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Need help?
www.WilsonElectronics.com
Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
IMPORTANT NOTE:
Reducing the
gain decreases the inside coverage
area. If the amount of coverage area is
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on, your installation is complete.
c)
You need to increase the distance
between the Outside Antenna and
the Desktop Antenna by moving them
horizontally and/or vertically farther
apart making sure they are not facing
towards each other.
Increase horizontal
and/or vertical
distance
If the light is green after separating
the antennas, increase the gain
until the red light comes on. Then
slightly decrease the gain until the
green light appears. This ensures
maximum coverage.
d) If you get too close to the Inside
Antenna you may experience reduced
signal performance. Increase the
distance between the handset and
the Inside Antenna until the light is no
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e) If your coverage area is still too small
after separating the antennas, contact
the Wilson Electronics Technical
Support Team for assistance:
866-294-1660.
Fixing Orange Light Issues
If any lights on the DT4G are orange or
blinking orange:
a) Turn down the gain control until you
get a green light.
.
Wait 5 seconds
between each
adjustment
b) If the gain is not adequate for good
coverage, turn the Outside Antenna
away from the strongest cellular
signal in small increments until the
light turns green.
If the lights will not respond, turn the
gain down in 5 dB increments and move
the Outside Antenna. Continue to adjust
the gain and antenna positions until the
light turns green.
c) If the light remains orange or
blinking orange, contact the Wilson
Electronics Technical Support Team for
assistance: 866-294-1660.
Lights Off
If one or more of the lights on Signal
Booster are off verify power to your surge
protected power strip. If power and lights
are still off this means that the gain has
been turned all the way down and the
band is in Power Save Mode. Increase
the gain until the light turns on. If there are
bands that are not being used in the local
coverage area, we recommend turning
these frequencies off. This will reduce
enegy consumption.
NOTE: The DT4G can be reset by
disconnecting and reconnecting the power
supply.
For additional descriptions on
troubleshooting, see the install video at:
wilsonelectronics.com/DT4Gvideo