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5.5 Network Related Troubles

77

When Using the StatusMessenger Function

This section explains how to fix the troubles when the StatusMessenger features are used.

The new settings were not
reflected by clicking the [Apply
New Settings] button.

Is the entered value correct?
If an invalid value is entered, it will be automatically changed to a
value within the range.

Cannot change settings if you
forget the password.

If you cannot remember the password, initialize the NVM using the
[Network Settings] menu on the control panel. However, initializing
the NVM will revert the value for each item of the [Network Settings]
menu to default. It is recommended to print the [Printer Settings]
and check the current settings.

The display language is
different.

Change the display language settings on the Web browser.

Refer to
• Online Help for web browser

Connection to CentreWare
Internet Services has been
refused, or “Data not included
in page” is displayed.

This symptom occurs when the Web browser display is refreshed
frequently. Do not refresh the Web browser display frequently. Also,
do not continuously display the [Status] screen or the [Jobs] screen
on several Web browsers at the same time.

Password not certified after
entering the password in the
username and password
window.

If certification is refused five times, the user cannot be certified even
if the correct user name and password are input.
Switch the printer off and on once, then do the certification
procedure again.

Symptom

Reason/Action

The printer status was not
notified by e-mail.

Check the following settings in [Properties] of CentreWare Internet
Services.
• Is the printer e-mail address specified?
• Is [Enable] specified for [StatusMessanger]?
• Are the SMTP server IP address and POP3 server IP address

specified correctly?

• Are the POP user name and password specified correctly?
• Are the items to be notified specified correctly?
• Are the destination e-mail addresses entered correctly?

Are the SMTP server and POP server working correctly? Check
with your network administrator.

Symptom

Reason/Action

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Содержание DocuPrint C2535 A

Страница 1: ...DocuPrint C2535 A User Guide...

Страница 2: ...osal We have implemented a number of programs to lessen the burden on the environment For example we have totally eliminated ozone depleting chlorofluorocarbons from our manufacturing facilities We ar...

Страница 3: ...35 A This guide is written with the assumption that you are familiar with the basic knowledge and way of operating your computer environment and the network environment In this manual safety instructi...

Страница 4: ...care in detail This PDF file is included in the CentreWare CD ROM Documentation in the CentreWare CD ROM HTML Explains how to set the printer environment and how to install the print driver and our c...

Страница 5: ...their functions and basic operations 2 Printing This chapter explains basic printing operations how to cancel printing and how to print on the special media or custom size paper 3 About Paper This cha...

Страница 6: ...n and Paper Tray Settings 20 For Windows 20 For Macintosh 21 2 Printing 22 2 1 Printing From the Computer 22 2 2 Printing on Envelopes Transparencies 24 Loading Envelopes Transparencies 24 Printing on...

Страница 7: ...8 Recycling Used Consumables 78 Replacing the Toner Cartridges 78 Replacing the Drum Cartridge 81 Replacing the Transfer Roll Cartridge 84 6 2 Printing Reports Lists 86 Types of Reports Lists 86 Print...

Страница 8: ...107 A 2 Optional Accessories and Consumables 108 Optional Accessories 108 Consumables 109 A 3 Life of Consumables and Regular Replacement Parts 110 A 4 How to Obtain Product Information 111 Latest Pri...

Страница 9: ...14 Supported Environment Setting IP Address Setting Printer Configurations via CentreWare Internet Services Installing the Print Driver 3 Basic Operations 31 Switching On and Off the Power Power Save...

Страница 10: ...has a power saving feature which switches the machine to the power saver mode automatically if the machine is on and not operated for a certain period of time In this mode the machine stops power to...

Страница 11: ...les of items that may be illegal to copy or print in your country Currency Banknotes and checks Bank and government bonds and securities Passports and identification cards Copyright material or tradem...

Страница 12: ...n A to open this cover 7 Front cover B Open this when removing jammed paper Press the button B to open this cover 8 Paper stopper Raise this when printing on paper larger than A4 size 9 Top cover Open...

