30
Safety & Precaution
Your battery seems to over heat
You might be using a charger that was not intended for use with your
phone. Make sure you always use the Philips authentic accessory shipped
with your phone.
Your phone doesn’t display the phone numbers of incoming
calls
This feature is network and subscription dependent. If the network
doesn’t send the caller’s number, the phone will display Call 1 or
Withheld instead. Contact your operator for detailed information on
this subject.
You can’t send text messages
Some networks don’t allow message exchanges with other networks.
First check that you have entered the number of your SMS centre, or
contact your operator for detailed information on this subject.
You can’t receive and/or store JPEG pictures
A picture may not be accepted by your mobile phone if it is too large, if
its name is too long, or if it doesn’t have the correct file format.
You feel that you have missed some calls
Check your call divert options.
When charging, the battery icon shows no bar and the outline
is flashing
Only charge the battery in an environment where the temperature does
not go below 0°C (32°F) or above 50°C (113°F).
In other cases please contact your phone supplier.
The display shows SIM failure
Check that the SIM card has been inserted correctly. If the problem
persists, your SIM card may be damaged. Contact your operator.
When attempting to use a feature in the menu, the display
shows NOT ALLOWED
Some features are network dependent. They are only available,
therefore, if the network or your subscription supports them. Contact
your operator for detailed information on this subject.
The display shows INSERT YOUR SIM CARD
Check that the SIM card has been inserted correctly. If the problem
persists, your SIM card may be damaged. Contact your operator.
The autonomy of your phone seems lower than indicated on
the user guide
The autonomy is linked to your settings (e.g., ringer volume, backlight
duration) and the features you use. To increase the autonomy, and
whenever possible, you must deactivate features you do not use.
Your phone doesn’t work well in your car
A car contains many metallic parts that absorb electromagnetic waves
which can affect the phone’s performance. A car kit is available to
provide you with an external antenna and enables you to make and
receive phone calls without handling the handset.
Note:
•
Check with the local authorities whether or not you are allowed to
use the phone while driving.
Your phone is not charging
If the battery is completely flat, it might take several minutes of pre-
charge (up to 5 minutes in some cases) before the charging icon is
displayed on the screen.
The picture captured with the phone camera is not clear
Make sure that the camera lens on both sides is clean.
