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WORKSWELL WIRIS 2, Руководство пользователя

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17. TROUBLESHOOT

17

Troubleshoot

17.1 Turning ON

When the ON/OFF bu on is pressed in order to start the WIRIS and nothing happens, please check you power
supply. A stable power supply is essen al for correct WIRIS behavior.

17.2 Safe mode

When the camera internal firmware does not terminate regularly three mes in a row, the WIRIS boots into the
Safe mode. In this case, please contact the Workswell support center [email protected] and report the
issue.

Figure 17.1 – Safe mode.

In the Safe mode, you can choose several op ons:

Reboot and con nue with standard applica on

• Choose this op on when first observing the safe mode.

Copy log files to connected flash drive

• Choose this op on to copy log files for faster solving of the issue.

• Please, send these log files to Workswell support center with informa on about the issue.

Restore to Factory defaults

E-mail and Web

[email protected]
www.workswell.eu

Mobile:

+420 725 877 063

ID:

Reg. No.: 29048575
VAT No.: CZ29048575

Headquarters

Libocka 653/51b
Prague, Czech Republic

Revision 1.0 EN, 24

th

Jan, 2017

All pictures are only for illustra on.
Real values may vary.

53

Содержание WIRIS 2

Страница 1: ...WORKSWELL WIRIS 2 USER MANUAL FW Version 2 0 0 Release date 24th January 2017 Revision 1 0 EN ...

Страница 2: ...e system to a wireless video link or display 10 6 3 Connec ng the system to a standard RC receiver 10 6 4 USB 2 0 Keyboard 11 6 5 Connec ng the power supply 11 6 6 Turning the system OFF 12 6 7 Focusing the infrared camera 13 6 8 Moun ng the system 14 6 9 GPS 15 7 Digital IO Ports 17 7 1 General Descrip on 17 7 2 Hardware compa bility 17 7 3 Digital Inputs 18 7 3 1 PWM mode 18 7 3 2 Trigger mode 1...

Страница 3: ...rePlayer 49 13 1 General Descrip on 49 14 Environment Condi ons 50 14 1 Environment Condi ons 50 15 Infrared camera behaviour 51 15 1 Infrared camera warm up 51 15 2 Non uniformity correc on 51 16 Maintanance 52 16 1 Cleaning the WIRIS head and cables 52 16 2 Cleaning the infrared lens 52 17 Troubleshoot 53 17 1 Turning ON 53 17 2 Safe mode 53 17 3 Black screen 54 17 4 Remote control 54 17 5 Syste...

Страница 4: ...dard FPV monitor monitor not included Workswell WIRIS is designed in order to allow controlling all its func ons during a flight The system has eight digital inputs which are fully compa ble with standard RC receivers Two inputs serve as naviga on bu ons in the menu the rest are shortcuts for the selected func ons image capturing video recording pale e switching zoom and many others The system supp...

Страница 5: ...nspec on it proves to be defec ve in material or workmanship and provided that it is returned to Workswell within the said twelve month period Nobody but Workswell s r o is allowed to open or modify such product Workswell s r o has no other obliga on or liability for defects than those set forth above No other warranty is expressed or implied Workswell s r o shall not be liable for any direct indi...

Страница 6: ...er Manual contact your dealer search Workswell s r o website at www drone thermal camera com send an email to support workswell eu E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653 51b Prague Czech Republic Revision 1 0 EN 24th Jan 2017 All pictures are only for illustra on Real values may vary 5 ...

Страница 7: ... is not such answer please send an email on support workswell eu 3 3 Updates The primary aim of Workswell s r o company is to supply their products in a way to meet the current needs of its users and at the same me to remove all the weaknesses that were found in their use as soon as possible For this reason Workswell s r o regularly releases updates for all their products 3 4 Firmware Firmware is ...

Страница 8: ...ame power source as drone s motors Do not plug any power to the GPS Mavlink power pin Do not use the Workswell WIRIS system in temperatures higher than 50 C 122 F High temperatures can cause damage to the camera Do not use the Workswell WIRIS system in temperatures lower than 15 C 5 F Low temperatures can cause damage to the camera Do not apply solvents or equivalent liquids to the cameras the cab...

