U
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ANUAL
M
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M
Page 46
8
Troubleshooting
If only one indicator light is on and it is not the light for low battery indicator, then it is an
error code.
Error codes may be caused by:
•
Trying to move the Model M with the seat in a forward slide position.
•
Turning on the Model M and trying to move it while the charger is plugged in.
•
Touching the directional controller when you first turn on the Model M and it is
starting up.
•
One or both of the brakes are released when you turn on the Model M.
When you encounter an error code you should restart the chair. If that does not solve
the problem, please contact your distributor or WHILL customer support for assistance.
Whenever you turn on the Model M, all the battery indicator lights should illuminate,
enabling you to see if they are all operational.
9
Maintenance
WARNING
•
The Model M contains no user-serviceable parts. Do not attempt to replace or repair
any parts (including the batteries). Doing so may result in damage and/or injury.
Service should only be done by a WHILL-authorized service representative.
•
Do not attempt to adjust or modify the Model M. Doing so may damage the Model
M. Adjusting or modifying the Model M may also make it less stable or impact its
performance, resulting in injury if the chair tips over or is not controllable.
•
Do not spray water to clean off the Model M. Moisture may damage the Model M
components and make it inoperable.
There is no service manual available to you for the WHILL Model M.
To clean the Model M, wipe it with a soft cloth or with an anti-bacterial wipe. Never spray
liquid directly on to the Model M as it could get inside the device and cause damage.
U
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ANUAL
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Page 15
Item
Specification
Horizontal location of axle
3” (75mm)
Static, impact and fatigue testing
requirements
Pass
Resistance to ignition
Pass
Test Information
The RESNA standard (Section 15) requires disclosure of the performance test results.
Some of the testing required the use of a test dummy. In all cases, the test dummy
used weighed 220 lbs. The test methods used were as specified in RESNA WC-1
Section 15. The test data are summarized below
Table 4. Model M Performance Values
Test
Value
Static stability forward – drive wheels locked
16.3
○
(lock-out)
>20
○
(full speed)
Static stability rearward – drive wheels locked
16.8
○
(full speed)
Static stability anti-tip – drive wheels locked
17.6
○
(full speed)
Maximum slope on which the chair remains upright
after testing during all applicable tests
10
○
Maximum step/transition height across which
wheelchair remains stable during all applicable tests
80.0 mm (3.1 in)
Running brakes – forward-reverse command
stopping distance on level
57” (1448mm)
Continuous theoretical driving range
15.12 miles (24.33
km)
Maneuvering theoretical driving range
5.42 miles (8.72 km)
Maximum speed forward – horizontal surface
5.75 mph (2.57 m/s)
Maximum speed forward - 10
○
inclined plane
(maximum safe slope)
3.87 mph (1.73 m/s)
Climatic testing – rain, hot and cold operation and
storage – pass/fail
Pass
Maximum obstacle height the chair can both climb
and descend with technique used
3.1” (80.0mm): climb
forward with run-up,
descend casters
trailing
Electrical systems – meets all requirements
Pass
N026935.01F
320-00630-DHF.DO-01 User Manual Model M US rev 12internal print-paginated-side.pdf
Aug 15 2017 16:01:21
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