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Exceptions to Limited Warranties
Your Wisper bike may not be covered by our Warranty for any of the following reasons:
1.
Damage resulting from misuse, not maintaining the vehicle or not following the guidelines
within our user guide or using the vehicle for any kind of competitive sport
2.
Accidental or deliberate damage.
3.
Damage due to private repair or alteration by user or unauthorised service centre.
4.
Failure to produce invoice or proof of purchase.
5.
Spare parts and components worn in normal use.
6.
Failure to register your bike within 14 days of purchase.
7.
Failure to have your bike safety checked and the spokes tightened within 300 miles or three
months of purchase.
It is essential to get your spokes checked and tightened after 300 miles. This is a free service
provided by your supplier. If this service has not been undertaken at the correct time this may
cause damage to the wheels and spokes that will not covered under our guarantee.
4.1
Battery maintenance and user responsibilities
4.1.1 Your Wisper bike is equipped with a powerful, high quality lithium ion battery.
4.1.2
All lithium ion batteries must be well cared for to optimise useful life and range. It is the
responsibility of the bike owner/operator to ensure the battery is looked after properly. Incorrect
use or storage of your battery may cause damage and void your warranty.
4.1.3
It is not unusual for a well-maintained battery to last for many years. Though your bike will
feel less powerful as the battery gets older and the range will diminish you can continue using the
battery for years to come.
4.1.4
The key to having a long lasting Lithium battery is to look after it. This means never leaving
your battery fully discharged and always conditioning the battery when not in use i.e. in the winter