Страница 9: ...ty 400 C 1500 C temperature range possibility TIFF image format E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653 51b Prague Czech Republic Revision 1 0 EN 24th Jan 2017 All pictures are only for illustra on Real values may vary 8 ...

Страница 10: ... or der to control the main func ons System can be controlled also via USB2 0 keyboard 3 Connect the power supply using power supply cable in cluded Red wire is 6 to 36 VDC black wire is GND 4 Press the on off bu on The system will start in about 15 seconds E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653 51b P...

Страница 11: ... standard servo male connectors These inputs allow user to control the system remotely during the flight The first two digital inputs serve as a naviga on bu ons in the menu These two inputs are necessary for con trolling the whole system The rest five digital inputs are customizable and can be used as a shortcut to selected func ons of the system such as zoom video recording image capturing etc It i...

Страница 12: ... Func on Up Up Down Down Enter OK Menu Escape Cancel F4 System shut down F5 Mode switching F6 Image capturing F7 Video recording F8 Calibra on 6 5 Connec ng the power supply The Workswell WIRIS system can be powered through a 6 36 VDC connector on the back panel The back panel DC connector is compa ble with a 5 5 mm OD outer diameter and 2 5 mm ID inner diameter plug where the E mail and Web suppo...

Страница 13: ...er releasing the bu on the system will turn off in about 10 seconds Do not unplug the power supply during that me it may cause the data losses Once the white LED of the on off bu on turns off the system is successfully off and the power supply can be unplugged If you hold the on off bu on longer than 10 seconds the on off bu on will start blinking with the period of half a second which signalizes the on...

Страница 14: ...get on the edge of the focus range Trying to rotate the lens more may cause the lens to fall out In order to focus on long distance or infinity gently rotate the lens clockwise During this movement the lens retracts to the camera body If the lens can rotate too hard you probably get on the edge of the focus range Trying to rotate the lens more may cause the lens to damage Infinity focus is recommend...

Страница 15: ... or top side or by M3 threads four mes mes on bo om or top side 69mm 135mm 77mm 69mm E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653 51b Prague Czech Republic Revision 1 0 EN 24th Jan 2017 All pictures are only for illustra on Real values may vary 14 ...

Страница 16: ...t h ps pixhawk ethz ch mavlink GPS_RAW_INT Do not plug any power to the GPS MAVLink Plus power output pin You can turn ON or OFF the power of the MAVLink power output pin in the 9 6 5 Communica on Interface Maximum current which can be drained from the MAVLink Power pin is 300mA MAVLink GPS connected to the MAVLink connector is indicated by the MAVLink icon in the Status bar Figure 6 7 MAVLink ico...

Страница 17: ...o ac vate this op on as plugin CAN GPS connected to the CAN connector is indicated by the CAN icon in the Status bar Figure 6 10 CAN icon in the Status bar E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653 51b Prague Czech Republic Revision 1 0 EN 24th Jan 2017 All pictures are only for illustra on Real values ...

Страница 18: ...ubsec on 7 3 1 PWM mode The rest 5 digital IO ports are fully customizable by user These inputs can work in PWM mode or in trigger mode see sec on 7 3 2 Trigger mode User can select the mode Input PWM Input Trigger or Output as well as its func on via the system menu 7 2 Hardware compa bility Each digital IO port consists of 3 pins These 3 pins are ground GND power supply and control signal S The ...

Страница 19: ...gth 1 75 ms STATE 3 for pulse length 1 75 ms Propor onal element joys ck poten ometer LEVEL is current pulse length Allows user to control some func ons propor onally Instead of 7 standard digital PWM inputs you can use the SBUS input port In case that your RC controller is equipped with the SBUS func on you can use this op on to control the system with only one cable All of the func ons and PWM m...

Страница 20: ...e first two IO ports are reserved for controlling the system There are several func ons available such as indica on of the captured image or calibra on which you can select in the advanced menu The default OFF state of each digital output is 0V When the selected func on is performed i e image is cap tured 5V is set to the digital output for the me of 100ms A er that 0V is set again Figure 7 4 Outpu...

