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Appendices

C. Customer Service

Customer Service hours are from 8:00 AM to 5:00 PM, PST, Monday through

Friday. When calling, please be prepared to give the name and make of the

unit, its serial number and a description of its symptoms. If the unit should

need to be returned for factory repair it must be accompanied by a Return

Authorization number from Customer Service.

WTI Customer Service

5 Sterling

Irvine, California 92618

Local Phone: (949) 586-9950

Toll Free Service Line: 1-888-280-7227

Service Fax: (949) 457-8138

Email: [email protected]

Содержание APS-16M

Страница 1: ...WTI Part No 13511 Rev B APS 8M APS 16M AsynchronousPortSwitches withInternalModem Firmware Version 4 x Models Covered APS 8M APS 8M DC APS 16M APS 16M DC User s Guide...

Страница 2: ......

Страница 3: ...ure there is no overloading of supply circuits that could have an effect on overcurrent protection and supply wiring 2 When installing 48 VDC rated equipment it must be installed only per the followin...

Страница 4: ...nternal components must be serviced by authorized personnel only Shock Hazard Do Not Enter Disconnect Power If any of the following events are noted immediately disconnect the unit from the outlet and...

Страница 5: ...The Password Directory 5 5 5 4 2 The Dial Back Function 5 8 5 5 Port Con guration 5 10 5 5 1 Con guration Conventions 5 10 5 5 2 Port Modes 5 11 5 5 3 RS232 Port Con guration Menus 5 12 5 5 4 The Inva...

Страница 6: ...rument Front Panel Model APS 16M 2 1 2 3 Instrument Back Panel Model APS 8M 2 2 2 4 Instrument Back Panel Model APS 16M 2 2 3 1 The Port Status Screen Model APS 8M Shown 3 3 4 1 Terminal Block Assembl...

Страница 7: ...PS 16M is simple A menu system is used to select communications parameters and enable or disable options The APS 8M and APS 16M can easily adapt to the requirements of almost any data communications a...

Страница 8: ...its will be con gured with identical or similar parameters APS 8M and APS 16M Units This User s Guide discusses both the APS 8M and APS 16M Throughout this User s Guide both units are referred to as A...

Страница 9: ...the CLEAR button and then release the SET button Notes During initialization all port LEDs will ash ON for approximately one half second During initialization all command selected parameters will be c...

Страница 10: ...dem Port Line Port For connection to your phone line For information regarding modem con guration please refer to Section 6 RS232 PORTS For connection to RS232 console ports on user devices The APS 8M...

Страница 11: ...16M back panel and then connect the unit to an appropriate power source Set the Master Power Switch on the APS 8 16M back panel to the ON position 3 1 2 Connect your Telco Line to the APS 8 16M Connec...

Страница 12: ...d Notes If a password that permits access to Supervisor Mode has been previously de ned a prompt will be displayed Key in a Supervisor Level password and press Enter If a Supervisor Level password has...

Страница 13: ...type C 2 3 Enter ii While Ports 2 and 3 are connected Port 1 will still recognize APS commands Type S Enter to display the Port Status Screen The STATUS column should now list Ports 2 and 3 as connec...

Страница 14: ...ode At the APS command prompt type X and press Enter The APS 8 16M will exit command mode This completes the Quick Start Guide for the APS 8 16M Prior to placing the unit into operation please proceed...

Страница 15: ...then connect the power cable to an appropriate grounded outlet The APS features a self adjusting power supply that automatically adapts to power supplies between 100 and 240 VAC Press the Power Switch...

Страница 16: ...o a standard serial port on a PC The APS 8M includes seven serial RS232 ports and the APS 16M includes sixteen serial RS232 ports For a detailed description of the RS232 Port interface please refer to...

Страница 17: ...ult APS 8 16M parameters 9600 bps 8 Data Bits 1 Stop Bit No Parity RTS CTS hardware handshaking 2 Access command mode a Local Access To access command mode from a local PC that is connected to the APS...

Страница 18: ...lished by either granting or denying each password s access to Supervisor Mode and specifying permitted ports via the Password Directory Passwords that have been granted access to Supervisor Mode are...

