avan ados Gu a de caracter sticas avanzadas Handbuch zu erweiterten Funktionen Guida alle funzioni avanzate Guide des fonctions avanc es c o l o r l a s e r p r i n t e r Advance...

Страница 2: ...by the Hoefler Type Foundry IBM and AIX are trademarks of International Business Machines Corporation in the United States and or other countries ITC Avant Guard Gothic ITC Bookman ITC Lubalin Graph I...

Страница 3: ...oof and Saved Print Jobs 1 15 Specifying Secure Personal Proof and Saved Print Jobs 1 16 Printing or Deleting Secure Print Jobs 1 17 Printing or Deleting Personal Print Jobs 1 17 Printing or Deleting...

Страница 4: ...NT 4 x Troubleshooting 4 14 Windows 98 SE and Windows Me 4 16 Preliminary Steps 4 16 Quick CD ROM Install Steps 4 17 Other Methods of Installation 4 17 Windows 98 SE and Windows Me Troubleshooting 4...

Страница 5: ...e Control Panel Language 5 9 Setting the Printer Date and Time 5 9 Setting the Timing for the Low Toner Warning Message 5 10 Printer Security 5 12 Selecting Administrative Settings 5 12 Selecting Prin...

Страница 6: ...Printing Booklets on page 1 5 Printing Separation Pages on page 1 7 Printing Cover Pages on page 1 8 Scaling on page 1 10 Printing Watermarks on page 1 11 Printing Negative and Mirror Images on page 1...

Страница 7: ...r has a hard drive Only available when your printer is connected to your computer over a network Feature Windows 98 SE Me Windows NT 4 x Windows 2000 XP Server 2003 Macintosh OS 9 x Macintosh OS X Ver...

Страница 8: ...E Windows Me Windows 2000 Windows XP Windows Server 2003 Windows NT 4 x PostScript driver 1 Select the TekColor tab 2 Select Black White Mac OS 9 driver 1 In the Print dialog box select Print Quality...

Страница 9: ...ide from the drop down list When you print more than one page on a side you can also print a border around each page Windows 2000 Windows XP Windows Server 2003 PostScript driver 1 Select the Layout t...

Страница 10: ...each side The pages are printed in the correct order so that you can fold and staple the pages to create a booklet When you print booklets you can also specify the creep and gutter in both Windows 98...

Страница 11: ...E Windows Me PostScript driver 1 Select the Setup tab 2 Click the More Layout Options button 3 Select Print Booklet Style 4 If desired specify the creep and gutter Windows 2000 Windows XP Windows Serv...

Страница 12: ...he Output Options tab 2 Under Separation Pages select the location of the separation pages 3 Select the tray to use for the separation pages from the Source drop down list Mac OS 9 driver 1 In the Pri...

Страница 13: ...es None Prints the first and last pages of your document from the same tray as the rest of your document First Prints the first page on paper from the specified tray First and Last Prints the first an...

Страница 14: ...Pages select First Page Only or First Last Pages 3 Select the tray to use for the covers from the Source drop down list Mac OS 9 driver 1 In the Print dialog box select Cover Page 2 Under Print Cover...

Страница 15: ...p tab 2 Click the More Layout Options button 3 Specify the percentage to scale in the Percentage box Windows 2000 Windows XP Windows Server 2003 PostScript driver 1 Select the Layout tab 2 Click the A...

Страница 16: ...t stamp on a page before distribution can be inserted with a watermark In some Windows drivers you can Create a watermark Edit an existing watermark s text color location and angle Place a watermark o...

Страница 17: ...tton 3 Select one of the following options in the Watermarks section under Document Options and Printer Features To use an existing watermark select it from the Watermarks drop down list To modify the...

Страница 18: ...PostScript driver 1 Select the Setup tab 2 Click the More Layout Options button 3 Select Print as a Negative Image or Print as a Mirror Image Windows 2000 Windows XP Windows Server 2003 PostScript dri...

Страница 19: ...ndows 98 SE Windows Me PostScript driver 1 Select the Setup tab 2 Click the More Layout Options button 3 Select Image Smoothing Windows 2000 Windows XP Windows Server 2003 PostScript driver 1 Select t...

Страница 20: ...t your user name on the printer s control panel or in CentreWare IS Proof Print Prints only one copy of the job so that you can proof the copy If you want to print the remaining copies select the job...

Страница 21: ...print job enter a four digit password to assign to this job For a proof print or saved print job enter the name you want to give this job Mac OS 9 driver In the Print dialog box select the job type f...

Страница 22: ...s the OK button 7 Select Print and Delete or Delete and then press the OK button to print or delete the job Printing or Deleting Personal Print Jobs To print or delete a personal print job select your...

