ON-SITE PROGRAMMING
8
listen to recorded greeting
plays recording
wait for the 2-beep confirmation/prompt
for the next instruction
Below is an example of a greeting that can be used for both call forward/transfer
and call back operation. You should time the recording so that only the first
sentence of the greeting is heard during call forward/transfer. Spell the name
when the room or extension number is unknown.
Example of a greeting script:
“Mr./Ms.______ is away at the moment but please stay on the line while we
connect you to his/her other number. Operator, please connect this call to Mr./Ms.
_____, room/extension 1132. This message will be repeated, thank you.” (Spell the
name if room or extension is unknown).
Program G: Setting the Call Length Timer
When DialMate is in the three-way switching mode, it operates unattended and
there are cases where the telephone line is not disconnected even after the caller
hangs up. The call length timer assures that DialMate will disconnect
automatically at the pre-programmed time should the caller forget to turn it off
before hanging up. Allow enough time for fax or modem operations to finish as you
will not hear the disconnect warning beeps during these operations (see
“Operation” section).
Choose option 5 (unlimited or no time out) cautiously.
STEPS USER
DIALMATE
press “3”
K8
wait for a beep
8
select one from the ff.:
0 (approximately
5 minutes)
1 (approximately
10 minutes)
2 (approximately
20 minutes)
3 (approximately
30 minutes)
4 (approximately
60 minutes)
5 (unlimited or no time out)
H8
wait for the 2-beep confirmation/prompt for the next
instruction
8
Call length timer set to 5 minutes. This is the default condition.
Program H: Setting the Prefix and Suffix
(Skip if not installing inside a PABX or not storing any prefix or suffix digits)
Three-way conference calling and Centrex services provided by telephone
companies require only two flash hooks to connect the calls. On PABX systems
however, conference calling is implemented by either using two outside lines
(PABX conference) or by using the three-way calling capability of just one outside
