Cisco M5 Basic User'S Manual Download | Manualshive

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M5 Support 1300 302 383 | [email protected]

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Cisco IP Phone Basic User Guide

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Summary of Contents for M5

Page 1: ...M5 Support 1300 302 383 support m5networks com au Page 1 Cisco IP Phone Basic User Guide ...

Page 2: ...Basic Features 5 Placing a Call 5 Answering a Call 6 Ending a call 6 Setting up Greetings for Voice Mail 6 Accessing Voice Mail 8 3 Advanced Features 9 Placing a Call on Hold 9 Answering a Second Call 9 Making a Second Call 10 Transferring a Call TRNSFR 10 Call Forwarding 10 Do Not Disturb DND 11 Park PARK 11 Conference Call ConfAll 12 ...

Page 3: ...s on a phone are in use The Cisco 7941 has two LINE BUTTONS 4 whilst the Cisco 7961 has six This is the only difference between these two phones At the bottom of the DISPLAY 3 the SOFT KEY 2 functions are displayed These functions are context based and change depending on the state of the phone Examples of phone states are idle in call or completing a function The SOFT KEYS 2 give you simple acces...

Page 4: ... 9 and the SERVICES BUTTON 10 These buttons operate the more advanced functions of the phone and are covered in the Advanced Features section of this guide The Help Button The HELP BUTTON 8 is located at the bottom right of the DISPLAY 3 in the middle of the FUNCTION BUTTONS If a user is logged in this key will display the name of the logged in user and the contact number for M5 Networks Support w...

Page 5: ...de on how to dial Use 0 for an Outside Line Placing a Call A new call may be placed by one of two methods dialing on hook or dialing off hook To Dial Off hook Lift the handset and dial the number or Press the SPEAKER button and dial a number or Press the LINE button and dial a number or Press the HEADSET button and dial a number if headset attached To Dial Unhook Dial the number and lift the hands...

Page 6: ...ng up the handset or Press the ENDCALL soft key or Press the SPEAKER button if the call is on Speaker Setting up Greetings for Voice Mail By default your account is set to use a system voice mail greeting To change to a personalised greeting you will need to record a greeting and then select Personal as your greeting To Record a Personalised Greeting Press the SERVICES Button Use the SCROLL key to...

Page 7: ...d message using your recorded name you will need to record your name and then select Name as your greeting Press the SERVICES Button Use the SCROLL key to highlight SETTINGS Press the SELECT soft key Use the SCROLL key to highlight USER PREFERENCES Press the SELECT soft key Use the SCROLL key to highlight CHANGE GREETING Press the SELECT soft key Use the SCROLL key to highlight RECORD NAME Press t...

Page 8: ... outside your office DIAL your phone number Press when you hear your message Enter your password Press Email By default a copy of your voicemails will be emailed to you if this is not happening or you wish it not to happen please email support m5networks com au WebPortal For further information on accessing Voice Mail via WebPortal please see the M5 Networks WebPortal Guide Voice Mail Controls The...

Page 9: ...ill put your current call on hold and connect you to the new caller Press the IGNORE soft key This will send the new caller to your voice mail without interfering with your current call If you are currently transferring a call and a second call comes in the Soft Keys will allow you to complete this action before dealing with the second call To Reconnect with the First Call and put the second call ...

Page 10: ...ial tone DIAL the number to which you want to transfer the call To connect the call press the CONNECT soft key The transfer is complete When transferring a call you may wish to announce the call to the person about to receive the transfer Thus when the person receiving the transfer answers you can announce the call BEFORE pressing the CONNECT soft key If the called party is unavailable or you no l...

Page 11: ...nging and routes all your calls to your voice mail your call forward No Answer default Press the MORE DND soft keys To cancel re press the MORE DND soft keys Park PARK This feature puts the caller on HOLD but the call can be picked up from another phone Press the MORE soft key Press the PARK soft key The call will now be parked your handset will display the Line number and phone number of the call...

Page 12: ...line with caller 1 Press the MORE soft key Press the CONFALL soft key Press the ADD soft key Now dial the Extension or phone number zero to dial out for caller 2 Press JOIN to connect caller 2 to the conference While in a conference call press LIST to display parties in the call The person who initiated the conference call may end the call without ending the entire conference call ...

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