Страница 21: ...llowing parts MAIN CAMERA WINDOW live stream from the selected camera CAMERA PREVIEW WINDOW addi onal live stream camera window TEMPERATURES WINDOW temperature informa on STATUS BAR system informa on E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653 51b Prague Czech Republic Revision 1 0 EN 24th Jan 2017 All pi...

Страница 22: ...ectrum camera during the flight Figure 8 3 Camera preview window CAMERA PREVIEW WINDOW is addi onal live stream camera window This window shows live stream from the camera that is not set as a main camera shown in MAIN CAMERA WINDOW In case of infrared camera the E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653...

Страница 23: ...ws the maximum temperature in the scene the minimum temperature in the scene and also the temperature of center spot In addi on the maximum minimum temperature in several last seconds is shown Figure 8 5 Status bar E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653 51b Prague Czech Republic Revision 1 0 EN 24th ...

Страница 24: ...forma on when GPS connected temperature range number of captured images and minutes of recorded video and remaining free disc space E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653 51b Prague Czech Republic Revision 1 0 EN 24th Jan 2017 All pictures are only for illustra on Real values may vary 23 ...

Страница 25: ...Main menu The SYSTEM MENU is divided into 5 categories RANGE Automa c or manual temperature range temperature limits ISOTHERMS Isotherm mode isotherm limits FUNCTIONS Capture record switch mode zoom min max center cross PALETTE 18 different color pale es ADVANCED Measurement Display Save Images Isotherms Communica on Interface Memory System Plugins and Info E mail and Web support workswell eu www w...

Страница 26: ...c temperature range AUTOMATIC temperature range sets the color pale e with regards to minimum and maximum temperature mea sured in the scene Automa c range is indicated by the A le er shown above the temperature legend Figure 9 2 Range se ngs AUTOMATIC Changes are shown in real me The changes can be confirmed by selec ng OK or canceled by selec ng Cancel MANUAL temperature range distributes the col...

Страница 27: ... some of the values are saturated This is indicated by the red maximum sign and or by the blue minimum sign in the temperature legend Figure 9 4 Range se ngs saturated values E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653 51b Prague Czech Republic Revision 1 0 EN 24th Jan 2017 All pictures are only for illus...

Страница 28: ...of these modes is selected Note When isotherms are turned on the color pale e is changed to grayscale pale e by default In order to keep the color pale e that was set by user op on in Advanced menu is available Below is the descrip on for each isotherms mode ABOVE mode marks all the areas that have higher temperature than ABOVE LIMIT set by user Figure 9 5 Isotherms se ngs ABOVE BELOW mode marks a...

Страница 29: ...ms se ngs BETWEEN ABOVE BELOW mode marks all the areas that have higher temperature than ABOVE LIMIT or lower temperature than BELOW LIMIT E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653 51b Prague Czech Republic Revision 1 0 EN 24th Jan 2017 All pictures are only for illustra on Real values may vary 28 ...

Страница 30: ...e isotherm above limit is set higher than the temperature maximum or the isotherm below limit is set lower than the temperature minimum it is indicated by the red or blue signs in the temperature legend Figure 9 9 Isotherm se ngs limits exceed temperature range E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653 ...

Страница 31: ...CAPTURE Captures set of images that were specified in ADVANCED menu RECORD Starts and stops recording of radiometric video ZOOM Applies zoom to camera in MAIN CAMERA WINDOW CHANGE MODE Switches camera in MAIN CAMERA WINDOW CROSS MAX CROSS MIN CROSS CENTER Displays max min or center cross in infrared camera image DISPLAY TEMP Displays temperatures of the crosses E mail and Web support workswell eu w...

Страница 32: ...ied on the infrared image Figure 9 11 Pale e se ngs E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653 51b Prague Czech Republic Revision 1 0 EN 24th Jan 2017 All pictures are only for illustra on Real values may vary 31 ...