Страница 13: ...the interior of the printer from heating up No Name Description 1 Output tray cover Open this when replacing the drum cartridge and removing jammed paper 2 Drum cartridge Consists of the light sensiti...

Страница 14: ...Press to cancel printing 6 buttons Press these to move to the required menu item and candidate value on the display Note When you are changing the candidate values by the or button you can press and...

Страница 15: ...nd setting status Print Screen The Print screen appears when the printer is printing or waiting for data The following contents are shown on the screen Menu Screen Screen for configuring settings rela...

Страница 16: ...ed refer to Error Messages P 73 on how to fix it Switching Off the Power Important Do not switch off the power of this printer when printing is in progress It may lead to a paper jam Once the power is...

Страница 17: ...e power saver mode 1 or the power saver mode 2 are 1 to 60 minutes or 5 to 120 minutes respectively Consumption of power during the power saver mode 2 is 7 W or less and the time required to exit from...

Страница 18: ...Data Being Processed at the Computer For Windows Double click the printer icon at the bottom right of the taskbar in Windows From the displayed window click the document name that you wish to delete...

Страница 19: ...n Macintosh For Mac OS X click the printer icon at the Dock From the displayed window check the column Status For Mac OS 9 x double click the printer icon on the desktop From the displayed window chec...

Страница 20: ...played when using the printer as a local printer For paper size and paper type settings you must configure them at the control panel beforehand Note When using this feature you have to activate the SN...

Страница 21: ...tions When using Mac OS X 10 3 X you can find the Print Setup Utility in the Utilities folder in Applications 2 Click the printer you want to configure then select Show Info from the Printers menu or...

Страница 22: ...rinting To use the various print features of this printer display the printer properties dialog box to configure the settings of the necessary items For details on each item and how to configure its s...

Страница 23: ...r Macintosh Note You can also set the print features in the printing dialog box For Mac OS X click The Mac Help window is displayed For Mac OS 9 x select Show Balloons from the Help menu Then click th...

Страница 24: ...Loading Paper in the Bypass Tray P 41 Loading Envelopes Load envelopes with the address side facing down The orientation and handling of envelope flaps differ depending on their size Less than or equ...

Страница 25: ...ze of the transparencies 3 Pull out the extension tray when loading paper such as transparencies Printing on Envelopes Transparencies To print on envelopes or transparencies using the PCL print driver...

Страница 26: ...m Paper Type and click OK 6 Click the Basic tab 7 From Paper Size select the size of the original document 8 From Output Size select the size of the transparency and then click OK 9 If the envelopes a...

Страница 27: ...ure a bigger size when using a narrow width paper On the PCL print driver set the custom size in the Custom Paper Size dialog box This section explains the procedure using Windows XP as an example Not...

Страница 28: ...er name select the Name Paper Size check box and then enter the name in Paper Name Up to 14 characters can be used for the paper name 7 If necessary repeat steps 4 to 6 to define another custom size 8...

Страница 29: ...s Tray 5 When changing the paper type setting click Bypass Tray Settings to display the Bypass Tray Settings dialog box Select the appropriate paper type from Paper Type for Bypass Tray and click OK 6...

Страница 30: ...perating on this printer and without sending them from the computer again and again Note You can select whether to delete secure print data after printing For details refer to At the Control Panel P 3...

Страница 31: ...ect either Enter Document Name or Auto Retrieve If Enter Document Name is selected specify a document name in Document Name using up to 12 characters If Auto Retrieve is selected the name of the docum...

Страница 32: ...he required document is selected and then press the button 7 After printing press the or button to delete or save the document and then press the button 8 Make sure that Enter Qty is displayed and pre...

Страница 33: ...factory print the remaining copies from the control panel Note Sample print data that has become redundant can be deleted using the control panel For details refer to At the Control Panel P 32 Configu...

Страница 34: ...acters for the user ID 6 From Retrieve Document Name select either Enter Document Name or Auto Retrieve If Enter Document Name is selected specify a document name in Document Name using up to 12 chara...

