Electric Metal Countertop Plancha
Installation and Operation Manual
8
An ongoing program of product improvement may require us to change
specifications without notice.
WS-PL-MTL-40-35-4-CT.
Revised July 2015. Doc no: M0061.03
or visit
woodstone-corp.com
Wood Stone Corporation
1801 W. Bakerview Rd.
Bellingham, WA 98226 USA
Toll Free 800.988.8103
Tel 360.650.1111
Fax 360.650.1166
TROUBLESHOOTING
If you have checked the incoming power to the Plancha and it is still not functioning correctly, please unplug
the electrical supply cords and contact the Wood Stone Service Department at 1-800-988-8103.
Our service hours are 8 am to 4:30 pm Pacific Time. Follow the recorded instructions for Emergency Service if
you require assistance during non-business hours. A Wood Stone technician will promptly respond to your call.
PROBLEM
POSSIBLE CAUSE/SOLUTION
Unit will not turn on
Verify that all electrical supply cords are plugged in securely� Check
that circuit breaker(s) supplying power to the unit are not tripped�
Only two zones are working
Verify that all electrical supply cords are plugged in securely�
SURFACE TEMPERATURE MEASUREMENT PROCEDURE
1.
From a cold start:
Turn on the Plancha, set temperature on all knobs
to 500 °F and wait at least 30 minutes before taking temperature
measurements�
If Plancha is heated up / in use:
Allow 30 minutes of inactivity to
stabilize after last cooking run� Make certain grill surface is clean�
2.
Take four temperature measurements using a surface probe� Note
measurement once reading has stabilized� Measurement points are
shown on the diagram at left—one at the center of each zone�
3.
Temperature reading at each point should be within the range
495–525 °F�
