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Need help?
www.WilsonElectronics.com
Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
Additional FAQ:
What hours can I contact tech support?
Technical Support can be reached from 7:00am
to 6:00pm MST, by calling (866-294-1660), or by
email, at [email protected]
How does weather affect the performance of
my Outside Antenna?
Water vapor (e.g. rain, fog, snow or other
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signal. In times of heavy precipitation, you may
see less performance.
What’s the difference between the 800 MHz
and the 1900 MHz bands? How do I know
which MHz band my cell phone uses?
The DT4G works with all major North American
cellular providers on the 800 & 1900 MHz
frequencies. Traditionally, 800/1900MHz are
associated with voice and 3G data; while 700MHz
and 1700/2100MHz are associated with 4G data.
For more detail, refer to wirelessadvisor.com
Lightning
Surge Protector
(sold separately)
To Outside
Antenna
To Signal Booster
Ground Wire
(not included)
!
RECOMMENDED: INSTALLING THE LIGHTNING SURGE PROTECTOR
(SOLD SEPARATELY)
INSTALL THE LIGHTNING SURGE PROTECTOR (LSP) CLOSE TO THE SIGNAL
BOOSTER. ATTACH THE CABLE FROM THE OUTSIDE ANTENNA TO THE
SURGE PROTECTOR.
ENSURE THE LSP IS PROPERLY GROUNDED
.
#859992-75 OHM MAY BE PURCHASED AT
WWW.WILSONELECTRONICS.COM
OR BY CALLING 800-204-4104.
Why do I need to maintain at least 20 feet of
separation, but no more than 50 feet? OR
Why do I need to create so much distance
between the antennas?
Antennas connected to a booster create a sphere
of signal. When these sphere’s overlap, a
condition called oscillation occurs. This oscillation
can be thought of as noise, which causes the
booster to shut down to prevent damage from
occurring. The best way to keep these spheres
of signal from creating noise is to maintain
separation between your inside and Outside
Antennas. However – as any cable has loss,
we recommend that you try to minimize the total
separation to keep within the range of 20-50 feet.
United States Carrier Frequency Use
We recommend visiting www.wirelessadvisor.
com for information regarding the frequency band
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geographical location.