Страница 19: ...etely deny a port s access to Supervisor Mode even with a Supervisor Password the Port Parameters menus P can be used to disable the Supervisor Mode at any RS232 Port except for ports 1 and 2 the Syst...

Страница 20: ...s Sets the number of times that the APS 8 16M will attempt to call the dial back number when the Dial Back feature is properly con gured and enabled For more information on the Dial Back feature pleas...

Страница 21: ...mode and then type F and press Enter to display the System Parameters Menu At the System Parameters Menu type 5 and press Enter to display the Edit Password Directory menu Figure 5 2 The Edit Passwor...

Страница 22: ...s enabled and the unit is contacted via modem For more information on the Dial Back Mode please refer to Section 5 4 2 4 Dial Back Mode Enables Disables the Dial Back Mode for this password For more i...

Страница 23: ...er then follow the instructions in the resulting submenu b From Search To search for a speci c password type 3 press Enter then follow the instructions in the resulting submenu 2 Edit Password After n...

Страница 24: ...When this function is properly con gured callers will not be granted immediate access to command mode upon entering a valid password instead the unit will disconnect and dial a user de ned number befo...

Страница 25: ...must save each password before leaving the menu Dial Back Example Assume that the unit is con gured as follows System Parameters Menu Item 2 Password on Dial Back On Item 3 Dial Back Attempts 3 Item...

Страница 26: ...ears press Space and then press Enter When de ning the Port Name do not use the forward slash character double quotes the asterisk character or blank spaces Port Names cannot begin with a number Refer...

Страница 27: ...ee Section 8 1 1 The Passive Mode is not available to Ports 1 and 2 or the Internal Modem Port The Internal Modem Port is Port 8 on the APS 8M and Port 17 on the APS 16M Buffer Mode Allows collection...

Страница 28: ...t to be con gured and press Enter For example to con gure Port 1 type P 1 Enter The Port Con guration menu will appear as shown in Figure 5 5 a If the P Command is entered without the port number e g...

Страница 29: ...he operation mode for this port Default Ports 1 through 7 Any to Any Mode Port 8 Modem Mode Notes Ports 1 and 2 cannot be con gured as Passive Mode or Buffer Mode ports The Internal Modem Port is alwa...

Страница 30: ...When communicating with the APS 8 16M via modem communication parameters will not be changed until you exit from command mode and discontinue the modem connection to the unit For a list of basic AT co...

Страница 31: ...onnect command This prompt offers the option to either disable the Sequence Disconnect or select a one character format or a three character format Default One Character Note the following When a Resi...

Страница 32: ...11 Response Type Selects the type of messages that this port will send in response to commands The user can select Verbose English Text Terse Numeric Abbreviation or Quiet Mode No Response Default Ver...

Страница 33: ...cess Lockout feature can be individually enabled disabled at each port The Invalid Access Lockout Feature is con gured and enabled using the Port Parameters Menu for the desired port When Invalid Acce...

Страница 34: ...ed to set Ports 1 and 2 to Passive Mode or Buffer Mode Port Mode Item 6 The CP command cannot be used to disable the Supervisor Mode at Ports 1 and 2 Supervisor Mode Item 7 The CP command cannot be us...

Страница 35: ...t again type dash and press Enter the menu will be reset 5 Exit Without Copy To exit from the Copy Parameters menu without copying selected parameters to all RS232 ports type X and then press Enter Th...

Страница 36: ...5 20 APS 8M APS 16M Asynchronous Port Switches User s Guide...

Страница 37: ...r Mode then you will only be able to connect to the Internal Modem Port if your password allows access to that port Passwords that permit Supervisor Mode will always allow access to all ports To acces...

Страница 38: ...sterisk Command Function Options Zn Reset Modem Resets modem parameters to default values Z0 Reset modem to pro le saved by the last W command Z1 Same as Z0 Ds Dials telephone number s Where s may be...

Страница 39: ...be loaded instead of the factory defaults at power on or when the ATZ command is invoked W1 Clears user default settings from non volatile memory and causes the factory defaults to be loaded at power...

