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Xerox

®

 DocuMate

®

 5445/5460

Maintenance

44

User Guide

Replacing the Rollers

The roller will wear out and is designed to be a user-replaceable part. A worn roller can cause 
documents to feed in skewed at an angle, or multiple pages to feed at the same time. Before 
replacing the roller you should clean it as excessive dust on the roller will make it appear worn and 
smooth. You cannot properly diagnose a worn roller until you have cleaned it. You should generally 
replace the roller between 160,000 and 200,000 scans. 

Replacement parts can be purchased from the Parts & Accessories page for your scanner at 

www.xeroxscanners.com

.

When replacing the rollers described in this section, you should replace all of the rollers at the 
same time. Do not replace just one roller and not the other. When you are finished replacing the 
roller, reset the roller count in the user utility as described on page 49.

Turn off the scanner power and unplug the power cord from the scanner. Press the ADF cover 
release button and open the scanner.

Replacing the Feed Roller

1.

Locate the roller in the body of the scanner and pull open the roller cover.

Содержание DocuMate 5445

Страница 1: ...October 2016 05 0857 200...

Страница 2: ...nd SharePoint is a registered trademark of Microsoft Corporation ZyINDEX is a registered trademark of ZyLAB International Inc ZyINDEX toolkit portions Copyright 1990 1998 ZyLAB International Inc All R...

Страница 3: ...umentation 2 The Xerox DocuMate 5445 5460 Scanner Features 4 Scanner Setup 7 Unpack the scanner 7 Attach the Input Tray 8 Connect the Scanner Power Cord 9 Installation 11 Install the Software and Conn...

Страница 4: ...the Scanner 39 Cleaning the Inside of the Scanner 40 Replacing the Rollers 44 User Utility 47 Main Screen Options 48 Scanner Error Codes 49 Setting Sleep Mode 51 Vertical Line Reduction 52 Uninstalli...

Страница 5: ...y Information Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established enviro...

Страница 6: ...not be placed in the direct field of view Electrical Information Warning Electrical Safety Information 1 The power receptacle for the machine must meet the requirements stated on the data plate on the...

Страница 7: ...lace the outlet Disconnect Device The power cable is the disconnect device for this equipment It is attached to the back of the machine as a plug in device To remove all electrical power from the equi...

Страница 8: ...not perform any maintenance procedures unless you have been trained to do them by an authorized local dealer or unless a procedure is specifically described in the user manuals Product Safety Certific...

Страница 9: ...in the Box Before proceeding check the contents of the box If items are missing or damaged contact the dealer where you purchased the scanner System Requirements Intel Pentium 4 or equivalent processo...

Страница 10: ...dows documentation for instructions on setting the color quality and resolution for the monitor Documentation The following printed documentation is provided in the box Installation guide abbreviated...

Страница 11: ...cument stack Also make sure the application you are using is not set to automatically scale the page to fit on the paper in your printer Patch code sheets use with an application that supports detecti...

Страница 12: ...g scanning 4 Output Tray Holds documents after being scanned Exit tray extension extends to support various document lengths Exit stopper holds documents in the exit tray Exit Guides helps to keep pap...

Страница 13: ...lect here overrides the selected option in the OneTouch Properties window when you scan by pressing the green start button 4 Power button turns the scanner power on or off Press the button to turn the...

Страница 14: ...Xerox DocuMate 5445 5460 Welcome 6 User Guide...

Страница 15: ...tape holds fragile parts in place for shipping Note we recommend you remove the tape from the scanner in the order indicated in the illustrations below Also remove any protective foam from the inside...

Страница 16: ...e computer Keep clear space on every side of the scanner for the input and exit tray extensions performing maintenance and to have sufficient air flow for ventilation Attach the Input Tray 1 Align the...

Страница 17: ...onnect the Scanner Power Cord Note Only use the power supply PNLV6507Y included with your scanner Connecting any other type of power supply may damage your scanner and will void its warranty 1 Plug th...

Страница 18: ...Xerox DocuMate 5445 5460 Scanner Setup 10 User Guide...

Страница 19: ...ing installation asking you to allow the installation to proceed Although the messages will differ based on the software your computer is running in each case you should allow the installation to proc...

Страница 20: ...indow opens Note If the disc does not start check the following Make sure the disc drives door is completely shut Make sure the disc was inserted in the drive in the proper direction label side up To...

Страница 21: ...elect Install software 5 Make sure the boxes for Scanner Driver and Visioneer OneTouch are selected as well as any other applications you want to install Note The software provided with your scanner m...

Страница 22: ...t scanning profiles You will see this prompt if you already have a previous version of the scanner driver installed Select the option in the installation window only if you want the existing profiles...

