11
Freezer Operation
PROBLEM
RECOMMENDED SOLUTIONS
Freezer Will Not Operate
Check that the freezer is not running an Automatic Defrost cycle.
Check that it is plugged into a grounded 3 prong outlet.
Check that the temperature control is turned on.
Replace the fuse or reset the circuit breaker.
NOTE:
If problems continue, contact an electrician.
Lights Do Not Work
Check that it is plugged into a grounded 3 prong outlet.
Check that the light bulb is tight in the socket and is not burned out.
Water in Defrost Drain Pan
It is normal for water to drip into the defrost drain pan when freezer is defrosting.
When humidity is high, it is normal for water in the defrost pan to take longer to evaporate.
Motor Seems to Run
Too Much
Check that door closes properly.
Defrost and clean the freezer to remove excessive frost.
Adding a large amount of food warms the freezer causing the freezer to run longer to cool back
down. If this is the situation, wait approximately 6 to 8 hours to allow the freezer to reach the
correct temperature.
Remove all items out at one time, keep food organized, and close door as soon as possible.
Check that the door gasket is sealed all the way around. If not, contact a qualified person or
technician.
Check that space around freezer meets air circulation requirements. See “Location Requirements.”
NOTE:
If none of the above, your new freezer will run longer than your old one due to its high-
efficiency motor.
Temperature Is Too Warm
Check that air vents are clear. See “Ensuring Proper Air Circulation” for air vent locations.
Remove all items out at one time, keep food organized, and close door as soon as possible.
Adding a large amount of food warms the freezer causing the freezer to run longer to cool back
down.
Check that the temperature control is set correctly for surrounding conditions.
The Door Will Not Close
Completely or Is Difficult
To Open
Check that there are no food packages blocking the door.
On some models, check that the shelves and basket are in the correct position.
Check that gaskets are clean. See the “Caring for Your Freezer” section.
Check that the freezer is stable. See “Freezer Leveling and Door Closing.”
Freezer Makes Loud
Buzzing/Clicking Sound
If the freezer has recently been plugged in or turned on following a defrost or product move, or if
there has been an extended power failure, turn off the temperature alarm for the next 24 hours.
Adding a large amount of food warms the freezer. It can take several hours for the freezer to return
to normal temperature. Turn the temperature alarm off for the next 24 hours.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
