Before Calling for Service
Reviewing the charts on the following pages may make you be free of calling for service.
Problem
Possible cause
Troubleshooting
The
dishwasher
does not run
Power outage.
Ensure the power plug has correctly connected to
power source.
Ensure the dishwasher has been powered on and
the door is well closed.
Check the water supply equipment and ensure the
faucet is turned on.
Noise
Dishes are rattling
against each other.
Mechanical sound
Water pressure is low
Sound of the washing
pump
Position the crockery correctly.
Sound generated from water flow when rinsing
the tableware.
The dishwasher is not used frequently. If so, ensure
water inlet and discharge every week, which will help
keeping the sealing moisturized.
Bubble in tub
Dots and
membrane
substance on
tableware
Improper use of
detergent powder
To avoid bubble generation, please use detergent
powder or 3-in-1 dishwasher tablet especially designed
for dishwasher.
If bubble generates, open the dishwasher first to let the
bubble evaporate, then close the machine door and
press "Start/Pause" button for 3 second to discharge
water; r
epeat the above procedure until the bubble are
cleared.
Excessively hard water
Excessively low
temperature of inlet
water
Overload use of the
dishwasher
Incorrect loading
Use overdue or damp
detergent
Wrong adding of
detergent powder
Remove dots on glass cups
Take out all metal devices in the dishwasher
Do not add detergent powder
Choose the longest washing program
Start the dishwasher and operate for 18-22 minutes,
then the machine will enter main washing process.
Open the dish washer, pour two spoons of vinegar
into the bottom inner container.
Close the door of the dishwasher and complete the
washing program. If the vinegar does not work,
repeat the above procedure and use 1/4 spoon
(60ml) of lemon juice crystal to replace the acetic
acid.
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Fault
Possible cause
Tableware
not cleaned
Improper washing
program selected
Troubleshooting
Choose more intense washing program for cleaning.
Do not let large tableware intervene with the rotation
of the sprayer.
Wrong dish basket
loading
Clean the inner container of the dish washer; use
sponge dipped with detergent power and wear
rubber gloves to clean the dishwasher. Please don't
use other detergents which may cause bubble
generation.
Hard water minerals
Normal phenomenon
White thin
film on inner
surface
Steam
A small number of steam will spray out from vent hole
of the dishwasher during the drying and water
discharge process of the program.
Black-grey
dots on
tableware
Water residue
at inner
contain bottom
Water leakage
of the
dishwasher
Stains on
inner
container
Dark dots on
glassware
Abrasion between
aluminum products and
dishes
Normal
The dish washer is
not kept level
Colored detergent
powder is used
Too much
detergent powder
A small number of water at inner container bottom
can keep the sealing moisturized.
Keep the machine level.
Please use single-color detergent powder.
Select washing program with shorter washing time.
Use mild detergent to clear the stains.
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