Страница 33: ...ra on Hold me GPS info SAVE IMAGES Radiometric JPEG Radiometric TIFF Non radiometric JPEG Digital camera JPEG Periodic capture ISOTHERMS Pale e Above Below and Between isotherm color Isotherm intensity COMMUNICATION INTERFACE Digital IO Port 1 7 behavior MAVLink power MEMORY Erase memory Internal memory Copy log files SYSTEM Current me and date Erase memory Default se ngs Reboot PLUGINS CWSI Mul Ma...

Страница 34: ...mul ple lenses DEFAULT Sets default measurement parameters 9 6 2 Display DISPLAY category contains se ngs of what should be displayed on the screen It allows user to choose temper ature units set the period of infrared camera calibra on and choose which GPS informa on will be available in status bar Also four different resolu ons and five languages can be set The na ve resolu on of the WIRIS is 1024...

Страница 35: ...PLAY MENU consists of following items UNITS CELSIUS FAHRENHEIT or KELVIN LANGUAGES ENGLISH CZECH FRENCH GERMAN SPANISH RESOLUTION 1280x720 1024x768 1024x600 800x600 TIME TO CALIB Period of infrared camera calibra on HOLD TIME Time for which the max and min temperature will be held GPS INFO POSITION ALTITUDE RELATIVE ALTITUDE SATELLITES SPEED E mail and Web support workswell eu www workswell eu Mob...

Страница 36: ... TIFF Includes temperature data Pix4D Agiso compa ble NON RADIOMETRIC JPEG Standard JPEG without temperature informa on DIGITAL CAMERA Standard JPEG from visible camera PERIODIC CAPTURE Captures selected images periodically with the interval set by user Periodic capturing begins when CAPTURE func on is ac vated and ends when CAPTURE func ons is ac vated again E mail and Web support workswell eu ww...

Страница 37: ...e when isotherms ac vated or NO CHANGE in pale e ISO ABOVE Color of above isotherm ISO BELOW Color of below isotherm ISO BETWEEN Color of between isotherm ISO INTENSITY Opacity of isotherms E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653 51b Prague Czech Republic Revision 1 0 EN 24th Jan 2017 All pictures are...

Страница 38: ...to menu control IO 3 IO 7 Behavior of each digital input can be set independently MAVLink 5V Sets the 5V or 0V to the MAVLink power output pin In the first step PWM TRIGGER or OUTPUT mode needs to be selected For more informa on about PWM TRIGGER and OUTPUT mode please see the sec on 7 Digital IO Ports E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VA...

Страница 39: ...perature Range toggle the temperature range LOW HIGH Hide Overlays hide all crosses and signs shown in the main window Calibra on do the thermal image calibra on Trigger mode Capture capture selected images Record start stop recording video Calibra on do the thermal image calibra on Output mode Capture Start set output to 5V at the moment of capturing image for the me of 100ms Capture Finish set o...

Страница 40: ...s with images and recordings INTERNAL MEMORY Sets the internal memory as the main storage Available only when the external Flash drive is set as the main storage COPY LOGS Select ON to copy log files when connec ng a flash drive E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653 51b Prague Czech Republic Revision ...

Страница 41: ...e added to images and video SET DEFAULT SETTINGS Sets the system to factory default se ngs REBOOT SYSTEM Reboots whole system for the fresh start SYSTEM START System can start by pressing the ON OFF bu on or immediately a er the power supply is plugged in E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653 51b Pr...

Страница 42: ... the cri cal pixels CAN communica on for DJI devices A2 A3 etc for direct GPS metadata saving and camera control func ons Special internal HW module required Ethernet TCP IP communica on for external camera control and image streaming capabili es Special internal HW module required For ac va ng any plugin please follow the same procedure as with upda ng your system version which is de scribed in t...

Страница 43: ...e and informa on about Workswell s r o company Figure 9 21 Info menu E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653 51b Prague Czech Republic Revision 1 0 EN 24th Jan 2017 All pictures are only for illustra on Real values may vary 42 ...

Страница 44: ...nal storage to connected USB flash drive Moved images and videos are available no more on internal storage UPDATE Updates firmware of the system if update file is available on the connected USB flash drive FORMAT Formats USB flash drive All data on the drive will be lost MEMORY Choose connected flash drive as main memory for storing images and videos Note Due to slow data transfer speed of the USB 2 0 i...