Страница 35: ...ntil the required document is selected and then press the button 5 Press the or button to print or delete the saved document and then press the button 6 Make sure that Enter Qty is displayed and press...

Страница 36: ...custom size paper refer to 2 Printing P 22 Paper tray Size Paper type Weight Loading Capacity Bypass tray A4 B5 A5 Legal 8 5 14 Folio 8 5 13 Letter 8 5 11 Executive 7 25 10 5 Envelope 1 Monarch Com 10...

Страница 37: ...your dealers Paper name Weight Paper type Paper characteristics and caution on usage XC 4200DP Letter standard paper for black white printing 20 lb Plain Medium weight papers for internal distribution...

Страница 38: ...or copier or paper already printed with ink Folded creased or torn paper Damp or wet paper Wavy or warped paper Sheets stuck together by static electricity Layered or adhesive paper Postcards with pi...

Страница 39: ...cards with pictures the postcards may not feed Storing and Handling Paper Even for suitable papers poor storage conditions may lead to a change in the paper quality paper jams poor print quality and p...

Страница 40: ...nt slightly and remove it from the printer 2 Slide the width guides to the edge of the tray The width guides should be fully extended Note When loading paper that is 8 5 inches wide such as Letter or...

Страница 41: ...to 216 g m2 less than 15 mm high The bypass tray accepts print media within the following dimensions Width 88 9 mm to 215 9 mm Length 139 7 mm to 900 0 mm You can load paper 64 g m2 to 105 g m2 up to...

Страница 42: ...t Do not force the paper 4 Slide the width guides until they rest lightly against the edge of the paper stack Important Be careful not to bend the paper Note When you print on paper fed from the bypas...

Страница 43: ...cked edges or bent corners Have rough cockle or laid finishes 3 3 Setting Paper Types and Sizes Setting Paper Trays When loading paper in the 550 1100 Sheet Feeder optional it is necessary to set the...

Страница 44: ...red tray is displayed then press the or Eject Set button 5 Press the or button until the correct paper type is displayed for the loaded paper then press the Eject Set button 6 Press the Menu button Se...

Страница 45: ...ous types of reports and lists Billing Meter Use the Billing Meter menu to display the printed paper counts on the control panel Admin Menu Network Settings Use this menu to configure the network sett...

Страница 46: ...between structure levels press the or the Eject Set button or button Press the button to go to the lower level or press the button to return to the upper level Admin Menu Network Settings 4 Press the...

Страница 47: ...the same time Once the change process is completed the factory defaults will be displayed Press the Eject Set button to confirm the value Continued from previous page Mode 1 30 min 10 Press the Eject...

Страница 48: ...age that prompts you to set the paper size and type is displayed Bypass Tray default Off Paper Tray default Off Bypass Mode Specifies the way to set the paper type and size settings to be loaded in th...

Страница 49: ...ions Panel Settings Prints a detailed list of all the settings on the control panel menus PCL Fonts List Prints a list of PCL fonts PS Fonts List Prints a list of PostScript fonts Job History Prints a...

Страница 50: ...default Automatically sets the IP address BOOTP Uses BOOTP to set the IP address automatically RARP Uses RARP to set the IP address automatically DHCP Uses DHCP to set the IP address automatically Pan...

Страница 51: ...ettings even after power off Initializing the NVM will revert the value for each item of the Network Settings menu to default Adobe Protocol Specifies the communications protocol for PostScript Auto d...

Страница 52: ...aver mode Mode 1 default 3min Specify the transitional time to the power saver mode 1 between 1 and 60 minutes in increments of 1 minute After the specified period of time has passed from the last pri...

Страница 53: ...of paper Bottom Right Prints the user ID on the bottom right of the sheet of paper Print Text Specifies whether the printer outputs PDL data which is not supported by the printer as text when the pri...

Страница 54: ...ruction about paper selection it overwrites this setting Item Description Adjust PaperType Specifies the paper type of plain paper and labels Plain default Heavy Selects the density for the plain pape...

