10-16 Troubleshooting
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When I send a file to be printed, page after page of text prints
and the type looks like a program listing.
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Possible Solutions:
•
Make sure the printer and application settings are
the same. If you are printing a PostScript
document, the printer needs to be in PostScript or
AIS mode. If you are printing a PCL 5 document,
the printer needs to be in PCL5 or AIS mode. If
you are printing an HP-GL document, the printer
needs to be in HP–GL mode.
•
If the file is a PostScript file and the printer is set
to AIS put the printer in PostScript mode and send
the PostScript document again.
•
Send a copy of the file that is giving you trouble to
XANTÉ’s Technical Support with a brief
description of the problems. See “Calling for
Technical Support” later in this chapter for details.
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When downloading a font or PostScript file using System 7, the
Macintosh displays the message, “Looking for LaserWriter...”
and then “Cannot find printer on chooser.”
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Possible Solutions:
•
Open the System Folder and view by icon.
•
Open the Extensions folder and view by icon.
•
Drag the LaserWriter driver out of the Extensions
folder and into the System Folder.
•
Remove any LaserPrep files from the System and
Extensions folders.
•
Turn both your Macintosh and printer off and then
back on again.
