4-4
Troubleshooting Chart
PROBLEM
SOLUTION
POSSIBLE CAUSE
No line voltage.
Loose or bad wiring.
Defective element.
Repair or replace wiring (see
wiring diagrams).
Test and/or replace element.
Element does not heat.
Line voltage should be minimum
240-volts. If necessary, electri-
cian should repair cause for low
line voltage.
Repair or replace wiring (see
wiring diagrams).
Test and/or replace switch.
Element barely heats.
Low line voltage.
Loose or bad wiring connection at
element or terminal block.
Defective cooktop control switch.
Line voltage should be minimum
240-volts. Electrician should re-
pair cause for low line voltage.
Test and/or replace element.
Defective cooktop element.
Low line voltage.
Element will not heat higher than
low-medium.
Customer using improper cookware.
Defective cooktop control switch.
Evaluate suitability of cookware.
Test and/or replace switch.
Element heats up normally, but
drops to lower setting automati-
cally.
Replace indicator light.
Replace indicator light assembly
and wiring.
Loose or defective light.
Loose or bad wiring to indicator
light assembly.
On indicator light does not work.
