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Expectations: please read this before riding
Pedalling:
E-bikes are designed to be primarily pedalled, with use of the throttle occasionally i.e. to rest
for a short period. Using the throttle constantly will run the battery down far more quickly.
Speed:
Our bikes are designed for sensible use in accordance with UK law. The motor will power you
up
to
15.5 mph and no faster, though you can still pedal harder to achieve greater speeds.
Models
: Some of our bikes are more suited for recreational use rather than commuting. If you need a
bike for commuting, check with us to see which models would be suitable.
Care
: Electric bikes need more regular maintenance than standard bikes. Spokes and other mechanical
fixings need tightening every 2 to 3 weeks and tyres need regular pumping. We also advise trying to ride
your bike as often as possible.
Not riding your bike for several months may cause the motor to seize up and if you do not use the bike
for several weeks and forget to charge the battery during this time you could cause damage to it.
I
dentical bikes
: No two bikes are identical, even if they are the same model and purchased at the same
time. One may be a little quicker or one motor may be quieter than another. This is normal. Please
make allowances.
Hill climbing
: If you are heavy, have steep hills or both, you may have difficulty getting uphill, and in ex-
treme cases the bike may not get you up at all. The motor is limited by law to 250 watts and there is only
so much it can propel up an incline. If you weight over 17 stone and have a steep hill you will have to
pedal very hard and may have to get off and push the bike for part of the incline.
Distance and performance
The distance you can cover on a single charge will vary significantly from
person to person and bike to bike. It is affected by weight, how much effort is put in, hills, headwinds, city
traffic etc with constant starts and stops at traffic lights. The bike may cut out on steep hills and the bat-
tery
will
cut out when exposed to extreme cold.
Paint quality:
please see overleaf
Costs:
we ask you to contribute towards costs when returning the bike or a part for repair and additional
costs apply if you take your bike abroad (see later).
If you are not happy with any of the above, please do not ride your bike. Call us to arrange return
and a refund.
