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58

WPS-550-DOM-IP Installation Manual

10. 

Mobile App Access

Use your computer, or 

FREE

 iPhone

®

, native iPad

®

, or Android

®

 smartphone apps to view cameras while at the office or on the go. 

Details on setup and operation can be found at 

www.SnapAV.com

.Manual Camera Reset 

If the camera ever becomes unresponsive after an update, or Administrator access is lost, it may be necessary to manually reset 

the camera back to default configuration. The procedure was designed to require significant effort so that resets could not easily be 

done with malicious intent. For this reason, it may be necessary to remove the camera to do the reset unless an assistant can help.

Warning! Resetting the camera erases ALL settings, including IP and user/admin settings. Use the IP Installer 

software to rediscover the camera on the network after the reset. The IP address will return to DHCP.

10.1. Reset Procedure

Important! You must have direct access to the camera and its power source to reset the firmware. Have a way 

of reaching the camera. Have an assistant to help control power, or remove the camera to perform the reset. 

A.  Remove power to the camera at the power supply location or by disconnecting the network cable from the network (if using 

PoE power). 

B.  Open the camera dome and rotate the gimbal so the small black momentary switch on the board is accessible:
C.  To perform the reset, the button must be pressed and held for 30 seconds while power is applied. The button must remain 

pressed for the entire 30 seconds.

D.  After 30 seconds, release the button. The camera will boot up as normal and can be discovered on the network again using the 

IP Installer software.

Содержание WPS-550-DOM-IP

Страница 1: ...CAMERA IP DOME INSTALLATION MANUAL Review manual thoroughly before installation Retain for future reference WPS 550 DOM IP...

Страница 2: ...VICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulat...

Страница 3: ...osing the Camera Dome 12 7 5 Network Software Setup IP Installer 13 7 5 1 Running the IP Installer 13 7 6 IP Installer Configuring Camera IP Settings 14 7 7 Verify Access through the Main Camera Inter...

Страница 4: ...Firmware Upgrade 25 9 2 4 2 Reboot System 25 9 2 4 3 Setting Management 25 9 2 4 4 How To Back Up Camera Settings 26 9 2 4 5 Load Backup Settings to the Camera 26 9 2 4 6 Upgrade the Firmware 27 9 3...

Страница 5: ...Default Mode 45 9 4 2 3 Time Mode Setup 45 9 4 2 4 How To Configure Privacy Masks 46 9 4 3 Video Settings Menu Overview 47 9 4 3 1 Video Setting For BNC Test Adapter Output 47 9 4 3 2 Streaming 1 and...

Страница 6: ...ystem Log 56 9 6 3 2 Motion Detection Log 56 9 6 3 3 All Logs 56 9 7 SD Card Menu 57 9 7 1 Playback 57 9 7 2 SD Management 57 10 Mobile App Access 58 10 1 Reset Procedure 58 11 Specifications 59 12 Di...

Страница 7: ...Advanced Image Processing Advanced DSP Digital Signal Processor to improve image quality including Sense Up Automatically slows the shutter speed to improve image quality in low light D WDR Digital W...

Страница 8: ...s and wiring to power cameras Network connection at each camera location Access to a PC connected to the local network Static IP address to assign to the camera Additional access information for netwo...

Страница 9: ...the camera in the network router The user enters this address into a PC smartphone or other device connected to the LAN and logs in using a customizable user name and password For access outside the...

Страница 10: ...oltages or AC current will cause permanent damage that is not covered by the warranty 6 1 Network Cable Recommendation PoE and non PoE Cable Type Cat5e 6 Max Length 100 meters 328 feet Termination 568...

Страница 11: ...unting Important Note To avoid damaging the dome surface during installation keep the dome surface away from walls and other objects Do not remove the protective film from the dome until after the cam...

Страница 12: ...connect the WPS CCTV TESTER or monitor and power supply from the local test connections and push them back into the housing 7 4 Closing the Camera Dome Recommendation Before replacing the dome we reco...

Страница 13: ...r choice B Run the software Windows may attempt to block the action If this occurs allow the software to run No changes will be made to Windows or other system files It may be necessary to log in as o...

Страница 14: ...Door1 SideDoor D Enter the reserved static IP address for the camera E Enter the Net Mask usually 255 255 255 0 F Enter the default Gateway found in the router G Enter the DNS 1 address found in the r...

Страница 15: ...nterface from the WPS IP Installer software by double clicking a camera in the device list C A dialog box will open asking for a username and password Default settings Username admin Password admin 8...

