WhisperGLIDE
®
Swing Company
L I M I T E D W A R R A N T Y
WhisperGLIDE
®
Warranty Coverage
The
Whisper
GLIDE Swing Company warranty covers
all defects in workmanship or materials, to the original
purchaser only, for the following conditions and
periods of time:
• 10 years
from date of purchase
Pivot bushings – defects and general wear
• 10 years
from date of purchase
Metal frames – defects in metal tubing,
broken welds from normal use
• 5 years
from date of purchase
Powder-coat finish – peeling, cracking or
blistering under normal conditions
• 2 years
from date of purchase
Gear box – all moving components
• 2 years
from date of purchase
#200, #300, #500 & #600 Series canopies –
tearing with normal care
• 2 years
from date of purchase
#200, #310, #510 & #610 cushions –
tearing with normal care
Whisper
GLIDE
®
Warranty Does Not Cover:
– Product that has not been maintained per
WhisperGLIDE’s maintenance instructions
– Oxidation resulting from exposed metals which have
been scratched or not maintained
– Unreasonable use
– Normal mildew or fade
– Table breakage due to impact
– Problems resulting from neglect by original purchaser
– Unauthorized repairs made or attempted
– Returns without prior authorization from the
WhisperGLIDE customer service department
– Damage due to situations including, but not limited to,
falling objects, storm, earthquake, tornado, flood,
explosion, and fire.
What you can expect from
quality WhisperGLIDE
®
Products
Whisper
GLIDE products represent the finest in
craftsmanship and quality. Under normal use, however,
expect to see some effects from various environments.
For example, this may include some color fading on
fabrics, PVC components or the painted aluminum
frame. It is therefore necessary to care for your swing
as outlined in the maintenance instructions.
WhisperGLIDE’s Obligations
Whisper
GLIDE will, at our option, repair or refinish
or replace, OR provide the necessary materials or
components to repair or refinish or replace, with same
or similar product if discontinued, the defective product
or part during the periods listed above, to the original
purchaser only. If provided, the repaired or replaced
component will be of comparable value or the same
as the original part or product.
Obtaining service from
WhisperGLIDE Swing Company
Contact the
Whisper
GLIDE Swing Company
corporate office at 1-800-944-7737
or [email protected]
© Copyright 2018
Whisper
GLIDE Swing Co., LLC
PA G E
E I G H T E E N
