WILTON
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14.0
Warranty and Service
Wilton® warrants every product they sell against manufacturers’ defects. If one of our tools or machines needs
service or repair, please contact
Technical Service by calling 1-800-373-8206, 8AM to 5PM CST, Monday through
Friday.
Warranty Period
The general warranty lasts for the time period specified in the literature included with your product or on the official
Wilton branded website.
Wilton products carry a limited warranty which varies in duration based upon the product. (See chart
below)
Accessories carry a limited warranty of one year from the date of receipt.
Consumable items are defined as expendable parts or accessories expected to become inoperable
within a reasonable amount of use and are covered by a 90 day limited warranty against manufacturer’s
defects.
Who is Covered
This warranty covers only the initial purchaser of the product from the date of delivery.
What is Covered
This warranty covers any defects in workmanship or materials subject to the limitations stated below. This warranty
does not cover failures due directly or indirectly to misuse, abuse, negligence or accidents, normal wear-and-tear,
improper repair, alterations or lack of maintenance.
How to Get Technical Support
Please contact Technical Service by calling 1-800-373-8206.
Please note that you will be asked to provide
proof of initial purchase when calling.
If a product requires further inspection, the Technical Service
representative will explain and assist with any additional action needed.
Wilton has Authorized Service Centers
located throughout the United States. For the name of an Authorized Service Center in your area call 1-800-274-
6846 or use the Service Center Locator on the Wilton website.
More Information
Wilton is consistently adding new products. For complete, up-to-date product information, check with your local
distributor or visit the Wilton website.
How State Law Applies
This warranty gives you specific legal rights, subject to applicable state law.
Limitations on This Warranty
WILTON LIMITS ALL IMPLIED WARRANTIES TO THE PERIOD OF THE LIMITED WARRANTY FOR EACH
PRODUCT. EXCEPT AS STATED HEREIN, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED. SOME STATES DO NOT ALLOW LIMITATIONS
ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
WILTON SHALL IN NO EVENT BE LIABLE FOR DEATH, INJURIES TO PERSONS OR PROPERTY, OR FOR
INCIDENTAL, CONTINGENT, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF OUR
PRODUCTS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Wilton sells through distributors only. The specifications listed in Wilton printed materials and on official Wilton
branded website are given as general information and are not binding. Wilton reserves the right to effect at any
time, without prior notice, those alterations to parts, fittings, and accessory equipment which they may deem
necessary for any reason whatsoever.
Product Listing with Warranty Period
90 Days – Parts; Consumable items, including Blade Sets
1 Year – Wilton SHR
™
Strut & Threaded Rod Shear
NOTE: Wilton is a division of JPW Industries, Inc. References in this document to Wilton also apply to JPW
Industries, Inc., or any of its successors in interest to the Wilton brand.