Страница 55: ...d then turn it on again Storage Disk Deletes the stored documents in the internal hard disk optional This menu is available when the optional internal hard disk is installed Format Hard Disk Formats t...

Страница 56: ...e password to use the Admin Menu The default is Disable Change Password Sets the four digit password The default is 0000 If you forget your password turn off the printer Then recover the password sett...

Страница 57: ...lt value Continued on next page Display Close the Menu screen Menu button Switch between the menu levels button moves one level downwards or button moves one level upwards Switch between menu or items...

Страница 58: ...58 4 Setting on the Control Panel Continued from previous page Continued on next page...

Страница 59: ...4 3 Menu List 59 Continued from previous page...

Страница 60: ...paper that is difficult or impossible to see do not try to remove it by yourself Doing so can cause injuries or burns Switch off the machine immediately and contact our Customer Support Center or you...

Страница 61: ...inside the printer 4 Close the front cover A Paper Jams in the Paper Tray Follow the procedure below to remove paper jammed in the paper tray 1 Slowly completely remove the tray from the printer 2 Re...

Страница 62: ...he front cover A 7 Insert the tray into the printer and push until it stops Important Do not use excessive force on the tray Doing so could damage the tray or the inside the printer Paper Jams Between...

Страница 63: ...and remove the jammed paper If the paper is torn remove any scraps of paper remaining inside the printer Important The fuser is hot Do not touch doing so may cause burns Note If only a small portion o...

Страница 64: ...e fuser area a sheet of paper may already have been fed from the tray Make sure there is no paper remaining inside the printer using step 8 through 14 8 Slowly completely remove the tray from the prin...

Страница 65: ...where the tray cartridge was in the printer and pull the jammed paper out carefully 12 Push up the button A and open the front cover A Confirm that there are no scraps of paper remaining inside the pr...

Страница 66: ...t the Paper Inverter 1 Press the button B and open the front cover B 2 Remove the jammed paper If the paper is torn remove any scraps of paper remaining inside the printer 3 Close the front cover B Pa...

Страница 67: ...are no scraps of paper remaining inside the printer 4 Push up the button A and open the front cover A Confirm that there are no scraps of paper remaining inside the printer 5 Close the front cover A...

Страница 68: ...power to the printer Refer to Setup Guide Connecting the Power Cord Is the power cord connected to a power outlet with the correct voltage Connect the printer exclusively to a power outlet with a sui...

Страница 69: ...not be fed Paper jam Multiple paper are fed Paper is fed at an angle Paper is wrinkled Is the paper correctly loaded Load the paper correctly For labels transparencies or envelopes fan them well first...

Страница 70: ...tion range Replace the paper with a recommend size and type and confirm that your print driver settings are correct Refer to 3 1 About Paper P 36 The drum cartridge or transfer roll cartridge is old o...

Страница 71: ...acing the Drum Cartridge P 81 Replacing the Transfer Roll Cartridge P 84 The high voltage supply is defective Contact our Customer Support Center or your dealers for assistance Hair like marks appear...

Страница 72: ...user unit is old or damaged Check the condition of the drum cartridge transfer roll cartridge and fuser unit and replace as necessary For information about replacing of the fuser unit contact our Cust...

Страница 73: ...NNN Switch the printer off and then on If the error is not cleared the developer unit needs to be replaced Contact our Customer Support Center or your dealers for assistance Please Request Parts 010 3...

Страница 74: ...mory card from the slot and then reinsert it firmly 006 370 Restart Printer Condensation may have occurred inside the printer Do not use the printer for more than one hour All Trays Out of paper All t...

Страница 75: ...on to cancel the print job Press the Menu button to open the Print Menu and delete the job being held To avoid this error in the future do the following Delete unnecessary fonts macros and other data...

Страница 76: ...ttings to check Refer to 6 2 Printing Reports Lists P 86 Is the URL correctly entered Check the URL again If connection fails enter the IP address to connect Refer to 6 3 Checking Managing the Printer...

Страница 77: ...n page is displayed This symptom occurs when the Web browser display is refreshed frequently Do not refresh the Web browser display frequently Also do not continuously display the Status screen or the...