Страница 23: ...s on screen diagram for connecting the scanner stop and follow the instructions below Connect the USB Cable and Turn on the Power 1 Remove any tape from the USB cable 2 Plug the USB cable into the USB...

Страница 24: ...is receiving power Your computer recognizes that a scanner has been plugged into the USB port and automatically loads the appropriate software to run the scanner 4 When you re certain that the softwar...

Страница 25: ...not be installed 2 The next screen lets you choose where the installation files are going to be on your computer Click on Browse to change the location where the files are installed We recommend that...

Страница 26: ...Setup Wizard Note there may be an option in the installation window to remove any current scanning profiles You will see this prompt if you already have a previous version of OneTouch installed Select...

Страница 27: ...ageView such as adding notes to image files modifying image colors and touch up the image using the erase and or auto correct options You can see more information about this application at www nuance...

Страница 28: ...scanning using OneTouch TWAIN scanning guide Instructions for accessing and scanning using the TWAIN interface Click on View software documentation to access the user guides for the software applicat...

Страница 29: ...canner for our customer service contact information 1 Open an Internet Explorer window or any other Internet browser you have installed on your computer 2 In the web address field type www xeroxscanne...

Страница 30: ...Xerox DocuMate 5445 5460 Installation 22 User Guide...

Страница 31: ...stack thickness indicated on the paper guides Maximum amount of paper in the input tray Approximately 75 pages of 20 lb 75 80 g m2 new printer paper Document size Minimum size width x length 1 9 x 2...

Страница 32: ...can be loaded in the input tray The maximum height of the 3 cards stacked in the input tray should not exceed 0 2 inches 5 mm Scan the cards in the landscape horizontal orientation Use the mixed batc...

Страница 33: ...rors or paper jams Carbon paper that will leave residue in the scanner and on the rollers that will transfer to the next set of documents scanned Documents with hard items attached such as paper clips...

Страница 34: ...ape lift up on the card guide to remove it from the scanner After you remove the card guide from the scanner you can attach it to the back of the input tray Slide the paper guide into the tabs on the...

Страница 35: ...e separated Bend and then flatten the document stack to make sure the horizontal edges are aligned to help prevent paper from skewing while being pulled through the scanner Pinch the ends to align the...

Страница 36: ...removing and storing the card guide You can now scan the documents using the scanner buttons OneTouch or one of the other scanning interfaces Scanning Thick Pages or Bound Documents With this scanner...

Страница 37: ...ner 4 Close the ADF door When you close the ADF door the double feed prevention roller will no longer touch the feed roller 5 Place a single item in the input tray and scan When you are scanning thick...

Страница 38: ...rk drive OneTouch Button Panel Use this scan option when you want to scan from the computer screen Scanning from the on screen OneTouch Button Panel is the same as selecting a scanning option on the s...

Страница 39: ...en click the Scan button in the TWAIN interface window Please see the TWAIN Scanning Guide on the installation disc for instructions You can also click the Help button in the TWAIN interface to open t...

Страница 40: ...Xerox DocuMate 5445 5460 Loading Documents to Scan 32 User Guide...

Страница 41: ...scanner If your scanner has a power cord and or power switch always turn off the scanner and unplug the power cord before performing maintenance unless the maintenance instructions below specifically...

Страница 42: ...the Windows Control Panel when in category view open Printers and Other Hardware and then Scanners and Cameras Right click on the scanner and then select Properties from the list Device Settings The D...

Страница 43: ...rent version if you do not want to update the firmware Update click this button to update the scanner s firmware with the latest revision provided in the driver installer Follow the instructions on sc...

Страница 44: ...please try the following Reduce the number of items placed in the input tray Clean the rollers and sensors as described in the section Cleaning the Scanner on page 39 Use the slow scanning mode in the...

Страница 45: ...paper before scanning adjust the guides to the paper size and insert the paper evenly into the ADF Note If the paper jam occurs only at the exit area remove the exit guides and then try scanning again...

Страница 46: ...not bend or twist the guides while trying to detach them as it will cause the plastic to crack and break 5 Set the exit guides aside where you can find them T WARNING The exit guides are small enough...

Страница 47: ...e scanner back in position reattach the input tray and adjust the exit tray for the length of the paper you want to scan Cleaning the Scanner Regular maintenance of your scanner can help to ensure con...

Страница 48: ...The background plates are located underneath the scanner glass in both the top and bottom of the scanner If you see a warning message that one of the background plates is dirty simply clean the scanne...

Страница 49: ...2 The following illustration shows the location of the sensors in the scanner 3 Carefully clean the sensors with a dry cotton swab Cleaning the Rollers Preparation You will need a roller cleaning pap...

Страница 50: ...lcohol is flammable Wear protective gloves as the roller cleaning paper may irritate sensitive skin Only clean the rollers and scanning areas as described in this section with the roller cleaning pape...

