48
Chapter
Ⅴ
Frequency Asked Questions
1
、
Can not control DVR with IR controller, but it’s normal while using the front panel.
1)
Check whether the battery is exhausted. Replace a new battery.
2)
Check whether the address of controller is the same as the ID of DVR. If not, please change the address
of controller at 000 or input the same ID of DVR.
2
、
Has changed the time or the channel name position in “Display” but why it does not come into effective.
1)
Time and position settings in “Display” are for recording and remote monitoring. Cannot modify the time
position of local monitoring.
2)
System separate them automatically when they are overlapped.
3
、
Why cannot control the PTZ?
1)
Only can control the PTZ remotely, local control is unavailable.
2)
Please check whether the PTZ setup in “PTZ” is setting correctly, including protocol, baud rate and
address.
3)
Please check whether the RS485 cable connection is correct.
4
、
Why the recording is not work?
1)
Please check HDD connection. If the HDD is not detected by DVR, the recording will sure not working.
2)
Please check whether there is available space of HDD left. If not, Please replace the HDD or set “Yes” in
“Rec. &Alarm”
→
“General”
→
“Auto Overwrite”.
5
、
Cannot choose options in menu.
Please confirm that you possess the rights. Please login as Admin to check the rights.
6
、
Please DO NOT modify the system time or format HDD while recording.