Страница 40: ...or ERROR I3 Display default speed and controller rmware version I4 Display rmware version for data pump e g 94 I5 Display the board ID software version hardware version and country ID I9 Display the c...

Страница 41: ...t permit Supervisor Mode note that the resulting screen will appear slightly different depending upon the Supervisor Mode access rights of the port and password that invoked the S command When the S c...

Страница 42: ...M port connected to this port Mode The user selected Port Mode This column will read Any Any to Any Modem Passive or Buffer depending on the con guration selected for the port Buffer Count Lists the a...

Страница 43: ...e for each port Mode The user selected Port Mode This column will read Any Any to Any Modem Passive or Buffer depending on the con guration selected for each port BUF Lists the amount of data in bytes...

Страница 44: ...n Figure 7 4 lists currently de ned parameters for each of the APS 8 16M passwords Note that the Password Directory screen will not display actual passwords and instead will only indicate whether or n...

Страница 45: ...whether or not the Dial Back Function is enabled This column will read On if the Dial Back function has been enabled for the corresponding password SA Supervisor Access Indicates whether or not the pa...

Страница 46: ...7 6 APS 8M APS 16M Asynchronous Port Switches User s Guide...

Страница 47: ...1 1 Connecting Ports Two different types of connections can be made between APS 8 16M ports Resident Connections and Third Party Connections Resident Connections Your resident port issues a C command...

Страница 48: ...orts Example To connect Port 5 to Port 6 access command mode using a password and port that permit Supervisor Mode and then invoke the following command C 5 6 Enter When the C command speci es the por...

Страница 49: ...xample if the Logoff Character is then the three character disconnect sequence would be Enter Enter c If the default Resident Disconnect Sequence is not compatible with your application both the comma...

Страница 50: ...ll automatically exit command mode when its de ned timeout value elapses 8 1 2 Defining Hunt Groups A Hunt Group creates a situation where the APS 8 16M will scan a group of ports and connect to the r...

Страница 51: ...ed as C S Enter providing no other port names begin with the letter S Hunt Group port names must be unique Otherwise ports with similar names will also be included in the Hunt Group Hunt Group Example...

Страница 52: ...s the Passive Mode is not available to Ports 1 and 2 SetUp Ports The Internal Modem Port cannot be con gured as a Passive Mode Port On the APS 8M Port 8 is the Internal Modem Port and on the APS 16M P...

Страница 53: ...ill display a prompt that offers four options Next Screen To scroll through data one screen at a time press the Space bar Each time the space bar is pressed the next full screen of data will be sent S...

Страница 54: ...able to all RS232 ports In addition to allowing con guration of the internal modem the Modem Mode also simpli es the process of connecting an external modem to the RS232 Ports Note The Internal Modem...

Страница 55: ...s can use both the unit s internal modem and external modem s installed at another RS232 port providing that the port password allows access to the desired modem port To call out invoke the C command...

Страница 56: ...8 10 APS 8M APS 16M Asynchronous Port Switches User s Guide...

Страница 57: ...M command mode If the password prompt is displayed enter a password that permits access to Supervisor Mode 2 When the APS command prompt appears type U and press Enter The APS 8 16M will prompt you to...

Страница 58: ...directory path 4 Your communications program will send the speci ed ASCII text le to the APS 8 16M When the communications program is nished with the upload make certain to terminate the Upload mode N...

Страница 59: ...yed key a password that permits Supervisor Mode The Upgrade Firmware feature is only available in Supervisor Mode 3 When the APS 8 16M command prompt appears type UF and then press Enter The APS 8 16M...

Страница 60: ...t attempt to reconnect to the APS 8 16M until the RDY indicator blinks to indicate the process is complete Note Do not turn off power to the APS 8 16M unit while the upgrade is in process b Abort To a...

Страница 61: ...S Suppress Sure Prompt When the D Disconnect Port E Erase Buffer or I Default and Test Unit commands are invoked the Y option can be included in the command line to override the Are you Sure y n promp...