Страница 16: ...Zoom window Use the slider to magnify the camera view to a small area of the screen The Live View will only remain at this zoom level and area selection for the current viewing session When the user l...

Страница 17: ...eaming 1 is configured for a high resolution stream for viewing over a faster connection and Streaming 2 is to a lower resolution for viewing over slower connections See section 9 4 3 Video Settings M...

Страница 18: ...account except the root admin account you will be prompted for a log in You must enter the admin credentials to access the menu 9 1 2 Configuration Menu Layout The the left column of the Configuration...

Страница 19: ...ck box option to right of Server Name field Check to display the status bar in the camera image Click Apply at the bottom right of the page to save modified settings 9 2 1 2 OSD Setting 2 Time Stamp S...

Страница 20: ...vings Time Check to enable Daylight Savings Time Settings When this setting is enabled DST start and end times may be set Default times are standard for most participating regions Time setup options a...

Страница 21: ...inaccurate Selection 1 48 hours Default 6 hours Time Shift Shift the camera time forward or behind by any number of minutes from the NTP time Default 0 Click Apply at the bottom right of the page to...

Страница 22: ...ift may be set to a positive or negative number of minutes if the camera time must be off by a set amount Do not use this setting to alter the time for Daylight Savings Time G Click Apply at the botto...

Страница 23: ...9 2 3 3 User List 3 Username Displays registered usernames that have been set up User Group Displays whether the user is an Administrator Edit Click the edit button to change the administrator userna...

Страница 24: ...er selecting OK the camera will automatically log out Enter the new log in information in the pop up and sign back into the camera as normal to continue setup Be sure to record the Administrator accou...

Страница 25: ...sion Current firmware version installed on the camera New Firmware Click Browse to search for a firmware file to upload from the PC to the camera Click Upgrade to the right to upload the selected firm...

Страница 26: ...downloaded and select the location for it using the Save As feature C All Browsers Select the location for the file from the window and then click Save The file will download to the location 9 2 4 5 L...

Страница 27: ...the PC for the file and select it using the window Click the Open button to return to the camera interface in the main browser window F Click the Upgrade button below the Browse button on the right A...

Страница 28: ...e to make changes to the IP settings All IP Assignment fields remain grayed out until Static is selected IP Address Current IP address of the camera Enter a new address here to change the static IP ad...

Страница 29: ...Play allows the camera to appear under the PC network devices To use this feature UPnP must be enabled on the PC Also contains settings for UPnP Port forwarding for use with compatible routers 3 UPnP...

Страница 30: ...ions 1024 9997 RTSP End Port End port for UDP communications 1027 10000 Click Apply at the bottom right of the page to save modified settings 9 3 1 5 Multicast Setting Based on RTSP Server Multicastin...

Страница 31: ...on is kept alive Click Apply at the bottom right of the page to save modified settings 9 3 1 7 Bonjour Enabling this setting allows for the Camera to be accessed by Mac computers as a Bonjour device 7...

Страница 32: ...VIF from the sub menu that opens 9 3 2 1 Created Request 1 Subject Displays the subject content of the loaded certificate Date Displays the certificate creation date Content Click Content to display t...

Страница 33: ...ras via a management host This is an advanced setting that should be used only on larger systems Configuration requires consulting with the network administrator Navigation Log in as an administrator...

Страница 34: ...left column then click Access List from the sub menu that opens 9 3 4 1 IP Address Filter Setting 1 Enable Check the box to enable IP address filtering for all visitors IP Address Use this area to add...

Страница 35: ...rom the list 9 3 4 3 Controlling Administrator Access For installations where the Administrator account is only accessed from one computer the IP address of the computer may be reserved Enabling this...

Страница 36: ...deo streams guarantees the quality of the stream on the network Navigation Log in as an administrator From Home Screen click Config button in top right corner then click Advanced in left column then c...

Страница 37: ...me Screen click Config button in top right corner then click PPPoE DDNS in left column menu 9 3 6 2 PPPoE Settings 1 Enabled Disabled Turn PPPoE features on or off Enable to use PPPoE to access the ca...

Страница 38: ...m uptime thanks to redundant USA based servers located across the country If an NVR is being used in the system we recommend that remote DDNS access is handled through the NVR Only configure remote ac...

Страница 39: ...Enter a prefix for the address in the host name field as shown in the example above system1 C Click Apply in the bottom right corner to save the address After a moment the page will reload and the ad...

Страница 40: ...he SMTP server used must be configured for POP3 protocol Username Login Method Account only Enter the username for the email account being used to send notifications Some servers require the full emai...

