59
Replacing lamps
If the light does not work make sure that the cable is properly connected. Lighting is considered
a wearing part and is not covered by the warranty.
GUARANTEE
A two year guarantee on manufacture and material defects are granted on you new hood valid
from the documented purchase date. The guarantee includes materials, salary and transport.
When contacting service please state the hood model and serial number. These information is on
the type plate. If necessary write the information in the manual. It makes it easier for the service
technician to find the correct spare parts.
The guarantee does not cover:
•
Defects and damages which are not caused by manufacture and material defects
•
If original spare parts have not been used
•
It the instructions in the manual have not been carried out
•
If unauthorized personnel has carried out installation or repair work
Transport damages
A transport damage observed when the dealer delivers the hood at the customer is solely a
matter between the customer and the dealer. If the customer has carried out the transport
alone, the manufacture/supplier cannot be held responsible for transport damages.
All transport damages must be reported no later than 24 hours after delivery otherwise all
claims will be rejected.
Unnecessary service visits
If a service technician is called out to a defect and the customer could have corrected the
defect without help e.g. by following the instructions within this manual or by changing a fuse,
the customer will be charged all service costs – even under guarantee.
Commercial purchase
Commercial purchases are any purchases of hoods not used in a domestic household but
instead are used for commercial purposes e.g. in a restaurant, café etc. or used to rent out or
used for any other purpose including several users. In case of commercial purchase no guaran-
tee is granted on this hood since this is only meant for domestic household use.
SERVICE
For service and spare parts in Denmark, please call below mentioned number and you will be
redirected to the nearest service authority.
Call 01 48 351 66 33
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