Quick
Installation
Guide
X-50
37
What
is
the
difference
between
Auto
Receptionist
(Attendant)
and
Voicemail?
The
Automated
Receptionist
(Attendant)
is
used
to
answer
and
route
callers,
based
on
their
Touch
Tone®
(DTMF)
Entries,
to
an
extension
or
group
of
extension.
Voicemail
is
a
module
within
the
Automated
Receptionist
that
plays
and
records
messages
for
an
individual
or
a
group
of
extension
users.
Automated
Receptionist
(Attendant)
The
Automated
Receptionist
can
be
used
to
answer
all
calls
or
it
can
be
used
only
when
the
call
goes
unanswered.
Your
greeting
may
differ
depending
on
how
you
are
using
the
Automated
Receptionist.
Answer
All
Calls
During
the
Day:
A
simple
greeting
that
you
may
use:
Thank
you
for
calling
“Your
Company”.
If
you
know
your
parties
extension,
please
dial
it
now,
or
press
5
for
the
company
directory.
When
using
Single
Digit
Dialing
Menus,
you
may
use
Thank
you
for
calling
“Your
Company”.
If
you
know
your
party’s
extension
you
may
dial
it
now.
For
Sales
press
1,
For
Support
press
2,
for
Accounting
press
3,
for
Repair
press
4.
For
all
other
inquires
dial
0.
Attendant
Backup:
A
simple
greeting
that
you
may
use:
Thank
you
for
calling
“Your
Company”.
We
currently
busy
assisting
other
clients
(customers).
If
you
know
your
party’s
extension
please
dial
it
now.
To
use
the
Dial
by
Name
directory
please
dial
5.
When
using
Single
Digit
Dialing
Menus,
you
may
use
Thank
you
for
calling
“Your
Company”.
If
you’ve
reached
this
message
it
is
because
we
are
busy
assisting
other
Clients
(Customers).
If
you
know
your
party’s
extension
you
may
dial
it
now.
For
Sales
press
1,
For
Support
press
2,
for
Accounting
press
3,
for
Repair
press
4.
For
all
other
inquires
dial
0.
The
Voicemail
Module
is
made
up
of
individual
mailboxes.
These
password
protected
mailboxes
are
used
to
play
personal
greetings
and
take
a
message.