26
Access Control - Browser
For security, the
X
-25
is password protected with a programmable port, making it more secure. There are
three different password levels; Administrator and Support, which both give you access to all aspects of pro-
gramming and user which allows you to view con
fi
guration settings and statistics but not modify parameters.
Notes:
Only one administrator can log into the
X
-25
at one time. Additional attempts to enter the system
will be Denied. The current administrator must logout or close their browser, without logging out,
and wait for the system to automatically log you out, which will take up to
fi
ve minutes.
Account Code
Also known as “Traveling Class of Service” - This allows authorized users to make calls on restricted
extensions. The systems recognizes the user after the codes is authenticated and brings their less restrictive
Class of Service to the new location. The user’s Class of Service remains active for 60 seconds after the
termination of the call before the system reinstates the original restricted Class of Service.
Agent (UCD) Logon/Logoff
Agents (extensions) may dial a code, which takes them out of all UCD groups. Once the agent logs off, they
will not receive any incoming UCD Calls. The agent needs to log back in to rejoin all UCD groups.
Alarm
Each
X-2020
connected to the
X
-25
system can be set to use up to three alarms, which can be programmed
to play one time or set to always. The user can select between 11 (0 - 10) different ring tones. After the alarm is
reached, it will play the programmed ring tone. In addition, it can be programmed to repeat up to 10 times, at a
timed interval of 1 - 5 minutes.
Alternate Attendant
A second extension may be programmed as the Alternate Attendant. The Alternate answering position serves
as a backup position to the primary attendant. Telephone line ringing will forward to the alternate answering
position after the preprogrammed ring alternate position time expires.
Announcement Only Mailbox
Any physical or virtual voice mailbox can be programmed to be an announcement only mailbox. An
announcement only mailbox may be used to make common announcements such as business hours,
directions, mass schedules for a Church, etc. These mailboxes can be accessed from the automated attendant
or the attendant can transfer a call directly to the announcement. After the announcement is played the call is
disconnected.
Answer Position
Each of the four analog (PSTN) telephone lines and/or SIP Trunk telephone lines can be programmed to ring
at the operator, auto attendant, extensions or UCD (hunt) group for both day and night. When set to operator
- callers will ring the extension that is programmed as the operator in the system. When set to auto attendant
- callers will ring one of the four auto attendant ports and be answered with the appropriate day, lunch, night,
holiday or temporary outgoing message. When set to extension - calls will ring only the entered extension.
When set to Uniformed Call Distribution (UCD) Group - all members of the group (up to 16 members can be
entered into each group) will ring.
Automated Attendant (Receptionist)
The system comes standard with an integrated four port Automated Attendant (Receptionist) which can
perform up to four simultaneous task. All telephone lines, extensions and virtual mailboxes share these four
ports. When the answer position, for a telephone line, is set to “Automated Attendant” the call is immediately
answered and played the default or your customized main outgoing message (greeting).
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