43
Call Forward
There are four different types of call forwarding; Always (direct), Busy, No Answer and DND, each call can be
forwarding to an internal extension physical or virtual, voicemail, UCD, or to an external telephone number
such as a cellular telephone. This allows the user to customize how calls to their extension will forward. In
addition, intercom and telephone line calls can be programmed to go to the same or different locations.
Operation:
These are two programming procedures. One for Internal and one for external. These can also be programmed
using a standard Internet Web Browser.
Call Forward - Internal
Dial the following to forward calls to internal locations - * + CFW + t + DDD
CFW =
21 = Always (Direct) Forward
22 = Busy Call Forward
23 = No Answer Call Forward - This entry adds a “T” at the end (* + CFW + t + DDD + T
24 = Do Not Disturb
• t
=
•
0 = For Intercom
•
1 = For outside Lines
•
2 = For both intercom and outside lines
• DDD
=
•
Extension, physical or Virtual
• Automated
Attendant
• UCD
Group
• T
=
•
Wait time (0 to 60 seconds)
Examples:
* 21 2 450 = Direct forward to voicemail,
* 22 2 124 = Busy call forward to Extension 124
To Cancel the forwarding dial ** + CFW
Examples:
** 21 Cancel Direct Forward
**22 Cancel Busy Forward
Forwarding can be done using the Web Browser - click on the “Phone” page and locate “Call Forwarding.
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