X E R O X D O C U C O L O R 2 0 0 0 S E R I E S
C U S T O M E R E X P E C T A T I O N S D O C U M E N T
V e r s i o n 2 . 0
March 28, 2002
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When imposing a perfect square image, i.e. 5x5 or 6x6, the outcome of HTT or HTH
may be opposite of the desired outcome. The system can not distinguish if the
image is “long edge” or “short edge”.
•
Regular clean up of the storage and image disks is strongly recommended to avoid
future problems with disk fragmentation, which may cause slow downs in overall
system performance. Procedures for clean up are included in the operator’s
manual.
•
In some instances, the RIP will fail to process a job with no alerts or GUI messages.
This can happen with any particular problems with the file being processed. To
obtain specific job processing information, the operator should use the “Job History”
menu selection by pressing the mouse right button key in the storage folder.
•
There are no constraints on the Macintosh or Windows 98 regarding the
paperweight and the number of pages that can be stapled. The PPD allows the
options to be selected, and once the job arrives at the DFE it fails. If the staple
position is specified from the PPD and the job fails in the Process queue, evaluate if
the job violates any of the constraints associated with the HCSS.
•
Landscape jobs have Portrait Staple Options available in the PPD and Portrait jobs
have Landscape Staple Options available in the PPD. Sending a job with the
opposite image orientation and Staple position option selected causes the job to be
printed and stapled correctly, but the image is cropped. The job image orientation
should dictate which staple positions options are selected. For example, if the
image orientation is Portrait, only Portrait staple positions should be selected (within
Page Setup, Paper Size).
•
High Capacity Stacker (HCS) and the High Capacity Stacker Stapler (HCSS)
modules are not installable options on the PPD at this time. These options will
always be available in the PPD although the finishing device is not installed.
•
A maximum of five client station users can concurrently mount the shared volume of
the DFE.
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PC Font Downloading requires a utility purchased from a third party vendor.
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Banner page for Novell is not supported.
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Job batching is limited to 4000 cumulative original pages in a “batched set of jobs”.
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Pantone Blends consisting of two or more Pantone colors will fail in the Process
Queue.
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Use of the Admin page with slip-sheets and stapling is not supported.
•
Imposition using "Fit to Page" with Admin page causes Admin page image scaling to
change.
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Paper attributes settings in the default virtual printers are not always retained.
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Transparencies are always delivered to the HCSS top tray.
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Mixed paper size jobs (including those created in applications) are not supported.
