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Faults, causes and remedies

22

WILO SE 02/2022

10

Faults, causes and remedies

DANGER
Electrical shock hazard!

Dangers caused by electrical energy must be excluded.
All electrical work must be performed after the electrical supply has been switched
off and secured against unauthorized switching.

WARNING
Risk of scalding!

At high water temperatures and system pressure close isolating valves before and
after the pump. First, allow pump to cool down.

Faults

Cause

Remedies

Pump does not run

No current

Check the fuses, the wiring, and the connectors

The thermistor tripping
device has tripped out, cut-
ting off power

Eliminate any cause of overloading of the motor

Pump runs but delivers too
little

Wrong direction of rotation

Check the direction of rotation of the motor and correct it
if necessary

Parts of the pump are ob-
structed by foreign bodies

Check and clean the pipe

Air in suction pipe

Make the suction pipe airtight

Suction pipe too narrow

Install a larger suction pipe

The valve is not open far
enough

Open the valve properly

Pump delivers unevenly

Air in pump

Evacuate the air in the pump; check that the suction pipe is
airtight. If required, start the pump 20-30s – open the air
bleed screw in order to move air away – close the air bleed
screw and repeat it several times until no more air is going
out of the pump

Pump vibrates or is noisy

Foreign bodies in pump

Remove the foreign bodies

Pump not properly attached
to ground

Retighten the screws

Bearing damaged

Call the Wilo Customer Service

Motor overheats, its protec-
tion trips out

A phase is open-circuit

Check the fuses, the wiring, and the connectors

Ambient temperature too
high

Provide cooling

Mechanical seal is leaking

Mechanical seal is damaged

Replace the mechanical seal

If the fault cannot be solved, please contact the Wilo customer services.

11

Spare parts

All spare parts should be ordered directly from the Wilo customer service. To prevent
errors, always quote the data on the pump’s rating plate when making an order. The
spare parts catalogue is available at www.wilo.com

12

Disposal

Information on the collection of used electrical and electronic products.

Proper disposal and appropriate recycling of this product prevents damage to the envi-
ronment and dangers to your personal health.

Содержание 2.0-VE 22-36-52

Страница 1: ...Pioneering for You Wilo Helix V FIRST V 2 0 VE 22 36 52 4120943 Ed 12 02 2022 en Installation and operating instructions...

Страница 2: ......

Страница 3: ...8 9 5 6 12 1 2 3 4 10 7 1 2 3 4 10 8 9 5 6 12 7 Fig 1 FIRST...

Страница 4: ...Fig 2...

Страница 5: ...Fig 3 Fig 6 Fig 7 Fig 5 HIGH VOLTAGE LOW VOLTAGE L1 L2 L3 W1 V2 U2 W2 U1 V1...

Страница 6: ...C D E F G H J K Helix FIRST V F 22 PN16 PN25 PN30 130 260 215 226 300 90 DN50 125 4 x M16 4 x 14 Helix FIRST V F 36 PN16 170 294 240 226 320 105 DN65 145 4 x M16 PN25PN30 8 x M16 Helix FIRST V F 52 PN...

Страница 7: ...Fig 8 Fig 9 Fig 10 x2 x4...

Страница 8: ......

Страница 9: ...9 English 10...

Страница 10: ...mproper use 13 3 Transport and interim storage 13 4 Application 13 4 1 Applications areas 13 5 Technical data 14 5 1 Type key 14 5 2 Data table 14 5 3 Scope of delivery 15 5 4 Accessories 15 6 Descrip...

Страница 11: ...e time of going to print 2 Safety These operating instructions contain basic information which must be adhered to dur ing installation operation and maintenance For this reason these operating instruc...

Страница 12: ...procedures 2 4 Safety consciousness on the job The safety instructions included in these installation and operating instructions the ex isting national regulations for accident prevention together wit...

Страница 13: ...ions The limit values must on no account fall under or exceed those values specified in the catalogue data sheet 3 Transport and interim storage When receiving the material check that there has been n...

Страница 14: ...ons without K are equipped with simple mechanical seal S Lantern orientation align with suction pipe X X Care version 1 1 Single phase motor None or 3 Triphase motor With motor 400 460 Motor electrica...

Страница 15: ...HELIX range Designation Article n 2x round counterflanges in stainless steel 1 4404 PN16 DN50 4038587 2x round counterflanges in stainless steel 1 4404 PN25 DN50 4038589 2x round counterflanges in st...

Страница 16: ...ntact with water are made of stainless steel or grey cast iron For aggressive fluid special versions exist with stainless steel only for all wetted components Helix pumps are equipped with a simple me...

Страница 17: ...to ease its disassembly WARNING Risk of accident by hot surfaces The pump must be positioned so that someone cannot come into contact with the hot pump surfaces while operation Install the pump in a d...

Страница 18: ...ited The circulation sense of the fluid is indicated on the identification label of the pump Pump must be installed in such a way that it is not stressed by the pipework The pipes must be attached so...

Страница 19: ...motors must be connected to an approved safety switch The set nominal current must correspond to the electrical data on the motor name plate The supply cable must be laid so that it never touches the...

Страница 20: ...alve on the suction side 2 Remove the filling plug 6b Open the drain priming plug not completely 5b Fill the pump and the suction pipe with water Make sure that there is no air in the pump and in the...

Страница 21: ...temperatures and system pressure close isolating valves before and after the pump First allow pump to cool down These pumps are maintenance free Nevertheless a regular check is recommended every 15 0...

Страница 22: ...ly Pump delivers unevenly Air in pump Evacuate the air in the pump check that the suction pipe is airtight If required start the pump 20 30s open the air bleed screw in order to move air away close th...

Страница 23: ...disposed of along with domestic waste To ensure proper handling recycling and disposal of the used products in question please note the following points Only hand over these products at designated ce...

Страница 24: ......

Страница 25: ......

Страница 26: ......

Страница 27: ......

Страница 28: ...Pioneering for You Local contact at www wilo com contact WILO SE Wilopark 1 44263 Dortmund Germany T 49 0 231 4102 0 F 49 0 231 4102 7363 wilo wilo com www wilo com...

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