Страница 78: ...d Consumables The used toner cartridges and drum cartridges are recycled for environmental conservation and effective utilization of materials Dispose of the used toner cartridges and drum cartridges...

Страница 79: ...3 Grip the levers at the ends of the toner cartridge that you want to replace and pull them up 4 Pull out the toner cartridge 5 Select the new toner cartridge whose color matches the cartridge holder...

Страница 80: ...d 9 Pull the toner seal straight up to remove it Note Pull the toner seal straight up Pulling the toner seal diagonally may tear the seal If there is an interval of more than 5 seconds from inserting...

Страница 81: ...mode select Off in step 4 below 1 Press the button and the Eject Set button simultaneously 2 Make sure that Non genuine is displayed then press the button or the Eject Set button 3 Make sure that Ton...

Страница 82: ...t touch inside the printer with your hands Some parts may be hot Hold the handle to avoid dropping the drum cartridge 5 Take the new drum cartridge out of the packaging box by its handle and remove th...

Страница 83: ...the printer Important Lowering the drum cartridge into the printer without correctly aligning the bosses on both sides of the drum cartridge with the slots can damage the drum cartridge 7 Pull the pro...

Страница 84: ...s sharp 1 Remove any print jobs from the output tray close the bypass tray cover before opening the front cover 2 Push up the button A and open the front cover A 3 Grip the tabs at both ends of the tr...

Страница 85: ...6 1 Replacing Consumables 85 6 To lock the transfer roll cartridge into the printer push down the tabs until you hear a click 7 Close the front cover A...

Страница 86: ...nstalled Panel Settings Print a detailed list of all the settings on the operator panel menus PCL Fonts List Prints information of PCL fonts and sample of these fonts PS Fonts List Prints information...

Страница 87: ...per loaded in this printer via CentreWare Internet Services Note When using the printer as a local printer you cannot use CentreWare Internet Services For details about checking the status of the loca...

Страница 88: ...es IP address of this printer must be set and InternetServices activated default Enable When InternetServices is disabled set it to Enable on the control panel Refer to Protocol P 50 Procedure To use...

Страница 89: ...ou need the administrator s name and a password Important The administrator name is admin and the password is x admin as default settings When you use CentreWare Internet Services be sure to change th...

Страница 90: ...rom Accept Reject and Disabled The is added to the current setting Refer to the example of the next paragraph 5 When you finish making the settings click Apply New Settings and Reboot Device at the bo...

Страница 91: ...wser 91 3 When receiving print data from specified network address 192 168 and the print data from a part of the network address 192 168 200 are rejected and specified user IP address 192 168 200 10 i...

Страница 92: ...You can use the following SimpleMonitor functions When an error occurs on the printer while processing a print job a dialog box opens to and describes the problem on the computer s monitor You can ch...

Страница 93: ...o use the StatusMessenger feature settings on the network and e mail environment are required Check with your network administrator whether these settings are completed Network Environment Register us...

Страница 94: ...otocol Permitted E mail Address When setting the permission for e mail for checking information and changing the settings input the e mail address that is permitted to receive the e mail If no address...

Страница 95: ...ly password is ronly and to check the printer status 2 When the full access password is admin and to set the recipient e mail address to service fujixerox co jp 3 When the full access password is admi...

Страница 96: ...d printing a blank page may be inserted automatically depending on the settings on the application In this case the blank page is counted as one page The following procedure shows how to check the met...

Страница 97: ...cause problems Never use cleaning agents other than water or neutral detergent Cleaning the Interior After clearing paper jams or replacing the drum cartridge or toner cartridges inspect the inside o...

Страница 98: ...the density sensor window with a clean dry cloth or swab Note Do not allow anything hard to come in contact with the density sensor window Do not use excessive force to clean the window 5 Replace the...

Страница 99: ...re Note Remove any print jobs from the output tray close the bypass tray cover before opening the front cover 1 Push up the button A and open the front cover A 2 Push the button C and open the output...

