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MAINTENANCE

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DOCUCOLOR 12 PRINTER SYSTEM ADMINISTRATION GUIDE

•

For all other supplies, such as dry ink, and
regardless of the type of service contract you
have, call:

•

USA: 1-800-822-2200

•

Canada (English): 1-800-668-0199

•

Canada (French): 1-800-668-0133

•

Europe:________________________

•

Latin America:___________________

Give the representative the following information:

•

Your Xerox Customer Number (in the format
X-XXX-XXX-XXXX)

_______________________________

•

Your Model Number:

DocuColor 12 Printer

S/N____________________

DocuColor 12 Printer with External Digital
Front End (DFE) (eg. X12, XP12)

S/N____________________

•

Item description

•

Quantities of items required

Содержание DOCUCOLOR 12

Страница 1: ...DOCUCOLOR 12 PRINTER SYSTEM ADMINISTRATION GUIDE...

Страница 2: ...censee of all the trademarks Other company brands and product names may be trademarks or registered trademarks of their respective companies and are also acknowledged PANTONE Colors generated by the D...

Страница 3: ...uency Emissions XI FCC XI In Canada XII Safety Extra Low Voltage Approval XIII Certifications in Europe XIV It s Illegal in the USA XV It s Illegal in Canada XVII Environmental Notices in the USA XVII...

Страница 4: ...r 3 10 Maintenance 4 1 Overview 4 1 Cleaning the Touch Screen 4 2 Supply replacement 4 3 Replacing the Dry Ink Cartridge 4 3 Replacing the Dry Ink Waste Container 4 7 Replacing the Developer Waste Con...

Страница 5: ...rical outlet Do not use an extension cord If you do not know whether or not an outlet is grounded consult a qualified electrician Do not use a ground adapter plug to connect this equipment to an elect...

Страница 6: ...ctrical outlet Call an authorized Xerox service representative to correct the problem The machine emits unusual noises or odors The power cord is damaged or frayed A wall panel circuit breaker fuse or...

Страница 7: ...hazardous exposure to laser radiation This equipment complies with international safety standards With specific regard to laser safety the equipment complies with performance standards for laser prod...

Страница 8: ...performance of the printer and could create a dangerous condition Use the supplies and cleaning materials only as directed in this manual Keep all of these materials out of the reach of children Do no...

Страница 9: ...d for your printer The use of unsuitable materials may result in poor performance of the machine and possibly a hazardous situation Follow all warnings and instructions that are marked on or supplied...

Страница 10: ...arning symbol These areas may be very hot and could cause personal injury If you need any additional safety information concerning the machine or materials contact your Xerox representative Ozone safe...

Страница 11: ...no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the eq...

Страница 12: ...hielded cables must be used with this equipment to maintain compliance with FCC regulations In Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital a...

Страница 13: ...ational safety regulations All system ports meet the Safety Extra Low Voltage SELV circuits for connection to customer owned devices and networks Additions of customer owned or third party accessories...

Страница 14: ...f the member states related to electromagnetic compatibility Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user s authority to operate the equipment...

Страница 15: ...ain agencies of the government such as FHA etc Bonds U S Savings Bonds may be photo graphed only for publicity purposes in connec tion with the campaign for the sale of such bonds Internal Revenue Sta...

Страница 16: ...orts Foreign Passports may be photo graphed 7 Immigration Papers 8 Draft Registration Cards 9 Selective Service Induction Papers that bear any of the following Registrant s information Earnings or Inc...

Страница 17: ...rks brands seals wrappers or designs used by or on behalf of the Government of Canada or of a prov ince the government of a state other than Canada or a department board Commission or agency estab lis...

Страница 18: ...ciency ENERGY STAR is a US registered trademark The ENERGY STAR program is a team effort between the Environment Protection Agency and the office equipment industry to promote energy efficient persona...

Страница 19: ...ronmental Choice program in 1988 to help consumers identify environmentally responsible products and services Copier printer and fax products must meet energy efficiency and emissions criteria and exh...

Страница 20: ...NOTICES XX DOCUCOLOR 12 PRINTER SYSTEM ADMINISTRATION GUIDE 1 2 3 4 5 6 7...

Страница 21: ...printer features The System Administrator is generally the one person trained to perform maintenance tasks order supplies and perform removal replacement procedures The guide therefore is divided into...

Страница 22: ...NOTE Notes provide extra information that may be helpful to your understanding or performance of procedures KEY POINT The key symbol draws your attention to important additional information hints or...

Страница 23: ...t output and the status of consumables such as dry ink or fuser oil You do not have to be the System Administrator in order to check the meter counts or the consumables status Any user can check both...