Страница 45: ...rive is forma ed the data can be transferred to it There are two ways of transferring the data to from the system internal storage to connected USB flash drive COPY Copies selected images and videos from internal storage to connected USB flash drive Files are not deleted from internal storage MOVE Moves selected images and videos from internal storage to connected USB flash drive Moved images and vid...

Страница 46: ...lug power supply or USB flash drive during copy move process The data lost may occur E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653 51b Prague Czech Republic Revision 1 0 EN 24th Jan 2017 All pictures are only for illustra on Real values may vary 45 ...

Страница 47: ...kswell eu firmware update 3 Copy the generated update file to USB flash drive 4 Update the system using USB flash drive with update file 12 2 Update key copy In order to copy update key to a USB flash drive user has to select UPDATE op on in USB flash drive menu If there is no update file available the update key is generated once the user confirms the UPDATE ac on Figure 12 1 Update menu copy update key E...

Страница 48: ...le may not be generated if older update key is used Figure 12 2 Update key upload website form E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653 51b Prague Czech Republic Revision 1 0 EN 24th Jan 2017 All pictures are only for illustra on Real values may vary 47 ...

Страница 49: ...s Figure 12 3 Update menu firmware update Warning Do not turn off the system and do not unplug the power supply during the firmware update process Otherwise the damage to the system may occur E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653 51b Prague Czech Republic Revision 1 0 EN 24th Jan 2017 All pictures are ...

Страница 50: ...w workswell eu CorePlayer Figure 13 1 Workswell CorePlayer Workswell CorePlayer allows the user to Change measurement parameters emissivity Change temperature range colour pale e Use mul ple isotherms Use measurement func ons in mul ple ROIs region of interest Export images Export avi video Generate PDF reports And much more E mail and Web support workswell eu www workswell eu Mobile 420 725 877 0...

Страница 51: ...ature range from 30 C to 60 C Humidity 5 95 noncondensing Maximum irradiance 100W cm2 If you use the product in conflict with these condi ons damage to the Workswell WIRIS system can occur E mail and Web support workswell eu www workswell eu Mobile 420 725 877 063 ID Reg No 29048575 VAT No CZ29048575 Headquarters Libocka 653 51b Prague Czech Republic Revision 1 0 EN 24th Jan 2017 All pictures are o...

Страница 52: ...orrec on Infrared camera needs to be periodically calibrated in order to get reasonable measurement accuracy This pro cess is called Non uniformity correc on NUC and is done automa cally The user can set calibra on period in ADVANCED MENU DISPLAY TIME TO CALIB Time to next calibra on is shown in STATUS BAR It is recommended to use shorter periods 2 5 minutes during camera warm up process and longe...

Страница 53: ...the co on wool in the liquid 2 Twist the co on wool to remove excess liquid 3 Clean the lens one me only and discard the co on wool Warning Make sure that you read all applicable MSDS Material Safety Data Sheets and warning labels on containers before you use a liquid the liquids can be dangerous Cau on Be careful when you clean the infrared lens The lens has a delicate an reflec ve coa ng Do not c...

Страница 54: ...issue Figure 17 1 Safe mode In the Safe mode you can choose several op ons Reboot and con nue with standard applica on Choose this op on when first observing the safe mode Copy log files to connected flash drive Choose this op on to copy log files for faster solving of the issue Please send these log files to Workswell support center with informa on about the issue Restore to Factory defaults E mail an...

Страница 55: ...fault resolu on Please check your monitor s supported resolu ons before changing the WIRIS resolu on 17 4 Remote control When selec ng the TRIGGER mode for a digital input make sure that the selected input is not connected to your remote controller with PWM output Otherwise the TRIGGER input will not behave as expected 17 5 System Update Make surethatyourWIRIS versionis up todate You canfind inform...

Страница 56: ...vestka workswell cz Headquarters Libocka 653 51b 160 00 Prague6 Czech Republic Branches Meziricska 100 756 61 Roznov p R Czech Republic Company contact details Mobile 420 725 877 063 E mail info workswell eu Web www drone thermal camera com Univerzitni 1 010 08 Zilina Slovak Republic ...

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