Страница 51: ...ers except the free rollers are designed to rotate in one direction only Do NOT force the roller to rotate in the opposite direction Forcing the roller to rotate will damage it and cause the scanner t...

Страница 52: ...eplace the roller between 160 000 and 200 000 scans Replacement parts can be purchased from the Parts Accessories page for your scanner at www xeroxscanners com When replacing the rollers described in...

Страница 53: ...out and away from the gear in the scanner 3 Insert the roller into the scanner Align the gear on the roller with the gear in the scanner and angle the other side of the roller down into the scanner 4...

Страница 54: ...y rotate the roller in the direction it feeds the paper to verify that the roller is installed correctly Replacing the Double Feed Prevention Roller 1 Locate the roller in the ADF door and pull open t...

Страница 55: ...scanner On installation you were prompted to place an icon on your Windows desktop If you selected yes simply double click on the user utility icon to open the software If you do not have the User Ut...

Страница 56: ...er Error Codes on page 49 for the full list of error codes and steps to resolve the issue Scanner Information this area displays the current hardware specifications of the scanner Model the scanner ha...

Страница 57: ...ns and instructions available for your scanner Update All Counters clicking this button updates the current count display next to the 3 fields described directly above The counters do not update autom...

Страница 58: ...same time Open the scanner remove the pages then close the scanner Make sure there are no pages stuck together Restack the paper in the ADF and click Retry to continue If problem persists clean the r...

Страница 59: ...ing roller count back to 0 Please refer to Cleaning the Scanner on page 39 Caution The replaceable rollers consumable are reaching the end of their usable life To insure reliable operation please repl...

Страница 60: ...nal scanned files are of poor quality such as perpendicular lines or the image clarity is uneven across the page you may need to perform a vertical line reduction on the scanner To prepare for vertica...

Страница 61: ...s through as it sets the adjustment This window will automatically close when the initial adjustment is complete 7 Depending on your scanner model you may be prompted to put 3 sheets of clean white pa...

Страница 62: ...ograms in the Windows Control panel Windows XP Open Add Remove Programs Windows Vista and later Open Programs and Features Uninstalling the scanner driver 1 In the list of installed programs click on...

Страница 63: ...ble connections Make sure the cables are plugged in securely Is the scanner s status light on Turn on the scanner s power If the status light doesn t come on plug the power supply into another electri...

Страница 64: ...n the keyboard it wakes the computer back up and restores full power to the system This power fluctuation during the computer s hibernating period may sometimes cause the scanner to lose communication...

Страница 65: ...ay need to be replaced Please see Replacing the Rollers on page 44 Problem If the USB cable is disconnected during a scan the scanner does not reconnect when the USB cable is plugged back in Unplug th...

Страница 66: ...ace Hi Speed USB 2 0 compatible with USB 1 1 Certifications UL C UL FCC Class B CE CB WEEE RoHS ENERGY STAR Operating Temperature 50 90 5 F 10 32 5 C without condensation Scanner Specifications Resolu...

Страница 67: ...inutes without scanning can be adjusted by software 0 1 Watt power off Cable Information AC Power Cord US 2P AC125V 3A or AC125V 10A 2C 18AWG BLACK RoHS EUR CEE 2P AC250V 2 5A 2C 0 75mm2 BLACK RoHS UK...

Страница 68: ...60 Parts List Part Name Part Number Input Tray 57 0148 000 Roller Exchange Kit Separation Roller Feed Roller 70 0567 000 USB Cable 35 0241 000 AC Power Cord 35 0242 000 or 35 0243 000 US 35 0244 000 o...

Страница 69: ...equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This d...

Страница 70: ...or by contacting Environment Heath and Safety The Document Company Xerox Bessemer Road Welwyn Garden City Herts AL7 1HE England Telephone 44 0 1707 353434 Turkey RoHS Regulation In compliance with Ar...

Страница 71: ...mission of the copyright owner has been obtained or the reproduction falls within the fair use or library reproduction rights provisions of the copyright law Further information of these provisions ma...

Страница 72: ...da or a department board Commission or agency established by the Government of Canada or of a province or of a government of a state other than Canada 7 Impressed or adhesive stamps used for the purpo...

Страница 73: ...ulatory Information Xerox DocuMate 5445 5460 User Guide 65 Note this list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt contact your legal couns...

Страница 74: ...Xerox DocuMate 5445 5460 Regulatory Information 66 User Guide...

Страница 75: ...ining devices such as batteries Special handling may apply please see http www dtsc ca gov hazardouswaste perchlorate European Union RoHS and WEEE Compliance This product is compliant with RoHS Regula...

Страница 76: ...Program is a team effort between U S European Union and Japanese governments and the office equipment industry to promote energy efficient copiers printers fax multifunction machine personal computer...

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