Requesting Assistance or Service
13
Call the Whirlpool Consumer Assistance Center
telephone number. Dial toll-free from anywhere in
the U.S.A. 1-800-253-1301 and talk with one of our
trained consultants or visit
www.whirlpool.com. The consultant can
instruct you in how to obtain satisfactory
operation from your appliance or, if
service is necessary, recommend a
qualified service company in your area.
If you prefer, write to:
Consumer Assistance Representative
Whirlpool Corporation
20000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
3. If you need FSP
®
replacement parts …
FSP is a registered trademark of Whirlpool Corporation
for quality parts. Look for this symbol of quality when-
ever you need a replacement part for your
WHIRLPOOL
®
appliance. FSP replacement parts will fit
right and work right, because they are made to the
same exacting specifications used to build every new
WHIRLPOOL appliance.
To locate FSP replacement parts in your area, refer to
Step 2 or call the Whirlpool Consumer Assistance
Center number in Step 1.
2. If you need service*…
Whirlpool has a nationwide network of authorized
Whirlpool service companies. Whirlpool service
technicians are trained to fulfill the
product warranty and provide after-
warranty service, anywhere in the United
States. To locate the authorized Whirlpool
service company in your area, call our
Consumer Assistance Center telephone
number (see Step 1) or look in your telephone
directory Yellow Pages under:
To avoid unnecessary service calls, please check the
“Troubleshooting Guide” section. It may save you the cost
of a service call. If you still need help, follow the
instructions below.
1. If you need assistance*…
* When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the
purchase date. (See Page 2.) This information will help us respond properly to your request.
•APPLIANCE-HOUSEHOLD- MAJOR, SERVICE & REPAIR
-See: Whirlpool Appliances or Authorized Whirlpool Service
(Example: XYZ Service Co.)
•WASHING MACHINES & DRYERS, SERVICE & REPAIR
-See: Whirlpool Appliances or Authorized Whirlpool Service
(Example: XYZ Service Co.)
