Whirlpool WET4027HW0, Руководство по обслуживанию

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DIAGNOSTICS & TROUBLESHOOTING
27” Stacked Laundry Center
n
2-13
For Service Technician Use Only
Problem Possible Cause Checks & Tests
Won’t Agitate Water covering the impeller? See TEST #5: Water Level, page 3-13.
Is lid open during the cycle? Check for interference with lid. Lid must be closed.
Drive belt. Verify that drive belt is not damaged.
Harness connections. Check harness connections between main control and drive
system.
Shifter problem. See TEST #3a: Drive System – Shifter, page 3-8.
Motor problem. See TEST #3b: Drive System – Motor, page 3-10.
Tachometer problem. No tub movement or tub speed out of normal range
(obstruction/belt/motor).
Main Control problem. See TEST #1: Main Control, page 3-5.
Won’t Spin Is lid lock showing open during the
cycle?
See TEST #7: Lid Lock, page 3-15.
Drive belt. Verify that drive belt is not damaged.
Harness connections. Check harness connections between main control and drive
system.
Shifter problem. See TEST #3a: Drive System – Shifter, page 3-8.
Motor problem. See TEST #3b: Drive System – Motor, page 3-10.
Tachometer problem. No tub movement or tub speed out of normal range
(obstruction/belt/motor).
Main Control problem. See TEST #1: Main Control, page 3-5.
Won’t Drain Drain hose installation. Check for proper drain hose installation. Make sure it is not
inserted more than 4.5” (114 mm). Make sure drain hose is not
sealed into drain pipe, and that there is an air gap for ventilation.
Standpipe position. Ensure drain height is between 39” (991 mm) and 8’ (2.4 m)
above the floor.
Plugged drain hose. Check drain hose for obstructions.
Obstructions to drain pump. Check tub sump under agitator plate & basket for obstructions.
Harness connections. Check harness connections between main control and drain
pump.
Drain pump. See TEST #6: Drain Pump, page 3-14.
Main Control problem. See TEST #1: Main Control, page 3-5.
Cycle Time Longer
Than Expected
Oversuds. 1. Verify use of HE detergent.
2. Excessive detergent usage.
Off balance. 1. Load is off balance.
2. Balance ring water leak.
Drain hose installation. Check for proper drain hose installation. Make sure it is not
inserted more than 4.5” (114 mm). Make sure drain hose is not
sealed into drain pipe, and that there is an air gap for ventilation.
Standpipe position. Ensure drain height is between 39” (991 mm) and 8’ (2.4 m)
above the floor.
Draining slowly. Check for pump or drain hose obstructions.
Water pressure drop. Results in longer fill time.
Friction or drag on drive. Check motor and bearings; check for clothes between tub and
basket.
Weak suspension. Basket should not bounce up and down more than once when
pushed.
Washer Troubleshooting Guide (continued)
Continued on next page . . .