Страница 24: ...nd white full color 11 x 17 inch or A3 color and a total for all black and white and full color prints As stated previously you do not have to be the System Administrator in order to check the meter c...

Страница 25: ...is meter provides the total output for all black and white prints regardless of paper size Meter 3 11 x 17 12 x 18 A3 Color This meter provides the total output for all 11 x 17 inch or A3 color prints...

Страница 26: ...or in order to check the status of the consumables Any user can check the status By periodically checking the Consumables Status you can determine what if any consumables need to be replaced 1 If you...

Страница 27: ...es that no replacement is necessary Other messages include Low indicates that the dry ink cartridge is getting low and a new dry ink cartridge will be required soon Empty indicates that the fuser oil...

Страница 28: ...METERS CONSUMABLES 2 6 DOCUCOLOR 12 PRINTER SYSTEM ADMINISTRATION GUIDE 1 2 2 4 5 6 7...

Страница 29: ...rom this screen you can access and change options for the following features Tray Management Machine Set up Audio Tones Machine Timeouts Change Tools Access Number This chapter helps you enter and exi...

Страница 30: ...are canceled when you press the Clear All CA button in the Tools Mode The printer will not accept print jobs while in Tools Mode 1 Press the Administration button above the numeric keypad to display...

Страница 31: ...ssword so that unauthorized individuals do not have access to Tools Mode To close the window without entering a password touch Close After you have entered the correct password the Tools screen displa...

Страница 32: ...from Paper Tray 1 Use Trays 2 3 and 4 for paper stock up to 32 lb 128 gsm Use Tray 5 for stock up to 140 lb 250 gsm For more information on paper stock see the Color Materials Usage Guide and the Reco...

Страница 33: ...unning paper above 28 lb 105 gsm The heaviest paper that can be run from Trays 2 3 or 4 is 32 lb 128 gsm For additional information on Normal and Heavyweight papers see the Color Materials Usage Guide...

Страница 34: ...achine Set up screen is displayed as illustrated in Figure 9 2 Review the localization setting Touch the Change Settings button to display the Localization screen See Figure 10 3 Touch the button for...

Страница 35: ...Figure 11 2 Review the settings for each tone To change a setting use the up and down arrows to highlight the desired tone and touch the Change Settings button to display the detail screen 3 Perform o...

Страница 36: ...Tools mode You may also disable or enable a timeout option through the Timeouts feature screens The machine timeouts and settings are described in Table 1 Machine Timeout Description Setting Power Sav...

Страница 37: ...lay the detail screen 3 Perform one of the following Use the up and down arrows to change the desired time before the machine enters Power Saver mode or exits Tools mode In the Tools Mode timeout scre...

Страница 38: ...umbers simple combinations or five repeated numbers KEY POINT If you forget your access number a Service Technician will be required to reset it to the default setting 1 On the Tools screen touch the...

Страница 39: ...that require customer maintenance and provides procedures for maintaining those areas Problems that cannot be solved by the operator need to be referred to the Xerox service representative Use the pr...

Страница 40: ...e warm up cycle at the start of each day Remove all dust and fingerprints Wipe the Touch Screen with a clean lint free cloth CAUTION To avoid damage to the Touch Screen do not use any Xerox or Xerox E...

Страница 41: ...replace dry ink message indicates the consumable should be replaced When this message is displayed for a general office usually less than 1500 prints can be made prior to replacement For graphic arts...

Страница 42: ...t Door of the printer and locate the Dry Ink Cartridges From left to right the Dry Ink Cartridge colors are Cyan Magenta Yellow and Black 2 Place a few sheets of paper on the floor under the Dry Ink C...

Страница 43: ...artridge is aligned with the open padlock on the printer 4 Pull the cartridge completely out of the printer Dispose of the cartridge according to local regulations 5 Remove the new cartridge from the...

Страница 44: ...he Dry Ink Cartridge and dispose of the sheets according to local regulations CAUTION Do not use warm or hot water or cleaning solvents to remove dry ink from your skin or clothing This will set the d...

Страница 45: ...nd affixed to the printer CAUTION To prevent spilling dry ink remove the Dry Ink Waste Container only when the Dry Ink Waste Container is Full message appears on the Touch Screen 1 Open the Front Door...

Страница 46: ...completely out of the printer 5 Place the Dry Ink Waste Container in a plastic bag and dispose of the used container according to local regulations 6 Remove the new Dry Ink Waste Container from the b...

