11
WHIRLPOOL
®
REFRIGERATION LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the Customer eXperience Center:
■
Name, address and telephone number
■
Model number and serial number
■
A clear, detailed description of the problem
■
Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1.
Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be
addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and
Care Guide, scan the QR code on the right to access additional resources, or visit
www.whirlpool.com/product_help.
2.
All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and Canada, direct all
requests for warranty service to:
Whirlpool Customer eXperience Center.
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty
applies.
www.whirlpool.com/product_help.
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is installed, operated and maintained according to instructions
attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory
Specified Replacement Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance
was purchased, or at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted
for the remaining term of the original unit’s warranty period.
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CAVITY LINER AND SEALED REFRIGERATION SYSTEM
In the second through fifth years from the date of purchase, when this major appliance is installed, operated and maintained
according to the instructions attached to or furnished with the product, Whirlpool brand will pay for factory specified replacement
parts and repair labor for the following components to correct non-cosmetic defects in materials and workmanship in this part that
prevent function of the Beverage Center and that existed when this major appliance was purchased:
■
Beverage Center/freezer cavity liner if the part cracks due to defective materials or workmanship.
■
Sealed Refrigeration system (includes compressor, evaporator, condenser, dryer and connecting tubing).
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
Service must be provided by a Whirlpool designated service company. This limited warranty is valid only in the United States
or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is
effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited
warranty.
ITEMS EXCLUDED FROM WARRANTY
1.
Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator or installation instructions.
2.
In-home instruction on how to use your product.
3.
Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes
or correction of household electrical or plumbing (i.e. house wiring, fuses or water inlet hoses).
4.
Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, etc).
5.
Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.
6.
Conversion of products from natural gas or L.P. gas.
7.
Damage from accident, misuse, abuse, fire, floods, acts of God or use with products not approved by Whirlpool.
8.
Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration or modification of
the appliance.
9.
Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes unless such damage results
from defects in materials and workmanship and is reported to Whirlpool within 30 days.
Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments including but not limited to high salt
concentrations, high moisture or humidity or exposure to chemicals.
Food or medicine loss due to product failure.
Pick-up or delivery. This product is intended for in-home repair.
Travel or transportation expenses for service in remote locations where an authorized Whirlpool servicer is not available.
Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands,
countertops, drywall, etc.) that interfere with servicing, removal or replacement of the product.
Service or parts for appliances with original model/serial numbers removed, altered or not easily determined. The cost of repair or
replacement under these excluded circumstances shall be borne by the customer.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
10.
11.
12.
13.
14.
15.