Страница 23: ...r 6300 6350 Color Laser Printer 2 1 This chapter includes Types of Fonts on page 2 2 Viewing a List of Resident Fonts on page 2 3 Printing Font Samples on page 2 4 Downloading Fonts on page 2 6 Using...

Страница 24: ...ry Fonts downloaded with your print job from the application Adobe Type Manager ATM software enables your computer to display these fonts on your computer screen as they will appear in your prints If...

Страница 25: ...To view a list of resident PCL or PostScript fonts use CentreWare IS 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field http xxx xxx xxx xxx 3 Click Properties...

Страница 26: ...stScript or PCL font list on the control panel 1 Select Information and then press the OK button 2 Select Information Pages and then press the OK button 3 Select either PCL Font List or PostScript Fon...

Страница 27: ...or PCL font list from your printer driver 1 Select Start select Settings and then select Printers 2 Right click the Phaser 6300 6350 printer and then select Properties 3 Select the Troubleshooting ta...

Страница 28: ...Utility This Windows and Macintosh utility helps you manage fonts macros and forms on a printer s hard drive To download and install the Font Management Utility 1 Go to www xerox com office pmtools 2...

Страница 29: ...300_6350support See also Printing Basics in the User Guide at www xerox com office 6300_6350support To order paper transparencies or other specialty media contact your local reseller or go to www xero...

Страница 30: ...Pages and then press the OK button c Select Paper Tips and then press the OK button 3 Find the media type weight and size on the Paper Tips page and then find the corresponding trays For example if y...

Страница 31: ...delines For single sided printing place the side to be printed facedown with the top of the page entering the printer first For 2 sided printing place the first side to be printed faceup with the bott...

Страница 32: ...sheets that are stuck together 4 Insert the paper into the tray If you are using preprinted or prepunched paper follow these guidelines For single sided printing place the side to be printed faceup wi...

Страница 33: ...the tray into the tray slot and push the tray completely into the printer 7 On the control panel select the paper type a Select Change setup and then press the OK button b Select the paper type and th...

Страница 34: ...on page 4 11 Windows 98 SE and Windows Me on page 4 16 Macintosh on page 4 20 Novell on page 4 27 UNIX Linux on page 4 28 This chapter provides detailed information for the system administrator Addit...

Страница 35: ...ating systems Configure printers from your desktop CentreWare IS makes it easy to copy settings from one printer to another Set up and use a simple web browser based printing system Marketing collater...

Страница 36: ...indows 2000 Windows XP Windows Server 2003 and NT 4 x SP6 print servers Install troubleshoot upgrade and clone wizards to aid all users in performing administrative tasks Install CentreWare Web on a s...

Страница 37: ...d to Quick CD ROM Install Steps or Other Methods of Installation for the installation method desired 4 Print the Configuration page and keep it for reference Quick CD ROM Install Steps To install the...

Страница 38: ...IS Microsoft TCP IP Protocol Note For Windows XP select Classic Look or the Windows XP procedures will not match the steps below To select Classic Look click Start click Settings and then click Taskb...

Страница 39: ...nt to use in the Printer Name or IP Address edit box Click Next 8 Select one of these options Click Finish in the Confirmation window if the data is correct Click the Back button to correct the data i...

Страница 40: ...is correct Proceed to Step 3 3 If you printed a test page you are prompted to confirm that the test page printed Click Yes if the test page printed successfully Click No if the test page did not prin...

Страница 41: ...e your printer s IP address or DNS name for printer ip address 5 Click Next Configuring the Printer To configure the printer 1 Insert the Software and Documentation CD ROM into the computer s CD ROM d...

Страница 42: ...nter driver Printed and kept a current copy of the Configuration page Verifying Settings To verify settings 1 Verify the settings on the Configuration page IP Address Source is set to DHCP Control Pan...

Страница 43: ...ck Settings and then click Printers 6 Right click the printer icon and then click Properties 7 Select the Advanced tab Verify that the correct printer driver is installed 8 Select the Ports tab Verify...

Страница 44: ...Installation for the installation method desired 4 Print a Configuration page and keep it for reference Quick CD ROM Install Steps To use the quick CD ROM install option 1 Insert the Software and Doc...

Страница 45: ...sktop and then click Properties 2 Select the Protocols tab to verify that the TCP IP protocol has been installed 3 Select the Services tab and verify that Microsoft TCP IP Printing software is install...

Страница 46: ...ter is not shared click Next If the printer is shared enter a Share Name check the Share box and then click Next Printing a Test Page You are prompted to print a test page 1 Select one of these option...

Страница 47: ...to the correct print queue The user should also have access to the Phaser print queue Verifying Installation To verify printer installation 1 Right click the My Network Places icon on the desktop and...

