4-22
Chapter 4: Troubleshooting
November 2007
Hopper Tamper
The OS detected that the coin
pulse was too short or the coin
pulse occurred during no payout.
Check Hopper coin out switch.
IGM Bad Firmware
Version
The firmware installed in the
Progressive Meter is the incorrect
version or it is outdated.
The incorrect Progressive Meter
hardware is installed.
Run SPN Diagnostics and make sure that the
firmware version is correct. If the firmware is not
correct, change the firmware and/or Progressive
Meter.
InGameMeter
Config Error
The Progressive Meter was not
able to configure itself properly.
The Progressive Meter may not
be supporting all of the
progressive levels configured in
physical display.
Run SPN Diagnostics and make sure that the
firmware version is correct. If the firmware is not
correct, change the firmware and/or Progressive
Meter.
Lamp Matrix
Command Timeout
Lamp Matrix did not respond to
the command sent.
Clear tilt by opening and closing Main Door. If the
error continues, power cycle the game.
Change the Lamp Matrix Controller Board if the
problem persists.
Lamp Matrix Device
Response Error
Lamp Matrix returned a bad
response to the command sent.
Clear tilt by opening and closing Main Door. If the
error continues, power cycle the game.
Change the Lamp Matrix Controller Board if the
problem persists.
Lamp Matrix Invalid
Firmware Version
Lamp Matrix firmware version did
not match the requirement.
Run SPN Diagnostics and make sure that the
firmware version is correct. If the firmware is not
correct, change the firmware.
Logic Door Open
Logic Door is open.
Check the Logic Door.
Check connections on cherry switch.
Replace switch.
Replace the CPU Board.
Replace Bulkhead.
Machine Disabled
The Host has disabled the game.
Displays for various reasons, including SAS
communication breakdown. Review Host System
messages for detailed information.
Main Door Open
Main Door is open.
Check the Main Door.
Check connections on cherry switch.
Replace switch.
Replace the CPU Board.
Replace Bulkhead.
No Trigger XX Error
(where X is a
number)
Message displays:
Machine Fault
Assert:
Assertion=Success
File=\SDG\framework\libslot\bid\t
wentylineproxy.
Function=voidCtwentylineProxy:
activate[]
Replace the BIOS chip.
Replace the SPI chip. If this does not work,
replace both the BIOS and SPI chips at the same
time.
Replace the CPU Board.
NVRAM Battery 1
Low
The NVRAM battery 1 is low.
Replace CPU Battery at location BAT1.
NVRAM Battery 2
Low
The NVRAM battery 2 is low.
Replace CPU Battery at location BAT2.
NVRAM Corruption
Critical error: Corruption was
detected in the Non-Volatile
Random Access Memory
(NVRAM) and all processes were
suspended.
Turn the
Attendant Key
to display the fault
information.
Turn the
Attendant Key
a second time to force a
restart.
Replace the CPU Board.
NVRAM Device
Error
Critical error: An improper or non-
functional device was detected
and all processes were
suspended.
Replace the CPU Board.
NVRAM System
Error
Critical error: An invalid signature
ID was detected and all processes
were suspended.
Perform the corresponding solution:
RAM Clear
Replace the CPU Board battery and RAM Clear.
Table 4-4 Tilt Codes (continued).
Display
Definition
Possible Solution(s)
Содержание Bluebird Series
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