Customer Expectations Setting Guidelines
Xerox DocuColor 40/30 Family Digital Color Production System
1
09/08/99
Version 6.0
COPY VOLUME RANGE
– The DocuColor 40/30 Family is designed to be a
production system. Initial volume should be limited to
100,000 pages per month for the DocuColor 40 and
80,000 pages per month of the DocuColor 30 until
sufficient customer experience shows that higher
volumes are feasible. Pages are defined as a
combination of prints and copies. Monthly volumes in
excess of specified pages may result in increased service
frequency and reduced uptime (see chart below).
DOCUCOLOR 40 PERFORMANCE AT MATURITY
Expected Service Calls per Month
0
1
2
3
4
5
6
0
10
20
30
40
50
60
70
80
90
100
AMPV in thousands
Calls
per
Month
AS Calls /
Month
XCXCalls
/
Month
(AS: All specified stock
- XCX: Xerox Color Xpressions paper only)
DOCUCOLOR 30 PERFORMANCE AT MATURITY
Expected Service Calls per Month
0
1
2
3
4
5
6
0
10
20
30
40
50
60
70
80
90
100
AMPV in thousands
Calls
per
Month
AS Calls /
Month
XCXCalls
/
Month
– The number of pages that can be printed/copied between
service calls depend on many factors. Some of these
factors are customer requirements for quality, throughput
materials (papers), toner coverage on the page and
environmental factors. Trained operators can optimize
performance output and minimize service calls.