Страница 48: ...print a test page 1 Select the General tab 2 Click Print Test Page If the printer does not print select PhaserSMART Technical Support on the Troubleshooting tab of your Windows printer driver to acce...

Страница 49: ...n follow one of these options Proceed to Step 4 if you do not have a TCP IP address configured for your printer Proceed to Step 5 if you do have a TCP IP address configured for your printer 4 Do one o...

Страница 50: ...Walk Up Technology dialog box remains onscreen after you have completed Steps 1 6 click the Cancel button and then click Select from the following discovered printers Follow the onscreen prompts to co...

Страница 51: ...IP address for the device s corresponding port 1 Click Start click Settings and then click Printers 2 Right click the printer to be changed to a new PhaserPort IP address and then click Properties 3 S...

Страница 52: ...ktop and then click Properties 2 Click the Configuration tab A list of installed network components appears for the Client for Microsoft networks 3 If any of the necessary components are not installed...

Страница 53: ...m Mac OS 9 x or Mac OS X version 10 2 or higher being used on the workstation Proper cabling to connect the printer to the network Quick CD ROM Install Steps To use the quick CD ROM installation optio...

Страница 54: ...s to it can be found in the PhaserTools folder 2 Click Printer LPR in Create Desktop and then click OK 3 Click Change in the PostScript Printer Description PPD file 4 Select the appropriate PPD from t...

Страница 55: ...rt for Mac OS To create a desktop printer using PhaserPort for Mac OS 1 Launch the PhaserPort Printer Tool 2 Enter the printer s IP address or DNS name in the Printer Internet Address field 3 Enter a...

Страница 56: ...nces application 2 Select Built In Ethernet from the Show menu 3 Specify how you will obtain the IP address from the TCP IP tab Manually Specify the IP address Subnet Mask Router Address and Name Serv...

Страница 57: ...S X version 10 3 or higher open the Printer Setup Utility The utility is located in a directory called Utilities in the Applications directory 3 Select Add Printer and then select AppleTalk from the p...

Страница 58: ...additional steps If the printer s name does not appear proceed to Step 3 3 Verify that the printer is plugged in turned On and connected to an active network 4 Verify the cable connection from the net...

Страница 59: ...control panel verify that EtherTalk is enabled If it is not enable it in the control panel and then reset the printer b Print the Configuration page and verify that EtherTalk is enabled c From the Co...

Страница 60: ...n easily configure and manage their network printer services To access Xerox printers in this environment Xerox NDPS Gateway software must be installed on an Novell server Xerox NDPS Gateway Software...

Страница 61: ...ll Steps Perform the following procedures to set up the printer and install the appropriate drivers From the Printer To set up the printer 1 Verify that both TCP IP protocol and the proper connector a...

Страница 62: ...com office 6300_6350support or access PhaserSMART Technical Support through CentreWare IS Additional Resources Access the Xerox website for the latest CentreWare for UNIX drivers at www xerox com offi...

Страница 63: ...Phaser 6300 6350 Color Laser Printer 5 1 This chapter includes Printer Settings on page 5 2 Printer Security on page 5 12 Analyzing Printer Usage on page 5 14 Managing Your Printer...

Страница 64: ...e Low Toner Warning Message on page 5 10 Note Print the Menu Map to view the path to select other menu options Controlling Startup Page Printing The printer can produce a Startup page each time the pr...

Страница 65: ...s and then press the OK button 3 Select Startup Page and then press the OK button to print Note You can also print the Startup page from the Troubleshooting tab of the Windows printer driver Selecting...

Страница 66: ...of the page Setting the Duration for Tray 1 MPT Prompts The Tray 1 MPT prompt setting specifies the amount of time the prompt displays on the control panel after paper is loaded in Tray 1 MPT The Tra...

Страница 67: ...inter s control panel CentreWare IS Using the Control Panel To change the Tray 2 5 prompt timeout on the control panel 1 Select Paper Tray Setup and then press the OK button 2 Select Paper Handling Se...

Страница 68: ...The printer s control panel CentreWare IS Using the Control Panel To change the Power Saver Timeout value on the control panel 1 Select Printer Setup and then press the OK button 2 Select Printer Con...

Страница 69: ...turn on off Intelligent Ready 5 Select Exit and then press the OK button to return to the main menu Using CentreWare IS To select Intelligent Ready mode or to schedule warmup standby settings using C...

Страница 70: ...alues None 1 3 5 or 10 minutes 1 hour or 24 hours indicate the length of time you want the printer to wait for you to load paper before printing If you select a value of None the printer does not wait...

Страница 71: ...the default control panel language using CentreWare IS 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field http xxx xxx xxx xxx 3 Click Properties 4 Select the G...

