X E R O X D O C U C O L O R 2 0 0 0 S E R I E S
C U S T O M E R E X P E C T A T I O N S D O C U M E N T
V e r s i o n 2 . 0
March 28, 2002
10
10
Action
Customer
Xerox
Ensure adequate space and power to configure the RIP server to the DocuColor
2045/2060 within 12 feet.
X
Unpack system / components
X
Install server hardware
X
Connect all System Components prior to powering up the system
X
Install the printer description files, utilities, and printer drivers on client PCs.
X
Ensure network configuration
X
Confirm network integrity
X
Acquire and install client workstation network hardware and software
X
Monitor and Adjust calibration for color matching of color management systems
X
Load any additional fonts
X
Procure BNC transceiver for network connection (if required)
X
Set up and administer client workstations
X
Provide Helpline Support (when FSMA is purchased)
X
1
Provide spared parts (when FSMA is purchased)
X
1
Provide service (when FSMA is purchased)
X
1
Install all software options designated as customer installable
X
Secure all system software CDs including NT license in a secure but accessible area
X
1
Xerox responsibility when a Field Service Maintenance Agreement (FSMA) is purchased. If FSMA is not
purchased, this action becomes a customer responsibility