5.4 Error Messages
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5.4
Error Messages
This section describes the messages displayed on the control panel.
Messages About Consumables
Message
Condition/Reason/Action
010-317
Reboot Printer
The fuser unit is either missing or not fully inserted into the printer. Contact our
Customer Support Center or your dealers.
Fuser Cartridge
Error NNN-NNN
An unsupported fuser unit is installed. Contact our Customer Support Center or your
dealers for assistance.
Insert Drum
Cartridge
The drum cartridge is either missing or not fully inserted into the printer. Insert the
drum cartridge.
Refer to
• “Replacing the Drum Cartridge” (P. 81)
Insert Transfer
Roll Cartridge
The transfer roll cartridge is either missing or not fully inserted into the printer. Insert
the transfer roll cartridge.
Refer to
• “Replacing the Transfer Roll Cartridge” (P. 84)
Insert XXX
Toner Cartridge
The specified toner cartridge is either missing or not fully inserted into the printer.
Insert the specified toner cartridge.
Refer to
• “Replacing the Toner Cartridges” (P. 78)
Please Request
Parts 009-NNN
Switch the printer off and then on. If the error is not cleared, the developer unit needs
to be replaced. Contact our Customer Support Center or your dealers for assistance.
Please Request
Parts 010-351
Switch the printer off and then on. If the error is not cleared, the fuser unit needs to
be replaced. Contact our Customer Support Center or your dealers for assistance.
Ready to Print
Replace 010-400
The fuser unit needs to be replaced. Contact our Customer Support Center or your
dealers for assistance.
Ready to Print
Drum Cartridge
Replace soon
The drum cartridge needs to be replaced. Replace the drum cartridge.
Refer to
• “Replacing the Drum Cartridge” (P. 81)
Ready to Print
Trans Roll Cart.
Replace soon
The transfer roll cartridge needs to be replaced. Replace the transfer roll cartridge.
Refer to
• “Replacing the Transfer Roll Cartridge” (P. 84)
Ready to Print
XXX Cartridge
Replace soon
XXX=Yellow, Magenta, Cyan, or
Black
The specified toner cartridge needs to be replaced. Replace the specified toner
cartridge.
Refer to
• “Replacing the Toner Cartridges” (P. 78)
Remove film on
xxx Toner
The sealing tape is still on the specified toner cartridge. Pull out the specified toner
cartridge and remove the sealing tape.
Refer to
• “Replacing the Toner Cartridges” (P. 78)