38
Trouble Shooting
If you experience that your wood-burning stove is not functioning optimally, consult this table to
find some usual problems that may arise and how to solve them. If you cannot solve them and/
or other problems occur, pleas contact your maintenance man or wood-burning stove dealer.
Problem
Possible cause
Try the following
I cannot make a
sufficient fire in the
stove.
Incorrect lighting.
Further information: See the section on lighting and
firing the stove on page 29.
Poor chimney draft.
Ensure that the smoke pipe or chimney is not
blocked. Ensure that the chimney height is correct
in relation to its surroundings.
The glass pane is
covered in soot.
The wood is too moist.
Only fire with firewood that has dried for at least 12
months beneath a covered shed and with a maxi
-
mum water content of 20%.
A seal in the door is
loose.
The seals should be soft and flexible. If they are not,
replace them. New seals can be purchased from
your local wood-burning stove dealer.
Insufficient supply of
secondary air to the
pane-flushing system.
Push the secondary damper all the way to the left.
Open the primary damper just a bit, if necessary.
The temperature inside
the stove is too low.
Add more firewood to the wood-burning stove and
push both dampers all the way to the left.
Smoke enters the
room when I open
the door.
The damper in the
chimney is closed.
Open the damper.
Poor chimney draft.
Ensure that the smoke pipe or chimney is not
blocked. Ensure that the chimney height is correct
in relation to its surroundings.
The firewood is in flames. Never open the door if the firewood is in flames.
The fire-proof
materials in the
combustion cham-
ber are blackened
after firing.
You have not fired
enough, i.e., there is not
enough air or firewood.
Push the lever all the way to the left to open up
primary air. Moreover, igniting a larger quantity of
wood might be needed.
Combustion is
uncontrollable.
A seal in the door or ash
drawer is loose.
The seals should be soft and flexible. If they are not,
replace them. New seals can be purchased from
your local wood-burning stove dealer.
Excess chimney draft.
Close the damper in the chimney a bit at a time until
the problem is solved. At the same time, completely
shut off the primary air supply.
The door is not
completely sealed.
Close the door completely. If it cannot close
completely, it must be replaced with an original spare
part.
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