Страница 72: ...left sidebar and then select Date and Time The window displays the printer s current date and time setting 5 To change the date or time select the new values from the drop down lists 6 Click the Save...

Страница 73: ...Launch your web browser 2 Enter your printer s IP address in the browser s Address field http xxx xxx xxx xxx 3 Click Properties 4 Select the General folder on the left sidebar and then select Printer...

Страница 74: ...ect settings based on three levels of user security Any user Includes the majority of people who will be sending print jobs to the printer Key user A person who has some administrative responsibilitie...

Страница 75: ...e connection between the printer and the server 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field http xxx xxx xxx xxx 3 Click Properties 4 Select the Security...

Страница 76: ...rmation go to the CentreWare IS Online Help or CentreWare Web Online Help The job accounting values reported vary depending on the protocol and print command used when each job was printed For example...

Страница 77: ...er 2 Enter the printer s IP address in the browser s Address field http xxx xxx xxx xxx 3 Select Jobs 4 Select Usage Profile Reports on the left sidebar 5 Click the Usage Profile Properties link Follo...

Страница 78: ...in Service Key Printer messages reporting errors alerts and warnings can be individually assigned to any of these users You can customize the message text and the subject line in the Status Notificati...

Страница 79: ...btain job accounting records The tool supports large networks with many users and printers Job accounting and printer usage data is stored in a database The application can be run on multiple clients...

Страница 80: ...130 mm 5 2 in Weight 6 8 kg 15 lb Optional 1100 Sheet High Capacity Feeder Width 429 mm 17 2 in Depth 509 mm 20 4 in Height 341 mm 13 42 in Weight 21 kg 46 lb Environmental Specifications Temperature...

Страница 81: ...6350 printer Up to 36 pages per minute ppm color black and white Phaser 6300 printer Up to 26 ppm color and 36 ppm black and white Controller Specifications 800 MHz processor Memory 256 MB PC333 DRAM...

Страница 82: ...t interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and o...

Страница 83: ...Compatibility Directive 89 336 EEC as amended Radio Telecommunications Terminal Equipment Directive 1999 5 EC as amended This product if used properly in accordance with the user s instructions is nei...

Страница 84: ...y Data information regarding your Phaser 6300 6350 printer go to www xerox com office msds For the Customer Support Center phone numbers see the information sheet that shipped with your printer or go...

Страница 85: ...mestic Household Environment In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be segregated from household waste Private households with...

Страница 86: ...ct your Xerox sales representative 1 800 ASK XEROX to determine whether this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environmen...

Страница 87: ...form of a textual message at program startup or in documentation online or textual provided with the package Redistribution and use in source and binary forms with or without modification are permitte...

Страница 88: ...right notice BSD like Copyright 1989 1991 1992 by Carnegie Mellon University Derivative Work 1996 1998 2000 Copyright 1996 1998 2000 The Regents of the University of California All rights reserved Per...

Страница 89: ...chnology Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGH...

Страница 90: ...TITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWI...

Страница 91: ...e must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the f...

Страница 92: ...5 bypass Tray 1 MPT behavior setting 5 3 C CentreWare IS 4 2 accessing online manuals 4 2 changing Load Paper Timeout 5 8 Power Saver Timeout 5 6 checking supplies status 4 2 copying settings from one...

Страница 93: ...ds Windows 2000 Windows XP Windows Server 2003 4 5 Windows 98 SE Windows Me 4 17 Windows NT 4 x 4 12 printing a list of fonts 2 5 quick CD ROM installation Macintosh 4 20 Windows 2000 Windows XP Windo...

Страница 94: ...er warning message 5 10 LPR printer creating Mac OS X version 10 3 and higher 4 24 creating with LaserWriter 8 5 1 Macintosh 4 21 M Macintosh networking creating a Bonjour printer Mac OS X version 10...

Страница 95: ...selecting a different paper source for cover sheets 1 8 separation pages 1 7 size and type Tray 1 MPT behavior setting 5 3 PCL fonts 2 3 performance specifications A 2 personal print jobs 1 2 1 15 del...

Страница 96: ...r management software 4 2 CentreWare IS 4 2 CentreWare Web 4 3 printer settings 5 2 copying from one printer to another CentreWare IS 4 2 printer usage job accounting 5 14 printing black and white 1 3...

Страница 97: ...to use 3 2 printing from Tray 1 MPT 3 3 printing from Trays 2 5 3 4 specifications A 1 Startup page factory default setting 5 2 setting automatic printing option 5 2 supplies setting supply life messa...

Страница 98: ...4 12 obtaining the printer s network path Windows 2000 Windows XP Windows Server 2003 4 7 other driver installation methods Windows 98 SE Windows 2000 Windows XP Windows Server 2003 4 5 Windows 98 SE...

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