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10-8  Troubleshooting

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6.

Check the paper cassette area for a jam. If found, use the
following procedure to remove the jam.

a.

Remove the cassette currently selected.

b.

If you find a jam, remove the media (fig. 10.5) from the
cassette slot. If you use two cassettes and cannot remove
a jam from the lower cassette slot, remove it through the
upper cassette slot.

Fig. 10.5  Remove Media from the Cassette Area

7.

Close the front cover; then, open the fuser cover and check that
area for a jam. If found, remove the jam by pulling the media
out in the direction of the arrow in figure 10.6.

FORM

FEED

ON LINE

RESET

TEST

ENTER

TRA

Y

SELECT

Innovations In Output

MENU

Fig. 10.6  Remove Media from the Fuser Cover Area

Содержание Accel-a-Writer 8200

Страница 1: ...eventing Jams Clearing Jams Status Messages Printer Status Messages Printer Error Messages Preliminary Troubleshooting The General Checkup Macintosh Environment Checkup PC Environment Checkup Miscella...

Страница 2: ...10 2 Troubleshootingbb____________________________________ Notes...

Страница 3: ...final section provides specifics on XANT Technical Support and how to place a service call Jams This section covers preventing and clearing media jams Preventing Jams Many jams are the result of using...

Страница 4: ...ks on the cassette or tray Always load the cassette media print side up and the fold down paper tray media print side down Make sure the paper stop on the output tray is adjusted for the size media in...

Страница 5: ...p Roller Requires Installation of Optional Paper Feeder Upper Cassette Pick up Roller Fuser Unit Area Fold Down Tray Pick up Roller Fuser Cover Fig 10 1 The Paper Path To fix media jams 1 Open the fol...

Страница 6: ...EST ENTER MENU TRAY SELECT Fig 10 2 Remove Media from the Roller Area 4 Check the fuser unit area for a jam If found use the following procedure to remove the media a If any part of the media comes ou...

Страница 7: ...ly appears toward the outside of the printer pull the media in the opposite direction of the arrow in figure 10 3 5 Check the output tray for a jam If found pull the media out from the output tray fig...

Страница 8: ...lot If you use two cassettes and cannot remove a jam from the lower cassette slot remove it through the upper cassette slot Fig 10 5 Remove Media from the Cassette Area 7 Close the front cover then op...

Страница 9: ...tatus or service messages Printer Status Messages The following messages alert you to the general status of your printer or to situations which you can solve easily without a long troubleshooting proc...

Страница 10: ...e the same size media is in both cassettes when chaining PRINTER OPEN The printer is not closed completely Make sure the front cover and output tray are closed completely PROCESSING The printer is pro...

Страница 11: ...Service Messages You may see one of the following messages occasionally which indicates a mechanical issue requiring a service call Be sure to make a note of the message before calling SERVICE A The...

Страница 12: ...nment Checkup In a Macintosh environment if you experience printing problems other than quality ones the following quick checkup may provide an easy fast solution Make sure all LocalTalk cabling and t...

Страница 13: ...changing those respective settings Try sending an end of job marker using the XANT Utilities D PS file If the previous job lacked this marker the printer expects more data and will not print until it...

Страница 14: ...that the source cassette or tray is selected and it has media loaded If you use a cassette make sure it is seated firmly in the printer Remove the paper cassette from the printer If there is no front...

Страница 15: ...sible Solutions If you try to print legal size documents from the fold down tray you have to select legal paper size and manual feed within your application If you have a legal tray installed you have...

Страница 16: ...set to AIS put the printer in PostScript mode and send the PostScript document again Send a copy of the file that is giving you trouble to XANT s Technical Support with a brief description of the prob...

Страница 17: ...l LocalTalk cables and boxes See Connecting in a Macintosh Environment in chapter 2 for details If you have an Ethernet setup make sure all Ethernet cabling is connected correctly See your network doc...

Страница 18: ...Media Handling section of chapter 6 Install a new toner cartridge See Handling and Replacing the Toner Cartridge in chapter 6 for details Scanned images are dark and the details are lost Possible Sol...

Страница 19: ...toner can settle during storage See Handling and Replacing the Toner Cartridge in chapter 6 for details Adjust the toner density to a lighter setting See Adjusting the Density Dial in chapter 6 for d...

Страница 20: ...e Toner Cartridge in chapter 6 for details Replace the media with new media making sure it meets all the requirements in the Media Handling section of chapter 6 Marks on the page occur in the same hor...

Страница 21: ...pter 6 for details Replace the media with new media making sure it meets all the requirements in the Media Handling section of chapter 6 Under Windows character spacing is altered changing pagination...

Страница 22: ...ion available when you call it helps our technicians serve you more quickly You also have a choice of phone fax or bulletin board support XANT Phone Support Before you call for support be sure to gath...

Страница 23: ...r appropriate number XANT Bulletin Board Support XANT provides a 24 hour technical service bulletin board The board number is 334 342 4746 The setup is 8 data bits no parity and one stop bit with baud...

Страница 24: ...10 24 Troubleshootingbb____________________________________...

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