Страница 47: ...of paper on the floor under the Dry Ink Waste Container and dispose of the sheets according to local regulations CAUTION Do not use warm or hot water or cleaning solvents to remove dry ink from your s...

Страница 48: ...abels surrounding the Developer Waste Container and affixed to the printer CAUTION To prevent developer spillage remove the Developer Waste Container only when the Developer Waste Container is Full me...

Страница 49: ...ontainer completely out of the printer 5 Remove the gold cap from the front of the full Developer Waste Container 6 Securely push the gold cap over the opening on the back of the waste container to pr...

Страница 50: ...Align the new Developer Waste Container with the arrow on the printer then slide the Developer Waste Container into the printer 10 Close the Front Door of the printer 11 Remove the sheets of paper on...

Страница 51: ...ng the Copy Print Cartridge and affixed to the printer CAUTION To prevent any damage to the new Copy Print Cartridge remove the Copy Print Cartridge only when the Replace the Copy Print Cartridge mess...

Страница 52: ...he Front Door of the printer 2 Rotate the Copy Print Cartridge gold latch release area B counterclockwise to its unlocked position NOTE The B pictured on the release in Figure 23 is actually on the ca...

Страница 53: ...ridge is visible 4 Grasp the strap with your left hand and remove the cartridge completely out of the printer Set the Copy Print Cartridge aside 5 Remove the new Copy Print Cartridge from the box 6 Gr...

Страница 54: ...e the new Copy Print Cartridge into the printer 8 Push the new Copy Print Cartridge in very firmly until the gold handle clicks down 9 Rotate the Copy Print Cartridge gold latch release clockwise to i...

Страница 55: ...ndicated in the following procedure CAUTION Fuser oil can be slippery If any fuser oil is spilled on the floor thoroughly clean the area WARNING Do not place the fuser oil cartridge on the printer If...

Страница 56: ...front of the Paper Path Module area D 6 Lift the Fuser Oil Cartridge straight up off the module Hold it steady in this position until any excess oil has dripped off the cartridge and into the fuser o...

Страница 57: ...dge on the printer If any fuser oil is spilled on the printer thoroughly clean it 7 Place the old cartridge in a plastic bag and dispose of it according to local regulations 8 Remove the new cartridge...

Страница 58: ...he end of the Fuser Oil Cartridge 10 Align the cartridge in the proper position on the Paper Path Module Press it carefully into place 11 Grasp the Paper Path Module and firmly push the module into th...

Страница 59: ...he floor under the Paper Path Module and dispose of the sheets according to local regulations CAUTION Fuser oil can be slippery If any fuser oil has been spilled on the floor thoroughly clean the area...

Страница 60: ...e Cleaning Web affixed to the printer WARNING The fuser can be very hot To avoid personal injury do not touch any components other than those indicated in the following proce dure 1 Open the Front Doo...

Страница 61: ...wing procedure 4 Press down on the Front and Rear Release buttons on the top of the fuser assembly to unlatch the Cleaning Web area E The web opens to the right of the Paper Path Module 5 Gently push...

Страница 62: ...op of the new Cleaning Web into place The Cleaning Web is in position when it stops Press firmly to ensure that it latches CAUTION Do not force the new Cleaning Web into the fuser or you may damage th...

Страница 63: ...on of the problem to the service operator Defining the printer problem accurately may help you and the operator solve the problem over the phone and minimize printer downtime If the problem cannot be...

Страница 64: ...service operator about the defects 6 If possible use a phone near the printer to call the Service Telephone Number Follow the instructions provided by the operator 7 For applications support user hel...

Страница 65: ...ow the appropriate telephone number and call that number for consumable supplies If you have a Time and Materials service contract call the following number for dry ink waste containers developer wast...

Страница 66: ...ada French 1 800 668 0133 Europe ________________________ Latin America ___________________ Give the representative the following information Your Xerox Customer Number in the format X XXX XXX XXXX __...

Страница 67: ...aner 43P81 1 43P81 1 8R90178 1 Lint Free Cloth 19P3025 1 19P3025 1 19P3025 1 Film Remover 43P45 1 43P45 1 8R90176 2 Dry Ink Black 6R945 4 6R945 4 6R90280 4 Dry Ink Cyan 6R946 4 6R946 4 6R90281 4 Dry I...

Страница 68: ...nter refer to the Recommended Materials List This list is available on the Xerox web site www xerox com and will be updated periodically Contact your Xerox representative for additional details Replac...

Страница 69: ......

Страница 70: ...Prepared by Xerox Corporation Global Knowledge and Language Services 800 Phillips Road Webster New York 14580 April 2001 701P36559...

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