Whirlpool WFW94HEX Series, Техническое образование

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3-16
TROUBLESHOOTING (continued)
18
Washer not performing as expected (cont.)
If you experience
Possible causes
Solution
Incorrect or wrong
wash or rinse
temperatures
Check for proper water supply. Are hot and cold inlet hoses reversed?
Both hoses must be attached to both washer and faucet, and
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Load not rinsed
Check for proper water supply.
First try the solutions suggested here or visit our website at www.whirlpool.com/help
for assistance and to possibly avoid a service call.
Not all settings and options are
available for all cycles.
Are hot and cold inlet hoses reversed?
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Not using HE detergent or using too
much HE detergent.
The suds from regular detergent can cause the washer
to operate incorrectly.
Use only HE detergent. Always measure detergent and follow
manufacture’s directions based on load size and soil level.
Washer not loaded as recommended.
Avoid tightly packing the washer. The washer will not rinse well
if tightly packed. Load with dry items only. See the “Cycle
Guide” for load size recommendations for each cycle.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
Warm* selection not
available.
See the “Cycle Guide” for the available settings and options for
each cycle.
Using cycles with a lower spin speed.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin
for your garment.
Washer not loaded as recommended.
Small items may have been caught in pump. Empty pockets and use garment bags
for small items.
A tightly packed or unbalanced load may not allow the washer
to spin correctly, leaving the load wetter than normal. See
“Cycle Guide” for Load Size Recommendation for each cycle.
Washer not draining/
spinning, loads are
still wet
Check plumbing for correct drain
hose installation. Drain hose extends
into standpipe farther than 4.5"
(114 mm).
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening. Lower drain hose if the end is higher than 96" (2.4 m)
Not using HE detergent or using too
much HE detergent.
Use only HE detergent. Suds from regular detergent or using too
much detergent can slow or stop draining or spinning. Always
measure and follow manufacturer’s directions for your load.
To remove extra suds, Select RINSE /DRAIN & SPIN.
Do not add detergent.
Select RINSE/ DRAIN & SPIN to remove any water remaining in
the washer. The washer door will unlock at the end of the drain.
Water remaining in washer after cycle.
Door locked at end of
wash cycle.
The load may be out of balance. Avoid washing single items. Balance a single item such as a rug
or jeans jacket with a few extra items.