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20

WILO SE 11/2019

Fault

Cause

Remedy

At least one of the two pumps does not 
start

Air intake on suction side

Check the impermeability of all 
connections in the suction pipework.
Check that the suction strainer is properly 
submerged in water.

Foot valve strainer is permeable or 
obstructed

Check the impermeability of the valve and 
replace it if necessary.

Significant friction losses on the suction 
side

Check the friction losses and make sure 
that they are compatible with the NPSH of 
the pumps.

Municipal water supply pressure too low 
or zero

Adjust the system to supply the pressure-
boosting system from a replenishment 
reservoir.

Negative suction head over reservoir too 
great

Ensure that the minimum level of the 
reservoir is compatible with the pumps’ 
NPSH.

Suction pipework obstructed or valve on 
suction manifold closed

Check that the valve is open and clean 
pipework if necessary.

One pump does not start

Thermal motor protection activated

The pump “malfunction” warning light on 
the switchgear is illuminated. Check the 
thermal motor protection settings and 
reset.

Magnetic circuit breaker activated

Check that the motor phases have not 
short-circuited.
Replace the motor if necessary.
Reset the circuit breaker.

Pump shaft blocked

Disconnect the switchgear power supply, 
then check that the pump shaft turns 
freely. If it is blocked, proceed to 
dismantle the pump.

Winding malfunction

Disconnect the terminal of the motor 
concerned and check the resistor at the 
terminals and the stator’s insulation to 
earth.
Replace the motor if necessary.

No pressure on the discharge side

At least one of the pumps is deactivated See the preceding chapter, fault “At least 

one of the two pumps does not start”.

Municipal water supply pressure below 
minimum prescribed pressure

Contact the local water supplier or replace 
the pressure-boosting system. Contact 
us.

One pump is obstructed by foreign 
bodies

Dismantle and clean the pump.

The motors are supplied by insufficient 
power supply voltage

Check the voltage and the connection to 
motor terminals.

Random operation, pumps start 
frequently

Pressure sensor is defective

Check settings: if sensor is unstable, it 
must be replaced.

Insufficient installation capacity (or 
reservoir of insufficient capacity)

Install an additional storage tank or 
replace with a reservoir that has greater 
capacity.

Vessel pre-inflation level does not 
conform

Proceed to inflate the vessel.

Water storage vessel pierced

Replace the vessel.

The low-water protection activates 
frequently

Low-water cut-out switch is set too 
high

Adjust and correct the cut-out switch 
settings.

Municipal water supply pressure drops 
when pumps activate

Adjust the low-water cut-out switch to a 
minimum. If the issue persists, the 
municipal water supply is insufficient; 
check the pressure gauge reading when 
the pumps start up, or consult the 
municipal water supplier.

Содержание COF-2 Helix

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Страница 2: ...Fig 1...

Страница 3: ...Fig 2 Fig 3...

Страница 4: ......

Страница 5: ...fr Notice de montage et de mise en service 6 en Installation and operating instructions 14...

Страница 6: ...interm diaire 8 4 Application 8 5 Donn es techniques 9 5 1 D signation 9 5 2 Caract ristiques techniques 9 5 3 Fourniture 9 5 4 Variantes 9 5 5 Coffret de commande 9 5 6 Accessoires 9 6 Description e...

Страница 7: ...le produit l installation Attention signale une consigne dont la non observation peut engen drer un dommage pour le mat riel et son fonc tionnement AVIS Remarque utile sur le maniement du produit Ell...

Страница 8: ...ge d origine et d accessoires autoris s par le fabricant garantit la s curit L utilisation d autres pi ces d gage la soci t de toute responsabilit 2 8 Modes d utilisation non autoris s La s curit de f...

Страница 9: ...u moteur par rapport la terre Dispositif obligatoire pour les ERP Sans CPI 5 5 Coffret de commande Le coffret de commande Fig 1 rep 3 assure la protection et le pilotage du surpresseur Se reporter la...

