30
Call Waiting
While on a call with the
X-2020
telephone you can be alerted to a second call. In the display, you will see the
second call, and have the ability to pick up the call or let it forward to voice mail. This feature will not work if
your telephone is busy forwarded.
Caller ID
The system is equipped to receive caller ID (requires a subscription) from the telephone line provider and will,
at default, pass the information to a ringing telephone (SIP or Analog) extension.
Class of Service
Each extension in the system is assigned one day and one night class of service, which determines the
extension’s dialing privileges. There are eight different classes of service which are de
fi
ned in the Call
Restriction Table. A Class of Service (COS) of seven has the most restriction whereas a COS of zero (0) has
no restrictions. (See Call Restriction and Call Routing)
Conference
The systems can conference, join together, multiple telephone (PSTN or SIP) lines or extensions, or a
combination of both, to the maximum of three connections so that multiple parties can speak together
simultaneously. The system also has one Conference Room, which allows up to 3 parties to conference
together by dialing the conference room code. (The default code is 300)
Day & Night Service Mode
The system can run in either day or night mode and can be programmed to automatically switch between day
and night mode.
Daylight Savings
The system supports manual or automatic synchronization of daylight savings. When set to automatic, and the
WAN port is connected to the Internet or your existing LAN, the system will automatically change from standard
to daylight savings time. When set to manual, the administrator will have to enter the update manually.
Default Setting
Using the “Restore Default” feature found in the Management area of programming will allow the administrator
to reset the system back to factory default. This will also reset some of the SIP telephone endpoint parameters
such as Line Keys, Call Forward Settings, Automated Answer, Phone Lock and Call Waiting. However, it may
not reset any system prompts that have been rerecorded.
Direct Inward Dial (DID)
Using the SIP trunks, the system can support up to 50 Direct Inward Dial (DID) numbers. These numbers
share with the connected (up to four) SIP Trunk positions. The system has a special DID ring table, which
allows the administrator to direct the incoming DID numbers to a speci
fi
c extension, automated attendant, UCD
group or voice mailbox.
Direct Inward System Access (DISA)
DISA allows an incoming caller to enter a code into the automated attendant to gain access to system
resources. At default this feature is disabled. Enabling this feature could cause unwanted long distance
charges, which are the sole responsibility of the owner of the system.
Direct Telephone Line Access
Each extension can program any programmable button to be a direct access button to a PSTN or SIP Trunk
telephone line. When the button is pressed they will have direct access to the telephone line.
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