Страница 62: ...nds can also select the Quiet Mode When the Quiet Mode is selected the port will not send messages in response to commands The table below summarizes the various response messages for both the Terse a...

Страница 63: ...er X Erase Buffer E Y x x Enter E Y Enter X Default Test I Y Enter X Save Parameters U Enter X Upgrade Firmware UF Enter X Supervisor Mode displays parameters for all ports Non Supervisor Mode only di...

Страница 64: ...Mode Format Enter Press Enter twice if other characters have already been typed Response The Port Status Screen will be displayed followed by the command prompt X Resident Disconnect Sequence The Resi...

Страница 65: ...by the password entered at log in Passwords and ports that permit Supervisor Mode can connect to any free APS 8 16M port Availability Supervisor Mode Non Supervisor Mode Format C x x Enter Where x is...

Страница 66: ...erse 5 if Y unit will respond with 3 Example To disconnect Port 2 from Port 3 without the Sure prompt access command mode using a port and password that permit Supervisor Mode and type one of the foll...

Страница 67: ...e Supervisor Mode Help Screen differs from the Non Supervisor Mode Help Screen I Default and Test Tests internal memory and initializes the unit with the default parameters speci ed by the SetUp Switc...

Страница 68: ...orts If the Supervisor Mode is not active then the S command will only display status information for the ports that are speci cally allowed by the password entered at log in For more information on t...

Страница 69: ...he options to retain existing APS 8 16M parameters default parameters or abort the upgrade procedure UL Unlock All Ports Unlocks all ports that have been deactivated by the Invalid Access Lockout Func...

Страница 70: ...tion 7 3 Availability Supervisor Mode Non Supervisor Mode Format W x Enter Where x is the Port number or name If the x argument is omitted parameters for your resident port will be displayed Response...

Страница 71: ...odem Mode DTR output is held high active 2 When not connected a If the port is set for Modem Mode upon disconnect DTR output is pulsed for 0 5 seconds and then held high b If the port is not set for M...

Страница 72: ...S CTS Both or None Timeout No activity timeout disconnects port 1 5 10 15 30 seconds 1 5 15 30 90 minutes Memory Stores Parameters and captured data Non volatile 32K SRAM buffer memory per port Break...

Страница 73: ...ke of the unit its serial number and a description of its symptoms If the unit should need to be returned for factory repair it must be accompanied by a Return Authorization number from Customer Servi...

Страница 74: ...nd descriptions contained herein are the property of Western Telematic Inc Such information and descriptions may not be copied disseminated or distributed without the express written consent of Wester...

Страница 75: ...and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company A plug and jack used to connect this equipment to the premises wiring and...

Страница 76: ...product to con rm compliance with the following European Community Directives Council Directive 89 336 EEC of 3 May 1989 on the approximation of the laws of Member States relating to electromagnetic...

Страница 77: ...Parameters Reset 2 1 Delete Password Directory 5 8 Diagnostics Screen 7 2 Dial Back Attempts 5 4 Dial Back Delay 5 4 Dial Back Function 5 8 to 5 9 Dial Back Mode 5 6 Dial Back Number 5 6 Disconnecting...

Страница 78: ...Resident Connections 8 1 Third Party Connections 8 1 Port Diagnostics 11 8 Port Diagnostic Screen 7 2 Port Disconnection 8 2 to 8 3 Port Interface Apx 1 Port Mode 5 13 Port Modes 5 11 Any to Any Mode...

Страница 79: ...Third Party Disconnect 8 3 11 6 Three Character Disconnect 5 15 8 3 Timeout 8 4 Timeout Disconnect 5 16 U Unlocking Ports 5 17 Unlock Ports 11 9 Upgrade Firmware 11 9 Upgrading Firmware 10 1 to 10 2...

Страница 80: ...Index 4 APS 8M APS 16M Asynchronous Port Switches User s Guide...

Страница 81: ......

Страница 82: ...5 Sterling Irvine California 92618 949 586 9950 Toll Free 1 800 854 7226 Fax 949 583 9514 http www wti com...

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