Страница 100: ...Note The graphic shows an example with magenta colored dots 6 Determine the position where colored dots were printed Then turn the gray colored part on the charge roll black colored roller by rolling...

Страница 101: ...lay the Menu screen 2 Press the or button until Admin Menu is displayed then press the or Eject Set button 3 Press the or button until Maintenance Mode is displayed then press the or Eject Set button...

Страница 102: ...rvals The default is 0 7 Press the Menu button 6 10 When Moving the Printer Carry out the following procedure when moving the printer CAUTION The machine without the optional accessories paper trays c...

Страница 103: ...ing the power cord make sure that you pull the plug and not the cord Pulling the cord can damage it which can lead to fire or electrical shock 3 Remove any paper in the output tray and return the pape...

Страница 104: ...Important Do not touch inside the printer with your hands Some parts may be hot 8 Close the output tray cover and the front cover A 9 Lift the printer and move it gently If the printer is to be moved...

Страница 105: ...ency or envelope size and printing conditions The print speed may decrease due to image quality adjustment 2 Continuous print speed of documents that are all in A4 3 Continuous print speed of document...

Страница 106: ...ard Bypass tray 150 sheets Paper tray 550 sheets Optional 550 Sheet Feeder 550 sheets 1100 Sheet Feeder 1100 sheets Up to maximum 2350 sheets when the sheet feeders are added to the standard configura...

Страница 107: ...Standby 75 W Continuous color printing 380 W Continuous monochrome printing 430 W AC 220 240 V Maximum 1 050 W power saver mode 2 7 W or less Average Standby 80 W Continuous color printing 380 W Cont...

Страница 108: ...ding at least 256 MB of memory 256 MB memory E3300061 512 MB memory EL300452 550 Sheet Feeder EL300447 Paper tray that can be loaded up to 550 sheets of standard paper Load directly beneath the printe...

Страница 109: ...nance products do not open the packaging and avoid storing them in the following locations Locations with high temperature and humidity Locations near open flame Locations with direct exposure to sunl...

Страница 110: ...of Regular Replacement Parts Note The number of sheets listed under lifespan is the number of pages that can be printed continuously using A4 size paper As the lifespan differs according to factors s...

Страница 111: ...r company is as follows http www fxprinters com For details on the latest print driver features refer to the Online Help for the print driver Using the tool to install the driver of the CentreWare Eas...

Страница 112: ...you can send print data from the computer as well as send information such as print status from the printer to the computer Browser Software to display and view at your computer information on the Int...

Страница 113: ...software such as print driver into the computer system as well as incorporating the network extension card into the printer In this manual install is mainly used to describe incorporating software in...

Страница 114: ...te other software such as application software Parallel interface One data transmission method between the computer and peripherals Transmit multiple bits of data simultaneously A typical parallel int...

Страница 115: ...NMP A protocol that manages devices connected to the network SNMP works through the SNMP manager and SNMP agents SNMP manager is software that manages devices and SNMP agents are the devices that are...

Страница 116: ...110 Replacement procedure of the consumables 109 Types of Consumables 109 Control panel 12 14 45 Control panel setting 45 Changing menu settings 46 Description of Menu Items 48 Initializing 47 Menu L...

Страница 117: ...2 Toner spilled out around the printed image 72 Vertical black or color streaks 70 Vertical blanks 72 White spots appear on the printed image 72 Problems With the Printer 68 Cannot print 68 Condensati...

Страница 118: ...hole 12 13 W When paper jams 60 At the fuser unit 63 At the paper inverter 66 Between the drum cartridge and fuser unit 62 In the bypass tray 60 In the optional sheet feeder 66 In the standard tray 61...

Страница 119: ...on Address z About the Guide Other comments After completing this form detach and send it to the address below Please use your own envelope and postage stamp Thank you for your cooperation Fuji Xerox...

Страница 120: ...DocuPrint C2535 A User Guide Human Interface Design Development Fuji Xerox Co Ltd ME3357E2 1 Edition 1 Copyright 2005 by Fuji Xerox Co Ltd...

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