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MAINTENANCE
4–26
DOCUCOLOR 12 PRINTER SYSTEM ADMINISTRATION GUIDE
1
2
4
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7
4
4
Record the Machine Serial Number from the label
on the inside lower left cover of the printer.
5
If print quality is a problem, take a print sample to
the telephone with you to help you describe the
problem or to assist you when answering the
questions from the service operator about the
defects.
6
If possible, use a phone near the printer to call the
Service Telephone Number. Follow the
instructions provided by the operator.
7
For applications support, user help, and service
support, call the appropriate number:
USA:
1-800-821-2797(Full Service
Maintenance Agreement customers)
USA:
1-800-828-5581 (Time and Materials
customers)
Canada:
1-800-939-3769
Europe:
_________________________
Latin America:_________________________
The Xerox Web address is:
http:\\www.xerox.com
Figure 43: Machine Serial Number location