Страница 10: ...ret de commande par un c ble deux conducteurs 7 3 Raccordement hydraulique L alimentation en eau du surpresseur est possible partir du r seau de distribution d eau municipale version V ou partir d une...

Страница 11: ...s l installa tion Isoler et vidanger le r servoir sous pression membrane En cas de besoin vidanger enti rement l installa tion 9 Entretien Seul le personnel qualifi est habilit effectuer les travaux...

Страница 12: ...de l arbre si celui ci est bloqu proc der au d montage de la pompe D faut bobinage D connecter le bornier du moteur concern et contr ler la r sistance aux bornes et l isolation du stator par rapport l...

Страница 13: ...imination interdite par le biais des ordures m nag res Dans l Union europ enne ce symbole peut appa ra tre sur le produit l emballage ou les documents d accompagnement Il signifie que les produits lec...

Страница 14: ...sport and interim storage 16 4 Application 16 5 Technical information 17 5 1 Type key 17 5 2 Technical data 17 5 3 Delivery 17 5 4 Variants 17 5 5 Switchgear 17 5 6 Accessories 17 6 Description and fu...

Страница 15: ...aution signifies that damage to the product and its functioning is likely if this instruction is not observed NOTICE Useful information on handling the product It draws attention to possible problems...

Страница 16: ...g company of any and all liability 2 8 Improper use The operational reliability of the supplied product is only guaranteed for conventional use in accord ance with Chapter 4 of the Installation and op...

Страница 17: ...sulation monitoring device With CPI The switchgear contains CPI for the pump and monitors the motor insulation and earthing Mandatory equipment for energy related products ErP Without CPI 5 5 Switchge...

Страница 18: ...in the replenishment reservoir and must be connected to the switchgear by a cable with two conductors 7 3 Hydraulic connection The water supply to the pressure boosting sys tem may be taken from the m...

Страница 19: ...persons Close the gate valves before and after installation Isolate and drain the pressurised diaphragm pres sure vessel If necessary drain the system entirely 9 Maintenance Maintenance and repair wor...

Страница 20: ...ocked proceed to dismantle the pump Winding malfunction Disconnect the terminal of the motor concerned and check the resistor at the terminals and the stator s insulation to earth Replace the motor if...

Страница 21: ...l in domestic waste is forbidden In the European Union this symbol can appear on the product the packaging or the accompanying documentation It means that the electrical and electronic products in que...

Страница 22: ...ortmund und entsprechender nationaler Gesetzgebung Person authorized to compile the technical file is EN IEC 63000 et aux l gislations nationales les transposant EN ISO 12100 comply also with the foll...

Страница 23: ...ysten sek niihin sovellettavien kansallisten lakiasetusten mukaisia WILO SE ndearbha onn an cur s os ar na t irg at i r iteas seo siad i gcomhr ir leis na for lacha at sna treoracha seo a leanas na h...

Страница 24: ...f ljande europeiska direktiv och nationella lagstiftningar som inf r dem WILO SEbu belgede belirtilen r nlerin a a daki Avrupa y netmeliklerine ve ulusal kanunlara uygun oldu unu beyan etmektedir WIL...

Страница 25: ...DWH 0 7 ZLOR LWDOLD ZLOR LW D DNKVWDQ 2 HQWUDO VLD OPDW 7 LQIR ZLOR N RUHD 2 3XPSV WG DQJVHR XVDQ 7 ZLOR ZLOR FR NU DWYLD 2 DOWLF 6 5LJD 7 LQIR ZLOR OY HEDQRQ 2 121 6 5 GHLGHK HEDQRQ 7 LQIR ZLOR FRP O...

Страница 26: ...Pioneering for You WILO SE Nortkirchenstra e 100 D 44263 Dortmund Germany T 49 0 231 4102 0 F 49 0 231 4102 7363 wilo wilo com www wilo com...

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