Troubleshooting: Introduction
Issue 2
145
Part No. 306-0430-102
T
ROUBLESHOOTING
WARNING - LETHAL VOLTAGES
Lethal voltages are present within this equipment when it is connected to the mains
electrical supply. Only trained and authorised personnel may carry out maintenance work.
Observe all statutory electrical safety codes and practices. Unless it is necessary to run
the printer, disconnect the printer from the mains electrical supply before removing the
covers or attempting any service or repair activity, otherwise death or personal injury may
result.
WARNING - HANDLING INK, SOLVENT AND TOP-UP
The ink, solvent and top-up are irritating to the eyes and respiratory system. To prevent
personal injury when handling these substances:
Always wear protective clothing and rubber gloves.
Always wear goggles with side-shields or a face mask. It is also advisable to wear safety
glasses when carrying out maintenance.
Apply barrier hand cream before handling ink.
If ink or top-up contaminates the skin, wash immediately with soapy water. DO NOT use
washdown or solvent to clean ink stains from the skin.
Caution - Electrostatic Sensitive Devices
The
printed circuit boards contain static sensitive devices. A suitably grounded, antistatic wrist strap
must be worn when working on or handling printed circuit boards.
Note:
This manual refers only to the Issue 3 Input/Output (I/O) board.
Introduction
Before carrying out the fault finding and repairs described in this section it is advisable to move the printer from
the production line to a clean environment.
When a fault condition occurs, the first step in diagnosing the fault should be to check the following:
The fault and status icons displayed on the display.
The status LEDs on the I/O board.
Table 39, page 146 to Table 43, page 154 lists the possible faults. The tables contain either remedial action or a
reference out to more detailed fault finding information.
By using the schematics and the associated tables to check signal voltages and waveforms, the faulty
component or sub-assembly can be pinpointed.
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