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Mountain Series CE Models
Service Manual
PG
20
OF
36
M0012.02 MAY 2017
An ongoing program of product improvement may
require us to change specifications without notice.
WOOD STONE CORPORATION
1801 W. Bakerview Rd.
Bellingham, WA 98226 USA
TOLL FREE
800.988.8103
TEL
360.650.1111
FAX
360.650.1166
woodstone-corp.com
GAS BURNER TROUBLESHOOTING
Symptom
Cause and/or Solution
INFRARED BURNER TROUBLESHOOTING
Many Wood Stone ovens are equipped with an underfloor infrared (IR) Burner� The IR Burner is designed to assist the Radiant Burner
during start-up and during times of heavy usage� This is not the primary heat source for the oven� It is thermostatically controlled� The
IR Burner’s Gas Valve and Pilot/Igniter are identical to those used on the Radiant Burner�
RFG-IR ovens
: IR Burner is not lighting�
The display may be flashing “check”�
NOTE:
You will not see flame at the black
tubes on the front of the Burner�
CAUTION:
Never attempt to light this
Burner manually� To visually confirm that
the Burner is lit, look through the gap
next to the Pilot/Igniter�
Remember:
The control will not allow
the IR to light until after the rear
(Radiant) Burner has lit� IR will then light
only if the Hearth Temperature is below
the Hearth Set Point�
Is the Radiant Burner running? If not, proceed first with Radiant Burner
troubleshooting� (See previous pages of this manual�)
NOTE:
On RFG-IR ovens, the IR Burner will not light until the Controller has
verification that the Radiant Burner has lit�
If the Radiant Burner is running, and the Controller is calling for IR heat, it will
allow the IR Burner 90 seconds to light� If the Burner has not lit after this time, the
Controller will flash “check”� Turn the oven OFF and then back on to reset�
1.
If the Radiant Burner is running, is the Controller calling for heat? (Hearth
Temperature lower than Hearth Set Point)�
2.
Check for loose wire connections at the ICS Module and the Gas Valve� If the
Controller is calling for the underfloor Burner to light the green light on the ICS
Module should be lit�
If Burner still does not light, proceed with the following:
3.
If there is spark determine if the Pilot is actually lighting� Look through the gap
next to the Igniter to see if the Pilot is actually lighting, make sure flame rod is
clean and that no debris is interfering with the flame�
If Pilot is lighting:
Pilot flame should envelop 3/8 to 1/2" of the flame rod for
the ICS Module to sense flame rectification� If the flame is not making good
contact, the Pilot can be adjusted at the Gas Valve� Also, make sure that all
Pilot Tube connections are tight, and that the flame rod is clean� Remove the
cap screw next to the Pilot Tube to access the adjustment� If Burner still does
not light (no rectification), check the Igniter for damage such as a cracked
insulator� Replace Igniter if necessary�
If no gas is going to the Pilot:
Make sure the Pilot orifice is not clogged�With
the oven on and the Controller calling for underfloor heat check for 24 VAC
at the Pilot Solenoid Terminals on the Gas Valve� If no voltage: Check wiring,
replace ICS Module if necessary� If voltage is present but no gas is flowing to
Pilot, replace the Gas Valve�
Continued on next page >