Страница 41: ...files will be transferred Username Enter the FTP account username Password Enter the FTP account password Port Enter the port configured for FTP connections Usually port 21 Path Directory for the file...

Страница 42: ...e network share name Example 192 168 0 250 JonesFolder Workgroup Optional may be left blank Enter the Work Group name for the Network Share server Username Enter the Network Share server account usern...

Страница 43: ...cenes Adjust from 16x Low to 64x High Default 16x Shutter Time Use automatic Indoor or Outdoor preset modes or set 1 30 Slow 1 1000 Fast Default Outdoor Sense Up Set slow shutter time for use in low l...

Страница 44: ...can record an image in color or black and white mode Color mode requires more light but provides the best image given ideal conditions Black and white requires much less light and the camera s IR can...

Страница 45: ...a more dimly lit scene to switch to Day mode Day to Night Lux Sets the detected light level at which the camera will switch from Color Day to B W Night mode Selected level must be at least 4 units low...

Страница 46: ...Mask 1 Select Area 1 next to the blue box 2 Place the mouse at the upper left hand corner of the area to mask hold down the left mouse button and drag the box over the area to mask and release the mou...

Страница 47: ...uses both streams and mobile app access Stream 1 is set to the best quality that can be used for the camera for the given application External factors like network traffic or a slow Internet connecti...

Страница 48: ...image will remain constant regardless of image complexity Provides a fixed known bandwidth use VBR Variable Bitrate Bitrate of image increases and decreases based on image complexity A higher quality...

Страница 49: ...s and intended use of the streams Available Formats H 264 MJPEG RTSP Path Enter the name of RTSP Real Time Streaming Protocol path if RTSP has been configured Click Apply at the bottom right of the pa...

Страница 50: ...og lists detail all camera events including record triggers logins and settings changes 9 5 1 Event Settings Menu 1 Motion Detection Up to 3 areas of a scene may be set up for detecting motion to trig...

Страница 51: ...longer than 15 seconds in one video clip Multiple recordings will be saved for motion events longer than the time set Motion Detection Interval section In such cases there may be a gap of several sec...

Страница 52: ...on of Email Settings as defined in section 9 3 8 2 Mail Settings FTP check the box to save media to an FTP site or server Requires configuration of FTP as defined in section 9 3 8 3 FTP Settings SD Ca...

Страница 53: ...area and select the type of Events to perform when motion is detected in that area G Select a Name to use for the Subject line of email notifications H Set the Interval between motion events the mini...

Страница 54: ...ia See Only in Schedule times in section Click Apply at the bottom right of the page to save modified settings 9 5 3 1 Snapshot Menu 2 Send To Select the method used to send or save JPEG snapshots bas...

Страница 55: ...blocks of time for the desired Day of week and Time of day 9 5 3 3 Set up Snapshot A In the Snapshot section select the delivery method for the Snapshot B Select an Interval between the Snapshots for...

Страница 56: ...anges This log is maintained even through loss of power Click Logs to open and view the log file in a new browser window 9 6 3 2 Motion Detection Log 2 Displays Motion Detection events This log is NOT...

Страница 57: ...lows the file to be Saved or Saved As to your PC SD Card displays the total size and available space of the installed microSD card 9 7 2 SD Management 2 Auto Deletion Select the method used to send or...

Страница 58: ...user admin settings Use the IP Installer software to rediscover the camera on the network after the reset The IP address will return to DHCP 10 1 Reset Procedure Important You must have direct access...

Страница 59: ...IEEE 802 1X RTSP TCP IP UDP SMTP FTP PPPoE DHCP DDNS NTP UPnP 3GPP SAMBA Bonjour Technology Video Adjust Brightness Contrast Hue Saturation Sharpness Shutter Speed adjustable AGC Sense Up D WDR Flip...

Страница 60: ...ption Yes PoE IEEE 802 3af 3 36W 70mA IR Off 4 8W 100mA IR On 12VDC Power Consumption 2 04W 170mA IR Off 3 72W 310mA IR On Certifications Onvif Yes CE FCC RoHS Yes Client System Requirements OS Window...

Страница 61: ...61 2014 Wirepath Surveillance WPS 550 DOM IP Installation Manual 12 Dimensions Top View Side View 5 91 4 04 67 0 Maximum Camera Angle...

Страница 62: ...This warranty shall not apply to products that have been abused modified disassembled or improperly installed Products to be repaired under this warranty must be returned to Wirepath Surveillance or a...

Страница 63: ...140811 2100 2014 Wirepath Surveillance...

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